This place has been a reliable source for celliesread more

I don't know if this is the same one that relocated to the Shop Rite plaza in East Haven, but let…read moreme tell you I was unhappy with T-Mobile walked in to this Verizon store and came out extremely happy and satisfied. I thank Dave the gentleman who attended me and their staff really cool guys. Switched over to #TeamVerizkn

I was looking to switch my service so that I can have more high speed internet. I use my phone all…read moreday long and I need high speed for music and watching YouTube. This service is the absolute best.

I called yesterday to get info on a replacement battery for a watch. I spoke to a man named Nick…read morewho was pleasant over the phone. I went in today excited to get this battery for my husband's watch and to see about fixing his other watch. These are expensive Movado timepieces. I was greeted by a nice blond lady and I advised of my conversation yesterday. She showed me who Nick was- who was with a customer so I waited. I noticed he didn't have his mask over his mouth and nose but it was under his chin. After he was done and I approached him I noticed he immediately put on his mask. I remarked about how he put it on for me and left it off for the previous customer. He stated that he needed air in what I perceived to be a arrogant manner. Not that I didn't want the mask on his face for his interaction with me but I just found it insulting at how quickly he put it on. I, myself had on a shield. I then preceded with my quest in getting a battery for the watch which the lady had taken and put behind the counter. He said he wasn't doing it now and it would take 3 days. 3 days for a battery? Really? He mentioned that he was a jewelry something and that he was booked with other items. If he was that busy perhaps he shouldn't have been talking with that previous customer so long. He mentioned that Times Square across from Michael's could replace the battery. Imagine sending business elsewhere because he was " too busy" I'm sure his boss wouldn't appreciate that. I told him the store he mentioned broke an expensive watch by putting an incorrect battery in it before according to a high end jeweler I brought it to before. He went on to give me his credentials. Normally I don't hold my tongue, but I do more now especially due to the climate we live in and the tensions were all feeling but I did ask him how long he's worked there. He told me 19 or 20 years. I responded by saying "I don't know how since you have the worst customer service skills I've seen". To the owners of Michael's Jewelers: It's apparent that you condone the behavior of this smug, arrogant and very rude person you have working for you since he's been there so long but with an economic climate that's before us, you may want to take him aside and advise him that all customer's requests pay his salary. Fortunately for me, I have other jewelers that I frequent such as Becker's in West Hartford and Gem Jewelers to name a few but I figured I'd pop in your store and support my local business. NEVER AGAIN. To the young lady that helped me prior to my awful interaction with the wonderful Nick, I say "Thank you for your professionalism and friendliness" Perhaps she could teach that to the wonderful Nick. Disgusted. Leigh

This is my favorite jewelry store! This is a family-owned and operated 5 generation…read moreConnecticut-based company with the highest standards and best-in-class philosophy. They have a large assortment from diamonds to genuine gemstones to watches. In addition this location has Pandora and Alex and Ani. The staff is very knowledgeable and friendly. You get a personal touch every time! They really have something for everyone to meet all budgets! This is a great place to shop for the holidays and for any special occasion! They even have a wish list!

After a few weeks I received a call from corporate headquarters regarding my past issue. They did…read moreagree to take back my GPS bracket and issue me a gift card for the full amount. I am satisfied with this outcome although it took a length of time that could have been avoided.

Nelson is a great guy. Very helpful over the phone and even more so in person. I needed to recycle…read moresome old paint and he made it very easy for me, even helped carry it in the store. Customer service is a dying feature in businesses today, but not here.

I had an excellent experience here today. I was in a hurry and called ahead to see if they would…read moremix my colors in advance. The sales associate Chris happily obliged and didn't even ask for my credit card number. When I arrived at the store, Chris had my paint ready and carried it to the car for me. I will be going here from now on for my paint needs. Also, the store was clean and well-organized.

Stephen and his team took care of my son and me with friendliness, elegance and first-rate…read moreclothing/products. Every time we visit the store we are treated like valued guests. I am 62 years old and it is the very first time in my life that I can honestly say that I truly enjoyed a shopping experience.

They are awesome. Helped support a local business, had experts on hand to tackle small and large…read morescale projects. A trust worthy company that has a great staff willing to help you out when you need them.

Do not even bother bringing your computer or laptop into the Cromwell AOS location for repair. The…read morefront desk lady (who reeks of cigarettes) will do all she can to NOT help you. She actually suggested that I go to Staples or Best Buy instead almost immediately. All I requested is that before she took my laptop that I can speak with a technician. She complained about not being able to schedule me nor give me an estimate of when it would be looked at. I run a local business right up the street, and expressed that it was an emergency. You would think local businesses would help each other out. Not the case... I guess I'm off to give my money to the big corporate service companies (Staples) instead of supporting my local Cromwell business. Nice Work AOS.

This Place is fucking awesome you can get a used PlayStation with a new Sony controller and all the…read moreaccessories please if I was you and your looking for a good PlayStation 4 this is your place.

I love this Gamestop, awesome customer service, has soo many cool collectables..NEVER had an issue…read morewith this store!