Verizon

1.7 (6 reviews)

Mobile Phones, Mobile Phone Accessories

Closed • 10:00 am - 8:00 pm

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Verizon - Bundle deals - Mobile Phones Near Me - Baytown, Texas

Verizon - Mobile Phones Near Me - Baytown, Texas

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Pete F.

0

5

3

2 years ago

You can walk in and sit there for 40 mins and no one will tell you what's going on or how long it'll be. Terrible service from employees.

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Help Desk

Hello Pete, We are sorry to hear about your negative experience at…

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Christina S.

0

3

1

2 years ago

I thought that the very worst customer service department belonged to Cricket, until I switched to Verizon. I don't understand how a cooperation this large can have such poor quality customer service representatives. Three separate times I was told that I would be able to pay my bill 5 days later on the 20th, after spending literally hours over a three day period, talking to dishonest, "say anything" representatives whose primary concern is to tell you what you want to hear and get you off the line. Three separate times I was assured that the issue was taken care of, and that I would be permitted to pay on the 20th as requested. Three separate times those promises were not kept, and I my service was actually terminated. Instead of being smart and running for the hills, I took out a loan to pay it before I got paid on the 20th. During one of those hour long customer service calls, he updated my billing to pay each month on the 20th. Well lo and behold, Verizon just tried to charge my account, not 7 days after I paid my bill and restored services, and somehow, my billing is back to the 3rd of each month. I'm about fed up with this entire experience, and plan to switch providers again. read more

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martin c.

0

1

0

4 years ago

The sales reps here are trained to take new money only. My phone was abruptly disconnected and these people were no help, they wouldn't even let me borrow a phone to call customer support. I am very disappointed as I have been loyal for decades. My only advice was to pay the amount they were asking for which was charged by mistake. Like I said, don't go here, they only care to take money. Not to help loyal customers. read more

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- I'm with Victra Corporate and we're here to help. We appreciate…

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Bri S.

0

27

3

6 years ago

I definitely wouldn't recommend this location, unfortunately, they're unprofessional. A young guy came to unlock the door while the music was blasting in-store and asked what we needed, once he informed us of their occupancy limit (one person per team member) he was very happy to close and lock the door due to being unable to accommodate a party of two! He walked towards the back of the store and started laughing with another team member. We needed multiple new phones along with new lines, if this is Verizon's idea of customer service I'll stay with my current provider. read more

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Victra

Hello Bri - we are sorry to hear about your negative experience at…

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Kali F.

0

10

0

6 years ago

I went in on Sept. 17 at 11:30a and dealt with Lucia A. She was very rude and less than helpful. Avoid this location if you can.

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Victra

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Carolyn P.

0

2

0

6 years ago

I recently upgraded my 3 Apple I-Pads. I had trouble trying to order them on the Verizon website. I called the Verizon store on hwy 146!in Baytown. I talked to a young man named Giovanni. He was amazing. He ordered them and said they would be in 2 days. They were and I made an appt for that day to have them set up. The store followed all protocol for social distancing and everyone had to wear a mask. They had a hand washing station at front door with masks for those who didn't have one. They did not have any walk-in traffic. And I appreciated that. I felt completely protected in that store. He set up my new I-pads and they are great. The service at this store is first class especially from this young man. read more

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More info about Verizon

8804 N Highway 146
Baytown, TX 77523
Directions
(281) 738-5302
Call Now
Visit Website
https://victra.com

Hours

What time does Verizon open?

Verizon opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Verizon opens at 12:00 PM on Sunday.

What time does Verizon close?

Verizon closes at 8:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.Verizon closes at 6:00 PM on Sunday.

Mon-Sat 10:00 AM - 8:00 PMSun 12:00 PM - 6:00 PM

Payment methods

Does Verizon take credit cards?

Yes, Verizon takes credit cards.

Outdoor Amenities

Does Verizon have parking?

Yes, Verizon has parking options.

From the Business

Specialties

We don't just consider you a customer - we strive to treat you as our "guest" when you join us in any of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

History

Established in 1996.

Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, employs more than 6,600 people and serves guests in more than 1,000 locations across 49 states.

AT&T Store

3.0(2 reviews)

0.0 mi

Went in last month to have my wife get a new phone. Over and over again the clerk said the new…read morephone would be free after we paid the difference between the turn in value of her current phone and the new phone ($200). I get this month bill....$22 charge for installment 1 of 36 for the new phone. Apparently, the word free means nothing to ATT, so don't be fooled when they flat out lie about what you'll be charged.

Amazing store and the employees there are very helpful. I was having issues that no one could fix…read morebut they was able to figure it out.

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T-Mobile Authorized Retailer

3.5(2 reviews)

3.0 mi

Pretty bad customer service. Recommend going down the road 15 minutes to the other T-Mobile…read morelocation if you're looking to save time and money.

Best store ever they are so clean and sweet the manager, Jennifer is the best helped me lower my…read morebill and take advantage of amazing offers I didn't know I had. Rachel helped me with my screen protectors because if I had only tried to put them on myself I would have failed! All of these ladies seemed to really care about my problems and treat every customer like family! I used to go to the store on Garth road but they are so rude all they do is try to sell me things that doesn't fix my problems!!

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T-Mobile Authorized Retailer

3.3(3 reviews)

0.2 mi

all the guys on 146 was amazing they were understanding and kind husband and I were very impressedread more

Rafael is the guy to see. He knows what hes doing. Very great friendly service. Switching me over…read morefrom Verizion was a quick easy fix and he switched over all 4 of my lines. Want great service go see Rafael!!

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GameXchange

2.9(8 reviews)

5.8 mi

•$$

They have a mediocre selection compared to other game stores of the like, and also give the lowest…read more% of value for games in the entire Houston area. Sell your games anywhere else, and you probably won't find what you want there anyway.

Don't listen to the 5 star reviews because they are fake just to make a place look good. If a…read moreproduct doesn't work you CANNOT get a refund. Unlike at GameStop if it doesn't work you CAN get your money back. All this place does if a refund at their store via store credit. So not it's NOT a refund. It's completely bad business ethics and wrong. They over charge for games that shouldn't be that high. Take for example NCAA Football 14 for the PS3 and XBOX 360. At GameStop you'll pay $70 for it on PS3 and XBOX 360. While these guys sell it for $100. They're worse than the scalpers selling the PS5 for double and some triple the actual price. If you want a fair deal; go else where.

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MacBook, iPhone 8 +, Apple watch series 3 and Apple pen

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Drakengard 1,2 and 3

iPC Repair

4.6(232 reviews)

31.9 mi•West University

Component-level repair! I've got a server motherboard that I use for my home lab - one of those…read moreones that you can only get from Shenzhen here in the big 2026. In all of my zeal for installing RAM, I dragged a GPU across a transistor rendering the whole board unable to POST. I dropped it off, few hours later they got it back to me and now it works. It was pretty nasty but they managed to keep the original component and get it fixed. Worth the money to get someone who knows microsoldering to fix surface-mount components. Saved me literally thousands.

My laptop's battery stopped working so I brought it here. They charged me over $100 and the battery…read morewas terrible. It lasted like 30 minutes. After a few months of this, I discovered that I can send my laptop to the manufacturer for repair. They charged me like $60 and the battery was back to normal. So yea iPC fixed it but it was a shoddy/bad fix.

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After Repair

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Tasina F.

0

1

3 months ago

Nathan and Anthony 10/1000 (〃^ー^〃) (^_^)(〃^ー^〃)(^_^)(〃^ー^〃)(^_^)(〃^ー^〃)(^_^)(〃^ー^〃)(^_^)(〃^ー^〃)(^_^)(〃^ー^〃)(^_^)(〃^ー^〃)(^_^)

Angie F.

0

1

0

8 months ago

Lack on customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Verizon - mobilephones - Updated September 2026

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T-Mobile Authorized Retailer

3.5

(2 reviews)

Pretty bad customer service. Recommend going down the road 15 minutes to the other T-Mobile…read morelocation if you're looking to save time and money.

