The guys are very knowledgeable and helpful. I would definitely recommend them to anyoneread more

Went in to get our daughter's phone fixed. Quick and efficient service. Highly recommend them.read more

Fairfix has moved to Trumbull Mall. i had previously had good experiences when they were at…read moreFairfield location. DO NOT GO!!! I had a minor problem with my iPhone and it came back ruined. The young guy who worked on it took zero responsibility in spite of it barely working now and I'm headed to Apple's Genius Bar (and a big bill) to get it back to the way it was- hopefully!!! HORRIBLE

My laptop has suffered some sort trauma and now the screen will periodically freeze then gradually…read morebecome completely white. If I play with the screen a bit, flip it back and forth between open and closed a few times, then it will work ok.. for a while. I stopped in here for an estimate. The guy said he had never seen anything like this, that he would have to open it us and take a look. I asked if there was a diagnostic fee, and he replied with "yes... $60"... !! I don't know about you, but I don't feel like subsidizing the education of someone else's technician... that's not what I pay for. I pay for expertise and service. If the expertise is missing, don't expect me to pay for your learning time. That's my .02...

If you want to keep your operable do not go to this place. I went in there for a Crack screen paid…read more$300. My battery stopped charging after leaving this store, mind nothing was wrong with my battery before going there to get my device repaired. I came back the next day to have them repaired my battery. I paid them $75 more. Now on day 3 and my phone cannot charge. This place scammed me out almost $400. I had to order a replacement phone costing me over $1500

please go elsewhere they have no idea about what they are doing they admitted that they didn't know…read morewhat was wrong and tried things to destroy my expensive phone and they don't take responsibility on it. The guy who fixed my phone to destroy it only told me you don't know how to fix it and what is wrong with it but you expect me to know it and I told him I am not the phone repair person I am not supposed to know, you do. Insane. Do yourself a favor and stay away from this place. Very disrespectful And unprofessional. When I said I can't afford a phone like this again what am I supposed to do he tried to sell me second hand phones. I think that is why they kill your phone to sell you another.

A family member brought in my old phone over the weekend to have one of the camera lenses repaired…read morein order for me to trade in my phone. Usually I bring my phone to Mobile Rescue down the road, but this is my new place! The price was reasonable (cheaper than MR) and done timely (an hour or so). Very happy with the results, price, and service!

These guys did an amazing job. Contacted them via Yelp last night and the owner himself answered…read moreback and gave me a price within ten minutes. The turn around time was quick for my son's iPad repair of the screen and pricing was reasonable. The staff was super helpful and kind. Will go back if I need to - sadly hoping no more electronics get broken in our home! They also offer a one year warranty for their work. They take credit card and parking is ample

Izzy and Chase were great with changing over from Verizon. Would highly recommend Izzy's team…read moregreat knowledge of the process and able to manage issues as they came up. Thank you so much!

I went there looking to add an extra line for one of my business phones. When I walked in, none of…read morethe staff even acknowledged that I was there. I sat there for 10 minutes. Then I spoke to someone I assumed was an employee. He turned out to be the manager. He was extremely rude. Never going back.

I would rate this one star but the rep Dennis is friendly and efficient. I thought they were down…read morethe block per Waze app, I had to use Maps to find this location. The photos already posted do not reflect the actual appearance, it is way smaller. During my phone purchase, I asked for the mall but apparently you can only ship to freestanding stores. I had to wait an unnecessary long time for the customers to finish before me with their very long transactions, it would have been even longer but Dennis was kind enough to multitask. I thought Verizon's wait time was horrible before, now it's excruciating with only 2 staff members. I was told by the phone rep I could trade in the phone here, that is not true. Tip: ship trade ins to Kings Highway instead if you want a one stop shop.

Top-notch customer service. The manager Dennis spent a lot of time helping me get exactly what I…read moreneeded. Patient, efficient, helpful.

