Great experience I had my laptop battery replaced and it was quick and reasonable priceread more

Went here to get my desktop computer repaired. It was powering on but not showing video. He…read moreclaimed that it was either the CPU or the Motherboard. Pretty much just guessing and without proper diagnosing. If I come to you as a paying customer I expect you to do your job and tell me what the EXACT issue is, not just assume its the most expensive components of the computer without doing proper troubleshooting. Typically with something like this you would start with changing out the RAM and seeing if anything changes. Both CPU and Motherboard were still under warranty so I replaced those parts and brought them to him to install. He then claimed one of my ram sticks were bad ( which I believe to be the issue all along). For whatever reason he wiped out both of my hard drives on my computer. Without even informing me. One of which had 2 tb of storage. Completely unacceptable. When I brought him the last part I stated to him that I needed windows installed. ( If he was actually legit he would have known that windows was already installed on the M2 drive). Esentially I paid $300.00 and supplied parts for something minor (bad ram). At no point was he clear or communicated the EXACT issue, cost, or anything. I explained to him even if his rate was 75hr he did not spend 4 hours to install 2 parts wipe out my drive and install windows, but he was adamant that this was $300.00 of work. I called him after getting home and hooking up the computer to ask why my hard drives were erased, he played dumb and claimed that he informed me that they would be (Also a lie) and to unplug and plug them back up. I do not find him to be honest or do good business, and I urge people to take their business elsewhere.

If you're in Ocean City NJ and need help from a wireless store I suggest you go off of the island…read moreor at least to the Verizon store on the boardwalk. This store on Asbury ave is without a doubt the most inconvenient Verizon store I have ever been to. The peopole working there have 0% tech experience (which is why there was a line every time I've had to go in there) and dont know much about the products and services they do offer. I went into the store to get a prepaid sim card and what shouldve taken 5 minutes to put in the new card and pay the new balance of 45 bucks plus 10 for the card and activation took hours. As I write this review, my phone is STILL not activated. Allow me to explain... I was in the store at 3 o clock. at about 4:30-5:00 I was finally leaving with my new pre paid plan all ready to go. All though the phones service wasnt activated right away, she explained the it could take up to an hour to actually come back on and start working since Verizon needs to activate it. After an hr and a half I brought the phone back explaining the service had not yet been connected so she did some looking on the computer and realized that the sim card she had put into my iPhone was not valid simcard. If I wouldnt have come back the phone wouldve NEVER turned on. (I thought it was fishy how she took the simcard out of the credit card sized case they're shipped in was not normally fastened into the cc sized case, it had been TAPED in. Yes, thats right, taped, as if somebody had taken it out at an earlier time when it was brand new, and then returned the simcard after having problems and instead of throwing it away, they taped it back in the case in which it was shipped i assuming it would work again, so instead of being treated like a valued customer, I was given a faulty sim card in the hopes that it woud work. When I got back to the store she realized that everything on the Verizon side of things was fine however the sim card was faulty. ( I wonder why? Since it wasnt a brand new sim card and had been taped to look as if it was thats why!) She then replaced it with a brandnew sim card and told me that my service should be restored within the next hour and that all that had to be done was update the new sim card information on her computer. I finally went home happy, or so I thought Another hour later (its now 7 o'clock as im typing this review my phone has still not yet been activated. Im about to walk back over to the store for a THIRD time in one day. Again, i'll reiterate, this whole process should taken 5-10 minutes. It has now taken 4 hours...d After waiting as much time that my day could offer (and then some) I had become frustrated. I withheld my discouragement inside and took pity upon the customers who were behind me. With all of this in mind, after today, I will not be returning to this store besides to pay for my montly bill. Im keeping my fingers crossed thta when i go back she'll finally be able to help me get my service on, especially after waiting this long and already have paid. Point being, the employees at this store have absolutely NO idea what theyre doing!!!! The last two times I went there she had to call customer service and have them walk her through the process. Incompetence at its greatest. EDIT: Phone is on 5 hours after I originally paid.

