My cup of tea keeps sliding all over the desk while I'm writing. I wonder who made this Tea Mobile…read more This is located in the small city of Batavia, sandwiched between Buffalo and Rochester. It's next door to my favorite tanning salon in town, which I frequent whenever I come to Batavia. They certainly know how to be friendly in here, which is appreciated, but I still haven't been able to find a deal that would really cut into the awful overcharging amounts I'm paying to Verizon, while still keeping me at a level of comfort of service that I want. I'm giving them the extra star though, because they were so damn nice and didn't hard sell.

Too bad I cannot give 0 stars. Several trips to this store, only one person working, very limited…read morehours. I have students from other countries, cannot seem to get their prepaid phone plan paid. Able to pay first month, 2nd month it says it went through at the store, then the students get notification of an issue. Not sure why so many issues!!!!! Try calling customer service, such a joke!

Over the years Cricket Wireless has climbed it's way up the ladder fast. Starting off as a sub-par…read morecellphone company with lacking cellphone towers and range. Within the last two years I have noticed that cricket wireless has made some major transformation which include piggybacking off AT&T's cell phone towers and passing on the savings to the consumer. I recently switched to Cricket and Have been saving $60 a month for the three lines I have. Since switching Ive not noticed any difference in service or reception, and converting from one provider to the other was convenient and easy. This new Batavia location is run professionally by Charlie and his wife Monday-Saturday 10am-7pm. You will Always receive great service , patience and satisfaction when leaving this Cricket authorized location.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Batavia store today.

Why is the wait always so slow the worst company around. 3 people working not sure why it is…read morenecessary to wait this long to turn in equipment. Why. Not allow customer to self serve to drop off equipment they no longer need. Painful 40 min

BAD. The 'hostess' doesn't know how to do anything and they just stood there and talked for 20…read moreminutes before offering to help with a simple equipment return. Very lazy, rude and ignorant.

Nothing but lies makes promises even change their phone number so I couldn't get a hold of them to…read morehold them to their promise. I switched services based on a promise they made that they would waive a fee when another service became available and I switched to said service. When I called back a year later for them to make good on their promise their number was disconnected and then get a call from him and he says well there's nothing I can do about it You've already paid the fee

We utilize this location to make payments to Spectrum Cable, who making payments too can be a…read moremajor hassle (They are a certified payment center for dish too) We had an issue with Spectrum first losing then refusing to honor payments made here, Chris and Ken went out of their way to help and even though they had to fight for over two weeks with Spectrum to fix it, they went out of their way to assist and were outstandingly professional and incredibly helpful. That pretty much says everything you need to know, not only is this places staff incredibly professional and reliable, but they go out of their way to make things right.