Went in with a broken jet pack, Jeff showed me how to reset it by taking out battery. Also bought…read morenew Apple Watch. Such a pleasant man and a great experience. Thank you

fixed my screen!! last night it was broken now its fixed very nice and easy service. the guy was…read moresuper helpful and quick

My son broke my wife's phone. The screen has a small line going thru halfway the bottom of it. She…read morehas a Google pixel 2. How much will u charge to fix the screen? We need it done ASAP

The number posted for this store, (800) 880-1077, is absolutely worthless. It goes to the Verizon…read moreAssistant and I cannot find any way to get past it to speak to somebody in the store, e.g. to determine store hours or even ask a question. Second, when I asked how to enroll in autopay for my service, the representative told me to call 888-866-6924. This number is worthless because it would not let me do anything unless I entered an employee number, which I do not have because I am not an employee. Needless to say, because (800) 880-1077 also is worthless, I was unable to call back to get the correct number. I was eventually able to enroll in autopay online. WARNING: The advertised autopay discount is not available unless you use a Verizon VISA card or your bank account. Verizon itself is absolutely worthless and unreliable (1 star). I got the 5G because my DSL has gone out 3 or more times in the past year and, in one case, I had to deal with the BBB and consumer protection agencies to get a junk fee removed from my bill. This was for a technician visit to my home that found no problems with my inside wiring, but for which I was charged anyway. My phone service just went out today. Verizon is very good at taking my money every month, and recently raising its prices, but not so diligent about making sure the services for which I am paying actually work.

***CHECK YOUR BILL*** Verizon just dumped every Autopay…read moreaccount paying with credit cards and forcing you to give up your banking router info to re-enroll to receive the $10 paperless billing credit. Without any notification they added $20 to my bill because I also have home internet billed to my cell phone account and was enjoying a second $10 credit for using autopay. Soooo I asked them to mail me my bill and I will mail them a check and we can make them work a bit for their money... but more than likely just going to ditch them for a less expensive company. That 3% credit card fee might have been better absorbed than the backlash from this stunt.

Excellent experience. Maria was great. Way better than horseheads store had everything in stock…read morevery knowledgeable

From the owner: AT&T, serving over 81 million wireless customersread more

Great customer service! I would definitely go back. Ask for Anthony or Thomas they are very…read moreknowledgeable about Verizon products

Can someone say CROOK?! worst customer service when things go wrong…read more Can't believe I was dumb enough to go back after 5 years ago when they omitted to tell me I had insurance on my broken phone and could get it replaced - instead tried to sell me a new one. Went to a real Verizon store at Mall who gave me legit info and was able to get my replacement covered under insurance. This time went there b/c we live locally and thought it would expedite things. 1 worker. We waited over an hour for the 1 person ahead of us ( who had to leave and come back b/c her phone update was still not ready) Courteous and friendly when selling a new phone. I also bought a 5G hotspot that I need for work. Was a dud. ( Verizon customer svc determined After extensive amt of time on phone troubleshooting) left notation on my account that "dead on arrival - needs replacement since within 30days" To facilitate when I got to the store). 1st day I attempted to return it to New Providence- rep said had no idea what I was talking about. after troubleshooting again - told come back when manager there. 2nd day - ( I sent my husband) he came back miffed that manager tried to say I used all my data. Wanted me to buy more. After arduous checking again, and admitting was a defective unit they sold me, assured my husband for all our troubles, was giving us " the newest and better MiFi at no add'l charge promising it was 5G". When we opened it, it was an Orbic 4G LTE, cost $49. He tried to swap after I paid $399 for a TCL 5G. We will head back today- day 3 and see what he says now. Don't know how owner sleeps at night. DO NOT GO HERE unless you feel like being shafted repeatedly. If I could give negative star I would.

Excellent customer service! I did not find the same rate anywhere else. The best rate available in…read moretown. Highly recommended.

I've never experienced customer service so poor. The salesman sold me on a good price but I never…read moresaw it in my bill! And in trying to solve the issue, I lost many hours on the phone waiting on hold and getting the runaround. Very happy to be leaving if I ever get someone on the phone to unlock my device!!!

As a long time (25 year) Verizon customer, I never thought I would switch, but after talking to…read moreDaniel C and finding out how great the network is on AT&T I decided to make the change and I'm so glad! My service is wonderful, and Daniel is so knowledgeable! He gave me so much information. I was stunned by his expertise! He's a new rep and with his knowledge you would think he'd been working for AT&T his whole life! If anyone is looking to make any kind of change or purchase any accessories or upgrade a phone, I would absolutely send them to Daniel! He's intelligent and sincere and never pushy! I can't recommend him enough! In a world where customer service seems to be fading these days, I would run to this store!

Excellent Service, they fixed my PS5 HDMI port same day. They have Wise Certified technician who do…read morequality work. Also phone repairs with OEM Apple and Samsung parts option is available too. Best in town.

From the owner: At CPR Cell Phone Repair East Brunswick, we specialize in fast, professional repairs for a wide…read morerange of devices, including iPhones, iPads, Samsung smartphones, and gaming consoles like Xbox and PlayStation. Our certified technicians are experts in screen repairs, battery replacements, water damage recovery, and even complex motherboard repairs. We also repair tablets, laptops, and computers, using high-quality parts to ensure reliability and performance. In addition to repairs, we offer a variety of mobile accessories, including protective cases, chargers, and screen protectors, as well as certified pre-owned devices that are fully tested and ready to use. With a 90-day warranty on all repairs and over 450 locations nationwide, CPR East Brunswick is your trusted source for reliable, affordable tech repairs. Proudly serving East Brunswick and the surrounding areas, we are dedicated to excellent customer service and quality results. Visit us today or call to learn more about our services, pricing, and availability!

My Verizon iphone was not holding a charge well and had several other issues which were beginning…read moreto interfere with normal usage. In visiting Donta at the Harleysville location my dreaded fears turned into an experience well worth having. Donta was very personable and especially knowledgeable, professional and efficient! He offered numerous options, explained so many things and setup and transfer went very, very well. I left having made a very special new friend and with remarkable savings!!!

The customer service with Justin went over & above helpful. He was patient and very knowledgeable…read moreabout answering multiple questions about the new iPhone & older iPad I have. Helped resolve many issues I was having.