The staff at this store are fantastic. They answered all my silly questions (as a new iphone user)…read moreand never once made me feel inadequate. I will upgrade all my phones in this store from now on. They couldn't have been more friendly or helpful!

I just read the other review and felt compelled to write about my experience. She was really spot…read moreon. The man who owns the store is really a grouch. Is very unkind. I bought a charger for my phone and took it home. It did not work. I brought it back and he refused to refund my money. How can this even be legal? Bottom line is, go somewhere else. This guy is a wreck and does not deserve anyone's business. I feel like standing out in front of the store and warning people before they go in. Do yourself a favor, shop somewhere else. PS: I am not over-exaggerating this at all!!

Not gonna lie, the middle finger pic and negative reviews were hilarious but the dude had the Apple…read moreWatch charger that I needed (legitimately packaged by Apple). It works perfectly fine. When I called to check availability the owner picked up and confirmed immediately and had the product ready when I walked in. In addition, the certified Verizon retailer down the street at 8th & Asbury didn't have one and the guy there said that I'd have to go to Best Buy or Walmart out of Ocean City to get the Apple Watch charger instead of 2 blocks away at this place. Definitely paid a few extra bucks for it but that's called supply and demand. This place is good in my book.

No customer training for the representatives. She acted annoyed with my questions. Then when I…read moreasked if they would put the screen on my phone 4 me, she rolled her eyes. She seemed like she didn't want to be bothered and her eyes were red and glossy. I wonder who is running this store? Horrible customer service

Ok- so my phone died, I locked myself out of my house, I had 3 kids under 10 out in the pouring…read morerain without my car, and I only had a credit card and 6 dollars! The salesman at the store was very helpful! He graciously charged my phone, and helped me figure it all out! To access my contacts to retrieve numbers I needed, he offered to help me access my iCloud account. As a verizon customer, I would say I was very thankful for this store today!

If I could give this place 0 stars I would. I walked into this T mobile and wasn't even greeted…read more The workers clearly don't want to work and are miserable. Whenever I asked a question reguarding the promotion it seemed as if I was bothering the workers and interrupting thier conversation between each worker. I was told to go get my screen fixed in order to trade my phone in order to receive the promotion/ upgrade. After doing so I go back to the store and they tell me they can't trade it in. They ignorantly did not give me the full details on what my phone would need to qualify for this promotion. Take your business elsewhere. They are very rude

I was switching 2 lines from AT&T & Metropcs to their new 55+ program. Ryan F. was outstanding…read more He took the time to explain everything and make sure the porting went smoothly. He really cared to make sure this complex process went flawlessly. The next day we went back to purchase 2 new S8+ because of the excellent service we received. We intend on being customers for a long long time.

I can't believe your offering someone a better deal when you stuck me in a $112.00 a month phone…read morebill...I was on government funded fone and paid nothing and my first bill was to be $98.00 that was $40 activation and bill. No then it went to 112.00 then 132.00 , then 151.00! While I had Verizon watching this happen but couldn't explain why, and then my Jan 29tj date moved to 20th! And its still there and bill is still $131.00! It's sad when you took advantage of someone that's on a monthly low income living..I'm also a senior Verizon did me wrong I can't pay 130.00 and hey I told her someone messed up because im to be on 55.00 plan and to be honest I was signing up with straight talk. It's Verizon but 25.00 a month. So nobody is getting my fone after you shut me off. I figure there goes my credit so why not keep the fone to? Your fucking my credit up and I'm trying to move! Nice. Thanks Verizon. DO NOT SIGN UP WITH THESE GUYS MY experience sucked

Not shocked by all the negative reviews this place has. I came in to try and do an upgrade on my…read morephone. When I called in, they said they could do it and that I would qualify for it. When I showed up, it was a completely different story. I assume they say whatever they can to get you in the door. Again not shocked by the other reviewers.