I had a number of issues with my T-Mobile account through Customer Service. After getting nowhere,…read moreI contacted Dylan at the store location where we purchased the phones. In a matter of an hour, he assisted with a three-way call with Customer Service and resolved the problem that had taken me hours to try to resolve on my own. The store employees at this location rock.

My mother and I spent 3 intense hours in Tmobile getting a new account and phone set up for me and…read moregetting a new phone for a family member. I won't go into details, but at the end of our visit Dylan had spent quite a bit of time answering several questions between 4 of us and lots of troubleshooting. We were so thankful for his patience! Many thanks to Dylan at Tmobile in Pasco!

I bought a new phone and tried to transfer my contacts, etc., with no luck. So I went to the US…read moreCellular store in the Winco parking lot in Richland. The young lady there worked and worked, and was able to transfer my info! I was impressed with both associates there, their use of masks and plastic shields for protection. I've been with US Cellular for 20+ years and have good service - except for certain pockets where the signal gets weak.

I got hooked up with service and was not told about all these hidden fees. I pay a fee 39.99x 4…read morelines called set up fee, then when I download the app see my next bill, another service fee 35.00 x 4 -HECK NO!!! I take them back and they don't refund my money, call 800 number said to go back to store. Juan Cruz refused to refund my money. That's a good way to earn easy money. 39.99 to transfer a phone number to different carrier WOW! They steal your money. I don't know how much more money they were going to jack me with 2 new phones... He was super sweet to take payment and offering all this money back in 2-3 months when you can't get out and contract begins. I went to SPECTURM only paid 20.00x4 got hooked up and am enjoying GREAT SERVICE!! IF YOU ARE WISE DO NOT SERVICE WITH VERIZON.

It was a great evening to stop in and complete a quick audit of my Verizon charges. The staff was…read moreeager to assist. Listened to our concerns, and researched information to confirm our questions and concerns. The person assisting understood we needed more clarification on a few services outlined, and she connected us to a person by phone who has authorization to dig deeper! Overall, this location will become our new "home" location to check on our services, upgrades, and payments!

Great company that stands behind their work. We had our house wired with broadband connections. One…read moreof the connections seemed to be dropping once we started using it, months after the work was complete. No questions asked, they came out and re-terminated the connection and fixed the issue. A+ Customer service.

Customer service is at the top of Discreet Supplies support! They are fully stocked of all products…read moreneeded and ready for your needs. They work really well with your insurance company to make sure you are receiving the best items for the best value! I have recommended Discreet Supplies to many members of my family and friends!!

charged me a co-pay for two different months. My insurance covered the entire bill. After 3…read morecalls, Discreet refunded ONE co pay. I will have to call a fourth time to clear this up.

After calling around the area for a car battery these guys were by far the best priced. So I went…read moreover and checked them out. The customer service I received was top notch and the staff was very knowledgeable. They even came out to the lot and grabbed the old battery so I did not have to. I highly recommend these guys to anyone needing a vehicle battery. You guys rock!!

Don was great. He helped me replace my 6V RV batteries and shared some great knowledge on how to…read morekeep them maintained and protected against the cold weather which destroyed the previous house batteries. Highly recommend. Very professional and great prices.

We were in & out in under 30 minutes, no waiting! They measure your feet & discuss pros/cons of…read morevarious footwear & sizing options. The customer service was exceptional. We were highly impressed with not only the knowledge of their products, but familiarity with local industry & their requirements for footwear. We HIGHLY recommend this store!

Went here for a pair of boots and got amazing service. Very helpful and knowledgeable staff. They…read moredefinitely take the time to help you find the right pair of boots for you. In stock items can be hit or miss but they were more than happy to order a pair of boots that they didn't have

Rating: (only because 0 stars isn't available!!!)…read more I am leaving this review to warn other patients, especially those dealing with severe mobility or safety hazards, about the deceptive practices and hostile customer service at this location. This nightmare actually began on May 17th, when my diabetic doctor submitted a prescription for a basic shower bench to accommodate my degenerative neuromuscular condition (FLNC gene mutation with myofibrillar myopathy along with diabetic polyneuropathies), which presents an extreme fall risk. Bellevue gave that office so many ridiculous administrative hoops to jump through that the doctor eventually gave up, believing they were doing something wrong. Because Bellevue made the process impossible, I had to wait until July 1st for a new appointment with my General Practitioner (GP) to start the entire process over again. My GP sent over a brand new prescription and my physical muscle strength chart notes by July 6th. Yet, for another full month, I was gaslit and given a rotating "word salad" of administrative excuses. My case was supposedly assigned to a caseworker named Leah, but she was completely MIA. I called and left messages for Leah at least half a dozen times, and she never returned a single one of my calls. When I finally called my health insurance provider directly, they confirmed they had ZERO record of Bellevue ever submitting a claim, and explicitly stated that a prior authorization was not even required for my item. (Which was one of the reasons given for the hold up) Bellevue lied to cover up their own internal backlogs. When I called back to address this and demanded to speak with Leah, I was blocked and handed off to a representative named Karen. Instead of an apology, Karen told me the item was "magically" rectified and slated for delivery the next day and didn't need that prior authorization. When I pressed her on the lack of communication, she became dismissive and huffy, defensively asking, "Well, do you want it to be delivered tomorrow or not?" The day of delivery, a supervisor named Ryan called me only two hours beforehand to make sure I was home, continuing the same dismissive gaslighting. To make matters worse, the driver arrived and dropped off a massive, three-panel transfer bench that would not physically fit into my short bathtub. When I called back to address this, Ryan became visibly upset with me for being upset, turned the blame onto me, and acted completely confrontational. He tried to rewrite history about what he originally told me regarding the equipment size, ignoring the physical reality of my standard bathroom setup. While Ryan did ultimately correct the mistake and deliver the proper 18-inch seat today, the gaslighting, total lack of communication, unreturned phone calls, and hostile attitude from staff members and management when caught in their own administrative failures is entirely unacceptable!!!!!! No disabled patient should have to fight a medical supply company this hard just to receive basic, life-safety equipment. Look elsewhere if you want honest service and professional communication!!!

Gibson was beyond amazing!! VERY friendly, helpful and knowledgeable. He's a CSR now, but was a…read moredriver before that so he knows his stuff. He was able to answer all my questions about respiratory supplies and billing Medicare. Overall, what a great experience!