Service was great, helped us upgrade phones and also save money on phone plan. Would recommend.read more

Never using ATT Urbana again! Also I have been telling everyone i know to do the same. I preordered…read morethe Iphone 17 to be delivered at the store on the release date. The employee ordered my phone as well as a dozen other peoples phones to the wrong address. I only found this out by doing my own research. The manager Jonathon was absolutely useless in trying to help me find a solution to the problem they created. He continued to tell me it was out of his control. He could not even figure out a way to sell me a 17 after they had them in stock. Of course i still got charged for the phone i never received. I went back in and talked to Jonathon again. Same response, it's out of his hands and the girl that screwed up all the preorder sales is no longer with the company. This was over a month ago, nobody tried to reach out and help solve my problem even a little bit. I still got stuck paying an activation fee Jonathon said he could not get rid of the fee because they are not a Cooperate store. I still don't have a new phone,as much as i would love to cancel my service with ATT completely i dread the thought of using Verizon towers in my area. After I get my next bill and I'm 100% sure im not still getting billed for product never received i will make the trip to Springfield and buy the new Iphone 17 again SMH

Horrendous. Was told I'd receive an OEM screen replacement for my Galxy S23 Ultra, was instead…read moregiven an aftermarket screen with no fingerprint sensor and still charged more than what an OEM screen is worth. Dude also stole my S Pen. Steer clear.

Mother went here with a cracked charging port in which was easily repaired in 20 minutes at…read moreuBreakiFix. Instead of repairing the phone, they sell her a new $1,000 phone that she didn't need because her old phone was in a state to be repaired. Either these people are inexperienced with phone repairs or just like to scam senior citizens who show up trying to get their phone repaired. My advice to anyone reading this is to just avoid this place like the plague unless you are wanting to be ripped off. Just Google for better options in the area and if it's phone repair, don't waste your time going here over some where else such as mentioned above.

Ran into several people who were happy with this organization…read more I was impressed. M interaction was favorable as well, and I'll be back to do the more business

I had a computer crisis yesterday. I had several years worth of files on a thumb drive that got…read morephysically damaged. I needed a lot of the files for a new position I start tomorrow. The folks at Gem City Digital saved my bacon and only scolded me gently about the need to backup. There's also a very cool dog who works there. I give them a solid recommendation.

I love their cable service! Internet could be better, or a lot better, but I can work with it.read more

really a wonderful staff. I went in with a configuration problem. they figured it out in a couple…read moreminutes. they replace batteries for me before and will keep this old cell phone alive. thanks Mac

Walked in with my 96Yr old Mom's old cell phone that was stuck in an update loop and Alex wa whelp…read moreto take care of it within 5minutes! Incredible and kind service! Definitely recommend!!

Brooks went over and above to help me and my daughter. We were here for multiple reasons and he…read morewas super helpful. Appreciate the staff at TCC Wilmington Pike!!!!

I know better than to download cr@p to my computer, but for some odd reason I thought downloading…read moreto my phone would be safer...crazy right? So I downloaded one of those stupid Facebook quizzes (who were you in a past life) and shortly thereafter got a message in RED that I had 13 serious viruses on my phone and I needed protection NOW. And even thought I knew better and immediately regretted it, I downloaded CleanSweep (blue background/white broom). BAD move. Then I get messages my rams is at 90 % usage and I could get more for "only" $20 a bucks or so. I felt like a real dumb@$their but no I didn't purchase the ram. I never do financial things on my phone. So I head here and asked if they could help me. They were so nice, and since I did have insurance they loaded cleaning softwear on my phone for free and taught me how to remove all the stuff I didn't need from my phone. They even made me feel better saying people come in all the time with that CleanSweep. It made me feel better cause misery loves company. . (and this program continually runs and was the ram problem....removing it was all that was necessary for the ram to have plenty of room left) . And while I was there they checked my account and were able to save me $10 !!! Who doesn't want to save money? I'm done being an @$$clown with my phone. So remember...don't load cr@p to your phone, and If you get messages trying to scare you into it, just say NO. Class dismissed.