Used for years. Took phone to be repaired and move photos to a port. expected 250 he charged…read moreclose to 400. said moving photos was 125.00 SERIOUSLY. was a customer for 5 or more years. NEVER AGAIN

Skinny's Repair Shop is the best place for all your computer and cell phone problems. These two…read moreguys are top notch and are polite and knowledgeable. I went there on Wednesday February 12th as my phone has some big issues and being not technical savvy they understood my problem and were happy to help. They resolved my biggest problem on my cell phone. Everyone that came in there to do business with them, left happy and satisfied. I saw that first hand cause I sat in a chair watching the interaction between employees and customers go in and out the door in a two hour span.

This store is full of young friendly kids who only know how to work a phone. And are very good at…read morescamming you into purchasing insurance on phones that will actually won't be covered. And do NOT ever purchase the extra insurance. They knowingly scammed me and in turn I am out $45 for the past 8 months only to pay $220 deductible on a phone that was sent to me to replace my phone that was used. It was NOT refurbished, it was used and broke within 2 weeks. One guy will say one thing and then another employee hears them and says, "no, that's not right". I would NEVER buy a phone in there ever again. And when it comes to Apple products buy at an Apple store where they train their employee's for 6 months before letting them out on the floor.

Won't step foot in store again. I upgraded my IPhone abut 3 weeks ago and my wife upgraded her…read morephone (both to newest model). The person who helped us today told us about a $300 credit on phones being traded in. Because the associate didn't tell me about the trade in ability, I now just got screwed out of $300 on my phone when I traded mine in last month. Absolutely ridiculous

Great people! This location has a revamp on employees and this is now my go to place! thank you…read moredecatur!

Encounter with sales associate Josue, was great! went to go connect and iPad to our line and gave…read moreus every piece of information we needed!

Recommended & installe an aftermarket screen. Next time I broke it went to Apple store just…read morebecause. Apple charged me for the screen i had replaced plus the new one because it was not a apple screen. If I would have been told this the first time around at cell world I would have went with the manufacture screen.

We've always had great service for both repairs and diagnostic, the owner is always kind and…read morerespectful, he has a great selection of add ons like chargers and cables and at the moment has a nice selection of vinyl records!

I needed help upgrading my internet security system and setting up my smart home devices. I made an…read moreappointment for an in-house evaluation. Ronnie was on time, (early), listened to all my wants & needs, he evaluated my current system using his equipment, and same day he offered a couple different solutions to my concerns and ultimately delivered exactly what I needed to achieve and then some. I highly recommend Ronnie with Reboot for all your software needs and answering all your technical questions and concerns with answers we all can understand. This was all done with in just a few hours start to finish including setup of my smart home devices at a low cost. After that was completed with ease, I invited Ronnie to my business office. This project was a lot more invasive starting with all new equipment including data cables, smart devices, security cameras, etc. I needed a complete start to finish approach, fast and clean service and all done before I returned move in ready. He finished ahead of schedule and to date, no issues have occurred at either place as they both run flawless and have for 3 months. Thank you Ronnie Demoss!

I took my iphone 7 in to have the screen replaced. The screen it was replaced with was obviously…read morelower quality and already had white light shining through the edge. I took it back to be replaced and it was, however the home button was crooked and when I pointed it out the man just put a screen protecter on and called it at that. I gave up and decided to go to a different shop. The only reason it was not a 1 star is because the man seemed very nice.

The prices are very reasonable compared to other cell phone repair shops and I had my iPhone 11…read morefixed within 30 minutes. The owner is very attentive and knowledgeable. I can't believe I use to drive to Carrollton just to fix my phone. Also with the new iPhones once you get your screen fixed outside of Apple care, you'll receive a message about the screen not being Apple brand. But I never received that message once I had my phone replaced at cell world.

I had a great experience here. The staff are very knowledgeable and clearly know what they're doing…read morewhen it comes to computer repairs. My issue was diagnosed quickly and explained to me in a way that was easy to understand, and the repair was done professionally and at a fair price. It's hard to find trustworthy computer repair shops, but this place definitely earned my trust. If you need help with a PC, laptop, or tech issues, I highly recommend stopping by. Great service, honest people, and quality work.

We brought my phone in to see how much it would cost to reconnect a lose wire that was making the…read morephone flash when tipped upside down on occasion. (So mild that we couldn't even replicate the issue when we went in). They said they would run diagnostics and get back to us. They did, and said it would be nearly $700 to repair. We said no thanks, its not that big of an issue. We got the phone back and it is COMPLETELY destroyed. The entire top half of the screen no longer works for touch, and there is a quarter inch wide line of dead pixels across the center of the phone.

As their services states, They will pick it up from wherever you are (or work on it right there…read morewith you if they can) then meet you at a convenient place for payment and pick up. The gentleman who helped me out Azee was very nice and very fair of my needs and prices. Was more broken than anticipated so the price had to be higher but he still gave me a very fair option in which i took and they did a very good job in a very short amount of time. Thank you guys and I will tell everyone i know about yall. Please give them a call they will work with you and for you, great group of guys.

Cracked my screen while i was in town for a meeting. The phone would not work and I needed it…read morerepaired fast. Setup a repair and my phone was fixed while I sat in a meeting and didn't even have to go anywhere! Worth every penny and took no time out of my day

I went to this store a week ago to get wireless internet and new phones. They weren't open much…read morelater, so I got the internet and said I would come back for phones. An associate, Ty, told me that I could bring the modem for the internet back within 14 days and they would just cancel the deal "like it never happened". Fast forward to today, I had already received my first bill for the internet service. I saw the bill was higher than expected so I went back to the store to ask about the discrepancy as well as get the new phones I had planned on. It turns out, Ty had put me on an upgraded plan without telling me, which is why my bill was higher than I expected. When I pointed out that I had not agreed to a higher plan, he immediately got an attitude. Nevertheless, I proceeded to ask questions about the available plans and the differences in speed...which neither him or the girl there could answer. When his attitude continued, I said just return the modem and cancel it. At this point, they said they could take the modem, but I had to call and cancel. I told them that was another lie now. Ty was getting pretty agitated at this point and so was I, so I told him not to talk to me anymore and just return the item. The girl decided to chime in at that point and claim what I was told weren't lies...even though she wasn't there when the conversation took place, so she would have no idea what was said. So, I told her not to talk to me anymore and just return the item. On my way out, she threw in a nice little "Have the day you deserve", as if I was the one who had lied to them about which plan they were being put on and that it could be easily cancelled. I'm not sure how places like this stay in business. I can see someone going there once, but after dealing with all these lies and self righteous attitudes, I can't see ever wanting to deal with them again. T-mobile is supposedly going to credit back my account for the week I had the service now, but that was after explaining the situation to them. It never was going to be a 14 day trial period like Ty had claimed.

Worst experience, we chose T-Mobile because they had the best deal at the time. They advertised if…read moreyou switched your provider, they would pay your old phone off or give you $830 in Promotional credits. That was not the case, the sales man did not know what he was doing. The manager of the Decatur store needs to train his employees better. Had to go back and forth four times to the store & we still did not get what they told us we would get. Didn't even get an apology from the store manager for all the problems we had. My advice, don't go to Decatur T- Mobile go somewhere where they know what they are doing. RWS