I have been paying for 300mbs service since MediaCon forced me to upgrade from 100mbs a long time…read moreago. I have been complaing to them that internet service is not stable and that speed test shows speed is in the 20 to 50 mbs range. If there is anyone that is thinking about getting services from MediaCon DON'T TRUST THEM!

The worst internet service ever. Constant outages and service disruptions. If you work from home,…read morefind someone else.

Matt M came out to check my modem etc. Upgraded installed beautifully…read more Excellent service Debbie B

If I could give negative 10 stars I would. Socket is the absolute WORST utility provider I have had…read morein 50 years. I cancelled my service 2 days into a billing cycle and they charged me for the entire month. I returned 2 routers and they charged me for one that was "dirty". 5 months after a service call they billed me $200. with my monthly bill without notifying me. If you need internet service and SPECTRUM is available in your area, I would highly recommend SPECTRUM!

We are Sprint, now turned T-Mobile members. We went out in for our upgrades. It was super busy but…read morewe were greeted right away. We looked at options and a T-Mobile associate got to us. Very knowledgeable and helped us through the entire process. I know when you do a phone upgrade it can take some time, but the associates kept us informed the entire time. I'm very happy with our experience.

I was very unhappy with the sales and service at the store on West Broadway. They added services…read moreand costs not discussed, i.e., T-Mobile's $18/month protection plan. We were in the store for 3 1/2 hours one day and 3 1/2 hours one evening after that. They signed us up and were charging us for 5 lines instead of 4. The manager was extremely rude in that he and another employee were whispering about my account with their backs turned toward me... It was very "used car salesman-like". The manager was supposed to have given me a $50 credit 5 days ago and THAT still hasn't happened... From my experience, the employees in this store are not knowledgeable of their products or customer service. I would NOT recommend this store to my worst enemy! The people at the customer service phone number, however, were VERY helpful. If it hadn't been for them, I would have pulled my order and given the store NO stars. This store at 2101 West Broadway was terrible! I will;l be using another location, for sure... I hope I'm not disappointed.

the 3 guys who helped me get a new iPhone 17 today genuinely showed me the best customer service I…read morehave ever received! One guy even stayed to help during his lunch break :). They took one look at my phone screen and knew it was time for a new one... The first guy who helped was my age and stayed on the phone with my mom who was being slightly difficult to help her download the t life app so I could get a phone to make monthly payments:)

Lane was so helpful! We had a very frustrating time trying to switch from AT&T to T-Mobile, but…read moreLane did everything he could to help us, and kept us from losing our minds. The rest of the staff were friendly and knowleadgable. Would recommend coming here!

I called to ask about activation and was told I needed to pay $20. plus. When I again questioned…read morethis, the guy hung up the phone. RUDE.

From the owner: Switch today & enjoy America's largest 5G network.read more