this place in tricounty helped me so much my phone was broke and I thought it was done I took it…read morehere and he fixed it in no time. now my phone work better then before. I recommend anyone that's having phone issues to check there first

Huge fan! I showed up right before closing time, and he still helped me out. Replaced my speaker in…read moreminutes, on my old brick of a phone.

At this store I bought new iphone 16 and screen cover which had a lifetime warranty. Have tried…read morenumerous times here and Florida to get the screen cover replaced. Paid $9.99 to have it shipped, (it was supposed to be fully covered) It never arrived, went back to this store today and was treated incredibly poorly, asked to speak to manager, was refused, asked for the identity of the onsite employees, was refused. Was told if I wanted a replacement I had to buy it. Was told to leave the store because I insisted that a lifetime warranty must be honored. I am preparing legal action, at minimum a small claims filing, but one of my attornies suggests we can do more. VERY RUDE PEOPLE...I was dressed in work clothes...I think they assumed they could get away with this because I looked like a working stiff. That is a foolish error, and there will be a price to pay. In addition to being a past special forces soldier and combat vet, I ran the financial services arm of a $35 billion dollar company, served on several NYSE company boards, and several major national charities...I have not been treated so shabbily in countless years.

The staff at this location go above and beyond to help their customers! I brought my elderly…read moreparents here to get help setting up pre-paid and keep their same number from a different carrier. I'm sure that they don't make hardly any commission to help with this but they still took the time to help, even to the extent of calling customer service and spending painful amounts of time and frustration to complete the process. I can't say enough good things about this location and it's highly professional staff members! Thank you to you all.

I've been struggling alot Ronnie has always helped me…read more She's really kind and good hearted

Off brand crap for 4X to 5X the price once you figure it all in. They are a total scam and the…read moreproducts they sell are JUNK! The washer I bought from them leaks all over the floor not even a year after I got it. If you miss a payment by a single day, they will act like a jealous girlfriend and start both blowing up your phone and calling your "references". (They clearly don't understand what that word means) They act more like a loan shark than a reputable business. I got to the point that I had to threaten legal action against them if they kept harassing me AFTER I brought an item back because they were over charging for it (an iPad) which I then went to Walmart and got for literally 1/4 the price I would have ended up paying these snakes. Do not do business with these people. They are scum.

This business scammed me by charging me for an unauthorized service and then demanded payment for…read morework that I never gave the okay for. They also never asked me what the issue was that I was having and assumed very incorrectly about prior damage that had occurred more than a year prior. My computers worked perfectly after those spills because I was able to do a cleaning of them all those months ago. Their forced cleaning of my computers didn't resolve my issue at all because my actual issue was electrical issues we had been having in our home, and if they had asked me what problem I was having with them in the first place they would have known this and could have earned their money legitimately instead of scamming me for it. I ended up having to pay them $150 just to get my computers back with the same exact problem. The issue wasn't with them at all but was with the monitors. If they had spoken with me we could have figured this out before this unneeded cleaning service was forced upon me to pay for. I signed up for a free diagnostic and then he called to tell me I owe $69.99 per computer. What a scam! The front desk gentleman is very nice, but the actual repairman is a scammer. They also won't refund me the money! So now I have to buy new monitors which is more than $150 on top of the forced cleaning fees! Unbelievable! This is shady business and they shouldn't be allowed to keep scamming people. At first I gave him the benefit of the doubt and thought this was only a misunderstanding, I reached out very kindly to explain all of this and ask for my money back. They only ignore me like I don't exist anymore. Of course, because he knows he scammed me!

Excellent! With computer repairs, I always expect bad news across the board: cost, timeline, actual…read moredamage, etc. While they can't completely fix something that's totally dead, I am quite impressed with how well they do with equipment on all three counts (time, cost, function). Have had several visits to them in which I was really expecting something bad, but each time I've come away with fully functioning equipment at a very acceptable price.

I'll grumble first. I needed to know where in the mall the store was so I called. The young lad…read morespoke with an accent and too fast for me to understand him. After the third or fourth request I figured out where the store was. I checked three or four repair places to replace the iPhone 8+ screen. They were all overpriced and one of those couldn't take it for two days. The young lad had the screen replaced within an hour. The kiosk is very convenient.

Extremely fast service to have my battery replaced in my I-Phone. The best part was how fast and…read morereasonable it was compared to Best Buy. If your cell phone goes black, it most likely is in need of a battery replacement. Go to the Florence Mall Second floor say about middle ways if you come in on the old Sears side. You will be glad you did...