Highly recommend this location. After I briefly left Verizon for Xfinity, and decided to return due…read moreto many technical issues, I worked with Casey at this location to get my account re-activated. There were a number of technical complexities in getting my phones working again, but Casey very patiently worked with me and the Verizon tech teams to get everything sorted out, then helped me find the best options for my account services.

First of all, they need to update their hours on here, and also the Verizon site. I'm not one of…read morethose jerks who show up just before close intentionally. But the hours were wrong. I came at 5:48, and they could easily have completed what I came for - I prepaid hotspot SIM card, within those 12 minutes. But he just gave me the thousand yard stare behind his desk, clearly giving zero Fs. If I could give zero stars, or infinite negative ones, I would. The sign says, "If you have found this store closed during scheduled business hours, please contact our home office for assistance. 1-888-271-3677." Dang right I called it.

AB seems like a wonderful help BUT The plans they offered - $60.00 for 2 months then down to $25…read moreafter that was a scam. We were told that the price of the phone was a good deal because of the iphone17 coming out the next day. Not! We were told NO CONTRACT but now have to pay $60 a month for about 9 months. Also this month they tried adding a $12.00 insurance. I called Boost and they gave me a Fraud Dept number 866-537-0900

AB was the most fantastic employee and the customer service was superb. I was in and out in record…read moretime. Totally blown away by his professionalism, his knowledge and his positive attitude. Would recommend this store 100X times over.

This was probably by far the worst experience I have ever had at a T Mobile. On September 21 at…read more4:30 I was working with one of the female agents regarding a few questions about my account and she was extremely unhelpful and rude. I ended purchasing a case for my iPhone 16 pro because I needed it. She threw away the case and told me I didnt need and proceeded to tell me that i could switch carriers if I I didn't like the way I was treated.

This store goes above and beyond for customer service. Christina is incredible. She helped me…read morelocate an item and I greatly appreciate her amazing attitude and willingness to go that extra mile to make my day! Thank you for making T Mobile great!

If I could give zero stars, I would. My experience at this uBreakiFix location was a complete…read moredisaster from start to finish. The staff member who "helped" me (pictured here) was rude, dismissive, and arrogant from the moment I walked in. He acted like answering basic questions about my repair was a burden, rolled his eyes when I asked for details, and clearly had no deep knowledge of hardware repair. Their diagnostics were inconsistent and suspicious. When I dropped off my device, they said there was no water damage. Later, after they failed to fix it, they suddenly claimed there was water damage -- contradicting their own report. This is a common scam tactic to avoid taking responsibility for failed repairs. To make matters worse, they use cheap, non-OEM parts that aren't fully compatible with your device. After their so-called "repair," my MacBook had issues it never had before like poor touch response on the trackpad and keyboard keys being loose. When I pointed this out, the employee blamed me instead of acknowledging the poor workmanship. This place fails in every way that matters -- no professionalism, no accountability, no quality parts, and no real expertise. If you value your time, money, and devices, go to a reputable repair shop or an authorized service center. uBreakiFix in Oak Lawn is the last place you should trust.

The employee was rude and made me not want to do business here. Not sure how the actual service is…read morebecause I didn't get that far.

Sorry for the late posting but this deemed necessary to share. This was one of the worst as well as…read morescary experiences of my life! This business recently opened mid-December, 2017. Usually, packages I order I have delivered to my job, however, on January 30, 2018, I ordered a 25-lb snow blower from Amazon.com that I scheduled to pick up at a UPS Access Point location due to the weight of it. When placing an order through a representative, she assured me that it would be delivered via UPS. This was an important item because we had a horrendous snow storm that was coming in a few days predicting 6 inches to a foot of snow. This was an awful time for me because I had just lost my Mom on 1/17/18 and needed to make sure her house was plowed. I got notification through Amazon that the item was ready so I went to this store to pick up. I didn't know what I'd be facing when doing this. I told the young man at the counter that I was here to pick up a package and gave him my ID. He told me that he didn't have a package for me. I showed him proof through my phone app that the package had been delivered there. He looked around and then told me "Oh, there is a package that came from the post office and I opened it, is this yours?" I looked inside and lo and behold, the parts to the snow blower were in there. It was then that the chaos started. He told me we don't normally accept post office packages and you should be glad that I accepted it. I informed him that Amazon told me it would be through UPS. He told me that since it was shipped to his store and it's not UPS that he is not obligated to turn it over to me. When I tried to answer, he threatened to keep my package and told me to let him think about what he plans on doing. I explained to him that my dear Mom had just passed away and to please not treat me in this way, let me have my package and I will just go. He kept looking at my ID, knowing that the package was directly addressed to me. I know he was enjoying threatening me and giving me a hard time. When I tried to show him the name on the invoice to prove that it was me, he interrupted that attempt and told me "Just take this package before I change my mind". It was then I was just about in tears. There was a line of people so I guess he was happy that he had an audience to show this harassment. There was an gentleman who also worked at the store, watching the incident who felt sorry for me. He saw me as a woman trying to struggle with this package and he came to my rescue and told me he would carry it to my car. That was the only bright light to this story. I thank God for him. I will never step foot in that store again - no human should ever be treated with that much harassment, disrespect and rudeness over a simple shipment error from a business that wasn't my fault. Sharing so that others are aware.

I had an emergency with my laptop that was slowing down productivity for my small business. Mobile…read more2 Global was able to help me right away. This small business is better than competitors who toss up your issue as a lost cause and encourage you to buy other equipment instead. The owner is ethical, professional and courteous. They also noticed my computer speed was slow and resolved this for me as a courtesy. Highly recommended.

This is a family owned business, they always treat my mother with respect and help her with her…read morecell phone any time she has a question. Also they don't make you wait long. Service is fast and reliable.

Over pricing on accessories! I needed an iPhone charger and that crap broke! I paid 20 for that…read morecrap.

Had an amazing customer experience today at CPR Cell Phone Repair in Orland thanks to Ray. He took…read morecare of my situation quickly, explained everything he was going to do, showed me what he did afterwards, and all with a smile on his face! I would highly recommend this company to anyone needing their devices repaired.

Steve who fixed my phone was excellent. I was in and out within an hour. I would recommend Steve…read morehighly.