My husband went into get a quote on how much it would take to clean his phone. We had got some…read moreridiculous quotes like over $200 at other places and was advised to get a new phone . He solved the problem so quickly and efficiently. Saved us the hassle of buying a new phone. They are under a new name "cell pro" definitely will be going back in the future.

i have been here few days back for my screen replacement and everything went well but at the…read morepayment the guy name called satiaa demanding me to pay cash instead of card with $10 discount and he didn't even given me the receipt its againt the law when i asked the receipt he mentioned out of paper.Its almost $239 into his pockets, The business lead should take care of this kind of persons its not first time we experienced even at the mall entrance with the small kiosk called i care which is associated with this mobile rescue the same guy done this illegal activity asking my cousin to pay with cash out of the cameras and its almost $320 for samsung screen he paid through the zelle app and he didn't even given the receipt and the display was also not fixed well at the edge Thank you

They are very good at their work and repairs are done quickly. Great store. I have always felt…read moretheir work was excellent and never had an issue with the computer repairs they have done. And they are very fairly priced.

As you can see from all the previous reviews this place is truly fantastic has the best customer…read moreservices around. The women who own and run the shop are great with all levels of tech knowledge. I would even send my dad to them for computer help (he still has an AOL account) They have fixed two broken phones for me and I use their phone shields (tempered glass) for all my devices. They guarantee them. I highly recommend visiting them before bringing your device to Apple it Verizon.

These guys is quick and trustworthy. Jaq really good guy. Thanks for repairing me old laptop.read more

After Apple Store's self proclaimed "Genius" Bar folks lied to me about my iPhone being…read moreunrepairable and needed to be replaced, Mobile Rescue in Norwalk just fixed it for $125 saving my $800-900. Gabe was the gentleman at Mobile Rescue in Norwalk (on route 7 near Wilton boarder) who fixed it and did an outstanding job. He also fixed a camera lens for free. GREAT to have Mobile Rescue in the area, and SHAME on Apple Store for outright lying I know Apple wants to sell phones but not all of us have $1k spare change sitting around.

This review is based on my short experience at the store just now. While I will agree that it looks…read moreclean and in order, I left frustrated at the lack of customer service. I walked in with full intention of buying a tv. Now if only there were associates around to help. I went to the tv section, browsed, gave it a couple of minutes, went in what was labeled as an office, but no one was around. I assumed maybe people were busy, so I gave it more time. One more customer came by doing the same thing, then another. We all stood there waiting for someone to come by. I started to see associates walking by or through a section of doors. I tried to politely raise my hand for attention. They looked and walked away. I walked up further to find people chatting about not anything work related. One looked up at me as then went back to their conversation. I walked back to the tv section again, waiting even longer for someone to see that I was just waiting. Several people were in the back talking, seeing 3 people in the same area and did nothing. I'm just surprised that in an area and store that rely on customers, why wouldn't it be custom to have people in each section of the store available to help? Furthermore, why isn't it more monitored that no one is really doing much of anything productive? I left, wallet untouched and off to another store that would at least care enough to ask what I'm looking for.

The customer services I received was fine but I didn't end up what I wanted. I wanted my speakers…read morein my car replaced & I sat down with someone for over an hour and we got everything in order with what I was looking for. Then a pair of the speakers I had ordered was canceled so I came in person to replace it in the order. Fine & we set a geek squad appointment for 3 weeks later. Come the day of the appointment, I call to confirm. First off, the person I spoke to said I had a pair of high grade speakers and then a pair of low quality speakers. ( great just what I'm looking for out of buying something brand new lol ) whatever then he said actually I was only scheduled for the speakers installation and not the subwoofer that was in the transaction from the start. So all these weeks passing by and the subwoofer wasn't listed in the installation. I ask what my options are & I had to reschedule my entire appointment for another 2 weeks later. I just ended up cancelling the purchase in its entirety. Wasting too much of my time for me to be paying almost 2k