I went to the Dixon, IL store w/ a billing problem and the service rep, Dillion, and this manager,…read moreVinny, did everything in their power to fix a very confusing situation. Excellent service with very competent people.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

i was at the Dixon ,ILL store today. I did not want to get another phone again but was told my…read more3G was not going to work with the new 5G. Nate Ramirez worked with me to get the best phone for me and what I wanted. He was so patient because at 1 point he had 2 older women asking him questions. He was so professional and understanding. US Cellular is very blessed to have a young man of that calliber working for them. He helped get sales that US Cellular was going to lose. The older generation hasn't all died yet so they better get more Nates to help them keep their business.

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

Searched Verizon & this came up... not sure why but here we are ‍…read more Hopefully this gets updated. :-/

First, I'd like to say that the information on this page is currently inaccurate. The owner of…read moreDixonPhoneDr is no longer Kenneth Hibbard. The name got bought by a man named Jake Adams, who is the current business owner. I originally had this place as a 2 star review, but after dealing with the current owner, Jake Adams, after I made my review, I marked it down to 1. He took my review off facebook and blocked me from it, so the only place I can remark on his outstandingly horrible customer service and professionalism is here on Yelp! I even left a 1 star review on another account, and he got it removed because "we had never had business together". He does this maintain a good appearance. In a nutshell, Jake Adams is very incompetent as a business owner & incredibly rude. He failed to fix my phone, and in the end, I had to order an all new one although he claims my phone was in perfect working order after he fixed my screen. Yes, he fixed my screen, but badly. It was flaking and coming off. I could fit my nail under it, and he completely ruined my camera lens where all my photos were foggy or had black specks of debris over them. His work is subpar for the prices he has and the time it takes to fix them. After the bad review, he also texted my mother, for some reason thinking her number was mine. I used her phone once to contact him and tell him I was going to pick up my phone. So after I had blocked him on facebook, he started to text her, and she kept saying she didnt know who he was, and he kept insisting she knew who he was and that he had a list and "she was on it". Who does that? Here are screenshots detailing my experience with the DIxonPhoneDr. It includes my original review and private messages he sent me after I reviewed his business, plus photos of his work on my phone. There are also screenshots of other people who have complained about him on facebook in a sub folder within my drive. https://drive.google.com/drive/folders/0B8GZ4Xk4HXCKUmZxVWNXTm05SlU?usp=sharing

Similar experience as Cynna B. If I could give 0 stars I would! Jake the fake should be his name…read more He replaced an IPhone 7 screen with a cheap one he later admitted he got off amazon, when it was picked up it wouldn't hold a charge. He then stated he would replace the battery and charged more. After weeks off having the phone it was obvious he wasn't going to fix it. I took it to a PROFESSIONAL and was told the cheap screen he replaced it with was causing the battery not to charge. When it was actually replaced correctly with the proper equipment found out he damaged the front camera. Ended up paying way more to fix the initial problem plus the ones he caused. He refused to refund!!!!

Brought my desktop there to check if it needed a new power supply and they checked for free and…read morerepaired it to my satisfaction.

From the owner: Computer, Mobile phone, TV & Electronic Repair, FedEx, Western Union, Title and Registration…read moreavailable at The Kings Of Connections LLC

I've been ran through every department and every person they can possibly push me to. I have been…read moredealing with a customer service issue for 3 months and still do not have it resolved. Many people within their team have agreed that I should be compensated for their mistake but no one can seem to make that happen. I wouldn't waste your time or your money with this company. It's sad that to some, it's the only option. Whatever happened to the customer being important?

From the owner: CenturyLink offers a complete suite of broadband communication and entertainment services for…read morebusiness and residential customers. Residential services include reliable local and long distance home phone service, high-speed Internet including Wi-Fi, and satellite TV from DIRECTV - all on one monthly bill. For businesses, CenturyLink has a comprehensive range of flexible and integrated telecom and data communication services designed to help home offices, small businesses, medium sized businesses and enterprise business clients be more productive and communicate with their customers. Telecom solutions include local phone service and equipment, data services, long distance phone plans, Business-Class High-Speed Internet (DSL), mobile phone plans, satellite TV from DIRECTV, high capacity data network services, voice and data communication equipment and Managed Network Services (MNS). CenturyLink, the result of the merger of CenturyTel and EMBARQ, brings together two outstanding companies to create an industry-leading communications and entertainment organization. We operate in 33 states, with more than seven million access lines and more than two million broadband customers. CenturyLink believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home.

Very poor customer service. I was a big fan of radioshacks until I visited this one. The associate…read morewas rude and found it appropriate to eat food while he answered my questions. Also seemed to have poor product knowledge about the products that were displayed. I wouldn't recommend it to my peers.

These folks were great! Super friendly. Very knowledgeable and made our visit very enjoyable…read more Make sure you talk to Ashley Meiners, Dylan Devries or Kristi Cobo. They were all great! Great job.