Gabe was awesome, fast and friendly.. He was able to help me with a Tmobile product in which the…read moreguy in Tmobile had no knowledge smh... Thanks Gabe!!! Your the best

Experience was amazing very helpful and genuine workers took their time to educate and help…read morecustomers! Wesley and Gabriel ( hope I did it right) were knowledgeable and made the experience of having a broken phone and fix it made it felt like a breeze. Made my day less stressful and it felt nice talking to genuine people that took their time and effort to do a phenomenal job. Highly recommended their knowledge and expertise!!!!

My Android phone was a mess, thanks to my inept ability to add features or correct my mistakes. I…read moreentered T-Mobile this morning in dismay, feeling that no one could untangle the mess in my hand. The employee on duty, Josh, was extremely courteous and knowledgeable. Within two minutes my phone was fixed and then he was able to give me great advice and answer my questions. The guy was wonderful! I bought my Android phone at this store several years ago. I have great confidence that I will return should I need another purchase.

This location on Tchoupitoulas is outstanding. I recently bought new phones and the corporate…read moreoffice mistakenly assigned me to the wrong plan. I walked in and the Manager, Krissy, immediately called corporate and had me reassigned to the right plan while I waited. My experience in purchasing the phones was likewise very, very positive. No hard sell, just a presentation of the different options for me to choose (or not). After dealing with the the other 2 carriers for the past 20 years this was truly a breath of fresh air!

Miss Trinity was very patient and extremely helpful to my handicapped sister who was experiencing…read moreterrible issues with her phone. She solved the issue and restored my sister's peace of mind. We will definitely return when the time comes to upgrade.

This Verizon store will make you want to switch carriers. Starting at management, right down to…read moretheir uninformed employees.

Went to upgrade iPhone 7 to 16 Plus. Had a very superficial conversation with ??? Before he said…read morehe had to finish inventory and would be back momentarily. 10 minutes later he never came back. Been a n AT&T customer for 30+ years and today I left and went to Spectrum and changed my service and got 16 Pro.

Nicole was so helpful! Such a peaceful experience. I love AT&T. Have been a customer since 2011. Go…read moreAT&T!!!

Zach, the manager, helped me get an iPhone 6 and a new plan that saves me $40/mo. compared to my…read moreold AT&T plan. The whole process took five minutes and he had answers to even my most obscure questions. Great service.

Cjay repairman did an excellent job on my WiFi great knowledge and attitude if you have WiFi…read moretrouble call him

Avoid this store at all costs. The staff is surly and unhelpful and takes their frustrations out on…read morethe customers. Someone (the manager it seemed) was having a rotten day and she was mad. At everyone. Her coworkers, customers and was just exasperated. Time to take a walk and not take your frustrations out on everyone around you. My order (placed online yesterday) inexplicably wasn't ready but this was somehow my fault (the phone the website said was in stock was not). I tried calling TMobile and just got the runaround. I'm just going to cancel the order and get the phone from Apple. They know how to treat customers.

The store is tiny. There's little room to move around. Staff is very attentive and helpful.read more

Worst customer service. Told me they could fix my bill that i was over charged for. and would only…read moretake 5 mins. ....1 hour later. The guy locked my account and then told me to come back 4 days later to get it fixed.

I was having an issue with my phone. I waited for over 45mins and never got any help.read more