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    Verizon Authorized Retailer, TCC

    3.4 (5 reviews)
    Closed 11:00 am - 6:00 pm

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    2 years ago

    This Establishment Always Has Good Product Inventory. Very Knowledgeable Representatives. A Good Choice

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    Nanotech Solutions - The Yacht Club - Sea Isle City

    Nanotech Solutions

    (2 reviews)

    We've been here twice for iPhone repair. The first time, they repaired it, with great service and a…read morereasonable price. Did a great job. Came back a few years later and again got great service and excellent, honest advice. The guy behind the desk recommended my mom get a new phone elsewhere because he said he could fix it but it wouldn't be worth it to do so. He also talked right to her because it was her phone, even though my dad was standing right there, which I appreciated. It was very respectful. This is our South Jersey go-to phone repair place for sure.

    To be honest for years have gone to nanotech but recently my sons computer broke went to black…read morescreen took it to nanotech the guy was honest with us said it would be a couple of weeks because he was going away for a week okay I get it thanks for being honest 3 to 31/2 weeks later he called it was done 190 replaced mother board my son was working and would not be done until after they closed so me and my daughter stopped to pick it paid the money if you son has any questions or problems have him give me a call so once my son got home he was setting up his computer and noticed one of sticks of ram was missing he had 2 stick if 16 gigabyte of ram but there was only one there so they next day he stopped by nanotech and told the guy that one stick was missing he was told he was wrong it only had one my son said no two I bought them recently he ended up giving him a 8 gigabyte stick told him to get the F bomb out of his store my son said I won't be back and he proceed to again drop the F Bomb Very unprofessional don't know if someone knew took it over, but we will never go back there again

    Verizon

    Verizon

    (17 reviews)

    I never thought I would write a good review about a Verizon store because in the past I have gotten…read moreterrible service, including when I bought my current phone there in 2022. However, Cadi and Mason were both extremely helpful and pleasant with me in helping me order a new screen for my apple phone and then putting it on. I hope this is a new trend at Verizon retailers because it's been nothing but bad in the past. Bette, Lewes

    On Wednesday, August 12, I had the misfortune of being referred to the Victra Verizon Store in…read moreLewes, Delaware, for assistance with transferring my cell service to Verizon. Upon entering the store, the male representatives were occupied assisting other customers, while the available female representative barely acknowledged me. I explained that I had been referred by another Verizon representative who had attempted to assist me by telephone. Rather than reviewing the notes or making an effort to understand the situation, the Victra representative immediately presented one objection after another, stating, "You will need to pay $30, regardless of what the other agent said," and that it would take 24-48 hours for my phone to be unlocked or I would need to purchase another phone. Rather than continue an unproductive interaction, I left the store, contacted my previous cell provider to verify that the transfer had been completed, and proceeded to the Verizon location in Rehoboth Beach. My experience there was completely different. Alex of TCC welcomed me warmly, explained that he would assist me as soon as he finished helping another customer, and then provided exceptional customer service. He took the time to troubleshoot the issue, remained patient and professional, and ensured that my service was fully activated before allowing me to leave the store. I also want to recognize the Verizon telephone representative I initially spoke with, who followed up with me the following day to ensure that my phone service had been successfully activated. That follow-through was greatly appreciated. Alex and the telephone representative demonstrated what genuine customer care looks like--professionalism, patience, accountability, and a sincere commitment to resolving the customer's issue. Although my initial experience at the Victra store was extremely disappointing, the exceptional service I received from Alex and the telephone representative restored my confidence in Verizon's commitment to its customers.

    Verizon Authorized Retailer, TCC - mobilephones - Updated September 2026

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