Best store ever they are so clean and sweet the manager, Jennifer is the best helped me lower my…read morebill and take advantage of amazing offers I didn't know I had. Rachel helped me with my screen protectors because if I had only tried to put them on myself I would have failed! All of these ladies seemed to really care about my problems and treat every customer like family! I used to go to the store on Garth road but they are so rude all they do is try to sell me things that doesn't fix my problems!!

Wireless & Gifts Center

3.0

(2 reviews)

•$

Repair was fast and my phone was returned in perfect condition. Recommend if you're looking for…read morequick repairs.

I went in there today and the guy who worked there was a real jerk. I tried to see if he knew…read moreanything about troubleshooting about my phone and its broken charger. He immediately said it was my phone after he didn't check it. After assuming the problem was my phone he rudely made me leave. He is unprofessional and very rude!! All he wanted to do was sell me things I didn't need or want!

Pinehurst Mail & Ship

4.3

(6 reviews)

Love this place, always get a much better experience here . The owner is extremely helpful and…read morepersonable as opposed to the robotic UPS or other shipping stores. She will work with you to be creative and ship your stuff the best way

their the best…read more true customer service. rather go here than the mean post office in baytown.

Vapor Sense

4.6

(11 reviews)

•$$

Aubry was of great assistance. Answered all my questions. Was very professional and helped out real…read morequick.

This store is awesome Nate and Steven are great they helped me with everything I needed I will…read moredefinitely be back!!!!!! They know the products well

HTX Vapors

3.1

(17 reviews)

•$$

I have just moved to this area and I have been having a hard time finding a juice I like. Today…read morewas my lucky day. He spent a lot of time helping me figure out something I would like. I brought my mod with the tank full of the juice I like and he smelled it and knew right away a juice that would be a close match. I'm very happy and I will be a returning customer. Thank you for being patient with me and my picky palate.

No returns or exchanges. Pro Tip: business is not about…read moresales. It's about the customer experience, which will produce revenue.

Krazy Ape Vapor

3.8

(10 reviews)

I want to say that I appreciate the variety of products that this store has! That being said, I'm…read morereally going to have to give the Manager a shoutout here because she's the reason I keep coming back! Her knowledge on the products is AMAZING and she has really helped me venture out and try new things! Currently a fan of these edibles!! I have attached a picture below! I love her personality and helpfulness, and I understand why she's a manager! Keep up the good work and I cannot wait to come back soon!

Disappointed. I went in yesterday for just the second or third time. I was looking to try a few new…read morethings, so I asked the guy there about 3 completely different items: shroom gummies, new delta 8 products & edibles. He couldn't answer a single question because "I personally haven't tried it." It's kinda hard to sell something when you can't give the customer any feedback whatsoever. I told him I had a high tolerance and he did finally recommend one vape (Tre House Liquid Diamonds) that "has been selling well and I guess people like" but it's no different than what I already have & use. I'll stick to Blazin Bad (which is also cheaper)

Supreme Vape & Cbd

5.0

(3 reviews)

The service was top, based on my experience. He helped me find what I was looking forread more

surprised this place has no reviews, it was super cute, clean, and the staff was very attentive.read more

Cig's For Less

4.0

(1 review)

This shop has a lot to choose from. The staff are very friendly and helpful. The prices are great…read moreon some stuff.

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Why does Yelp recommend reviews?

2 reviews that are not currently recommended

Verizon - mobilephones - Updated September 2026

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Verizon

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Recommended Reviews - Verizon

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AT&T Store

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2 Verizon reviews that are not currently recommended

Why does Yelp recommend reviews?

2 reviews that are not currently recommended

Verizon - mobilephones - Updated September 2026

Browse Nearby

People found Verizon by searching for…

Related Searches in Baytown, TX

Trending Searches in Baytown, TX

Related Cost Guides

Browse Brands

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People who viewed Verizon also viewed

T-Mobile Authorized Retailer

Wireless & Gifts Center

Pinehurst Mail & Ship

Vapor Sense

HTX Vapors

Krazy Ape Vapor

Supreme Vape & Cbd

Cig's For Less