Recently I performed over 4 hours of work for them, now they are paying me for only 1 hour, it was…read morefor the Experiment Aircraft Association. I was told they needed a helper tech only, to assist another HP Tech, to lift a server into the rack, I knew better but took it anyway. being a former EAA member just wanted to help them out, as they said, well Latif said, if the job duties change or it turns into more than 2 hours the rate will be increased. I get there no other HP tech, he showed up an hour later, he had mis- poor information also, like location, POC, start time. His first words were no he was not the Senior Tech assigned to he case and I was not helping him, he was to be the helper tech, and I was to be the Senior Tech on this assignment. We were there, Assisting the client the Experiment Aircraft Association, specifically their Engineer, Jeff the POC from the EAA, and myself over 4 hours, I was there at 10 AM, Jeff said oh they now changed it to 11 AM didn't they tell you, no they did not, I became the Level III Engineer, the other HP tech left after being there an hour or less, as he was just the, "lifting helper tech", first thing he said to me, was "No he was not the Primary nor Senior tech, he was their to be the helper, and he was specifically told, I was the Senior HP Tech" ie., the one doing the Support side work locally as far as setting the static IP's, setting the ILO address, enabling it, and or setting it to a known good password, or changing it from whatever it was, or resetting everything back to defaults then, for remote support to eventually remote into this new server. We were easily on and off the phone 2 plus hours alone, and the clock started at 10 AM so that alone is 3 hours, and a minimum of 45 min. to get to a support engineer on their end, and during the process we emailed, we sent pictures to HP support, to Frank Luna their project manager from HP, sent him specifically emails, and left phone messages, those are all time stamped, how in what universe with those being the facts, how can this possibly be "denied"? I was on the phone after initially checking out, for over an hour, trying to get them to acknowledge, what was done, who we spoke with, the difficulty we had trying to reach the project manager from HP, and now no one not one person in the entire company was available to approve my time, and or change the job title from grunt helper lifting tech, to Network Engineer III, NO ONE not one person, nor did they call me back as promised in an email, that I requested. Still waiting it has been 3 weeks now and I get this email. " DENIED. " Now 3 weeks later I get this. On Thursday, August 20, 2026 at 05:39:44 PM CDT, BARRISTER GLOBAL SERVICES bam@barrister.com wrote: Hello JEFFREY Weber-Reek, Your dispute has been resolved- Denied. Agent Comment: scheduled to be paid on 08/21 for $69.16 For further details please visit on Technician Portal. Thank You, Barrister Global Services Network

There is literally no company worse than this company. Do whatever you can to not let them contact…read moreyou and never take a job for them. They will undercut you every step of the way. They sent me on a job and sent me the wrong documentation and since I couldn't do it because of the documentation they sent they told me was incumbent upon me to do the research before I left to go to the job and are refusing to pay me. They're terrible communicators. They will call you at 1:00 in the morning two in the morning 3:00 in the morning 4 in the morning and relentlessly harangue. Again if I could leave zero stars and have their company shut down I would.

I cannot go any lower than 1 star. 2 people working. They were both busy with 1 customer the 2…read morehours I waited. Bad thing is they are the only ATT store around. Numerous people walked in and left.

Where to start? My wife and I felt the employee helping us didn't care about us at all. Sue spoke…read morecondescendingly to us the entire conversation and offered no explanations or effort to help us understand. Don't waste your time here. All they do is work the app for you, she said. "Everyone uses the app now; people scroll around and buy phones at 3 a.m. There's no reason to even come to the store," said the person that comes there to work every day.

They have always been great and I've been there several times to have both iPads and iPhones…read morerepaired

Amazing customer service and their price to replace a Samsung cracked screen was nearly $100 less…read morethan CPR!

This store is either dysfunctional, incompetent or dishonest. I was led by them into a business…read moreaccount that requires a non-refundable $1000 deposit. I was repeatedly promised by them it wouldn't be applicable to me. I have been receiving past due bills from AT&T for $1000+ for several months now. I've called this branch several times about it, they promise to call back later and never do. AT&T customer service is trying to help but can't promise it'll be wiped away. Insanity. $1000 deposit for a SIM card. Stay far away from this branch.

From the owner: AT&T, serving over 81 million wireless customersread more

Worst customer service. Told me they could fix my bill that i was over charged for. and would only…read moretake 5 mins. ....1 hour later. The guy locked my account and then told me to come back 4 days later to get it fixed.

I was having an issue with my phone. I waited for over 45mins and never got any help.read more

Absolutely horrible experienced at this store - I've had a more pleasant and faster experience…read morebuying a car. Incompetent, rude, lazy staff that will work as hard as possible to tack on every additional fee, surcharge, and upcharge that they can find and then gaslight you into thinking that you are being unreasonable for wanting to negotiate a better price. This store is the reason I will leave Verizon after years of loyalty.

Updated a five year old iPhone yesterday and although ferreting through the many deals and…read morediscounts offered by many carriers is difficult, Benita at Verizon in Covington did a fine job in finding the best (and most economical) plan for me. Her courteous, knowledgeable, and efficient assistance is appreciated.

Yep, I was skeptical at first,but after getting a work phone I wanted to cut my Verizon bill so,I…read moredecided to try Cricket-- can't hurt?.. no contract and a Samsung phone for 19 bucks!! I tried 1 phone and hated it, Kenny,the manager was a SUPER champ about the exchange and I have ZERO complaints!! I've had a little tiny bit of static from Covington to Baton Rouge on I 12 but other than that, can NOT complain for 40 Bucks a month!!!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Covington store today.