When it works service is great but they go down randomly once a week for several ours and live chat…read morecan't help you. Just moved here 2 weeks ago and it's been down twice for 4-5 hours each time. Once during Sunday afternoon and another Tuesday night. If you can get another Internet service I recommend doing that.

Friendly and fast service at rhe Warrensburg location and when calling for support. I have only had…read moreone experience that was related to the customer service number and an agent was too pushy trying to sell me a package after I repeatedly told her I couldn't afford it. Otherwise I can't complain Ap is helpful as well

I have Bright speed (century link) I had the regular service and it stopped working so they talked…read moreme into getting high speed. Then they changed my account number. I spent over 2 hours on line trying to get my account number so I can go online and see my bill. They refused to give me my account number! They refused to send me a bill and I have no way of getting access to my account! I don't know what they are charging me or when they will hit my bank account! I do know that they hit my bank account on a day that doesn't work with my pay! I never know when to expect them to take money or how much! They refused to give me any information about my account!

Do yourself a favor and don't get this service. it's inconsistent, if it's raining, snowing, to…read morehot, to cold it's going to keep disconnecting. It has to be the sunniest day in the history of missouri inorder for this service to be consistent. Also customer service is awful, I had an issue with hi bandwidth, and was trying to get help with how I can fix it, after about 20 minutes of being transferred to different sections my "help" ended up hanging up on me because he was frustrated. Horrible service, I do not recommend it, 1 star is even to high.

If there was a 0 star option, that is what Charter Communications in Kansas City would get from me…read more From terrible wifi service in the past, slow streaming even when my download speeds were "good". It would take days for a support technician to come out and fix whatever issue my router, etc. and the wifi and buffering never got better. That's what I decided to stop using Spectrum even though my brother has worked there for over 4 years. They allow their employees to have free wifi and other services. Which leads me to my 0 star. My brother is a disabled veteran, and for the past 6 months has struggled with mental illnering this time frame he had to use up all his vacation/personal time, which led to retaliation from his employers. NOTE: This facility has no Human Resource department. Two months ago, he was unable to go into the office due to health issues and got a note from the Veteran's office here in the metro. They then finally supplied him with the equipment to work from home. About two weeks later he was called into a netting and was suspended without pay. With inflation, poverty rising day by day, rent costs sky rocketing, and Charter/Spectrum Communications of Kansas City decided to suspend a disable veteran because he got Veteran Affairs involved because they were retaliating against his use of FMLA and PTO, which is illegal coming from a BSBA with a minor in Business Law. Do NOT work here. This company looks at their employees as numbers, other than human beings.

People working there are nice and it was easy to get in and out of the building. Parked directly in…read morefront of the building. Convenient hours.

From the owner: Fast connections and friendly services is what you will find at I-Land Internet Services. With high…read morespeed wireless and DSL service along with a team that monitors the network 24x7, your connection with I-Land is fast and reliable, whether it is high speed connectivity or online services, I-Land keeps up with new technology to bring you the quality service you want and deserve. Free exclusive access to: online classifieds, iMail, iBriefcase, iCalendar, iPics, & eZine. Optional services: email spam & virus filtering.

I lived outside of Ionia, MO, and never had a problem with Homestead. The Internet was very fast…read moreand the customer service was good. They fixed things within a day. I recommend and will use them again if I'm ever living in the area. Penny Warner

The worst customer service I have ever seen. The internet service is hit or miss when working it is…read morepassable but never at the speed promised. As far as customer service and I have had them for over 5 years. They now never answer the phone and rarely will call back. I have found that they will answer the phone if you call the uhaul place in knob nobster on 5o hwy.

At first I had great service with basic package. a couple into service I noticed it slowing down…read more easynet told me I needed to upgrade for the amount used in the house. Once again I did and my Internet was super fast for a bit. I feel for it for awhile but after 3 upgrades I'm on to their game. They throttle you so that you will have to buy the more expensive plans, why wouldn't they. 30$ for basic compared to mid range 75$. They always give you that week free when you upgrade to "try" and it's amazing but it slows down after that. If you can get anyone's else AT&T or COMO I suggest it. Once a big company gets out in the country, which will happen, they will be out of business guarantee.

DON'T EVEN THINK ABOUT IT! The more customers they sign up…read morethe worse your internet gets. If the wind blows 5 MPH your internet goes out, if it rains your internet goes out, if leaves grow on a tree near you the internet goes out. Customer Service is 9 to 5 weekdays, which means when your internet goes out at 5:01pm on Friday you are DONE for the weekend (which is most weekends with this company). $35.00 a month? I guess you get what you pay for. In this case you pay $35 a month for internet that is far worse than dial up, that has an 80% down time, and that is a TOTAL and COMPLETE waste of your time and money. Companies such as EasyNet gained their claim to fame by providing "internet" to rural areas. The truth is that people get STUCK using EasyNet because there are very few alternatives. SAVE YOUR MONEY and invest in a different internet service. Cell Phone Internet is even better than this company! As is Dial Up, as in pretty much ANYTHING ELSE!

I only wish I could leave zero stars. When we purchased an iPhone here, we specifically said that…read morewe did NOT want either the ATT protection plan or the ATT Next plan, and both were ADDED to my account, against our wishes, and would have added $24 a month to our bill. We didn't notice until we got home and checked our ATT account. We also purchased a clear cover for the iPhone 15 lenses, which the store associate took two tries to get it to stay on. Finally it stuck. We left to go to a store next door, and the cover fell off. Went right back 5 MINUTES LATER to the ATT store and they said "you have to buy another one because it happened after you left the store!!!" I believe it was Jay. Completely dishonest, unreasonable and disrespectful. If you have to purchase something here, be sure to check the entire iPhone agreement before you leave. If we hadn't noticed, we would have paid $24/mo for something we explicitly declined. Even the main ATT customer service couldn't do anything about it. BUYER BEWARE! The people working here either don't know how to do their job, or are deceptive thieves. Neither is acceptable.

The young man I spoke with on the phone was not very knowledgeable of iPhone promotion. And seemed…read moreuninterested in giving me much help.