Service of air conditioning performed the next day from our call. Technician was very…read moreknowledgeable and honest and fixed what was needed.

Two service calls and received excellent service both times…read more My most recent service call was yesterday, February 18. As you know, temperatures were close to zero. Around 4:00 I determined our Amana furnace must not be working. Placed a call to Farley's at 4:12. Service man came out, diagnosed the problem and had to return to the shop to get the part. By 5:30 the furnace was fixed and working properly. Office personnel and service man were very helpful and courteous. I'm sure the service call will be costly, however, a small price to pay at the end of the day with subzero temperatures. Any service call would be expensive. The other service call to Farley's was around 1/23/25 regarding my Maytag washer. Because we like to shop local, we purchased the washer & dryer from our local dealer Knie Appliance, you know the one that always asks you prior to service, "did you buy the appliance here"? Very annoying. You either service or you don't. I told them the code and the issue I was encountering. Because Knie had already replaced a part in October, I felt it may be the same issue. (This call to Knie was around 1/21/25.) Knie told me they would not be able to schedule a service call until the following week. (What?) I was leaving on vacation that weekend for two weeks and could not leave family members here without a washer. I called Farley Appliance and they sent a service guy out. He actually tested the bad part and removed it from the washer but did not have a part with him, and had returned to the shop to check stock. Before Farley's were able to get back with me, my husband called Knie himself and they ultimately came out same day, tested the part that Farley's removed and confirmed it was bad, and fixed the washer. I'm not sure what my husband said but I could tell that the service man that came, who also had come in October and was very pleasant, was not happy this go around. I had to call Farley's back and say it has been fixed by their competitor. Mind you, the office staff who took the call was very understanding and again, courteous. Farley's is actually located about 12 miles away, and although I told them it was okay for them to bill me for the trip and work they had already done, they never sent me a bill. This whole situation was uncomfortable for me at best but Farley's made it less uncomfortable and it is appreciated. This is service as I remember it should be. We already had some dealings with Farley's in the past as we had replaced the microwave that was purchased with the house. At some point in the future, I will be buying a new refrigerator and I will be making the purchase at Farley's. I anticipate we will also be investing in a new furnace and A/C, and plan to shop at Farley's as well. We now have to consider the service aspect in all purchases because, unfortunately, material things no longer last for any extended period of time. Farley's provides great service; we have had nothing but a positive experience with them.

I have ben purchasing the wax melts and they are above and beyond the best I have ever used! I…read moreswitched from the mass produced major brand and will not go back. Candle-licious is top notch! The price is fantastic and the quality even better! I used to burn the candles as well, they are outstanding, but we have large dog with a large tail so the melts work better for us. The hubby even has even mentioned how wonderful they smell! Keep up the great work!

I've been purchasing candles from Candle-licious for almost three years. Their product selection…read moreand quality is top drawer, and the pricing is EXCELLENT. The candles last longer than most, and the scents are lovely. The bonus is the outstanding customer service. I like to stock up to make sure I always have their scents on hand!

Great company! Honest. Efficient. Quality Work. Replaced a large double sink cement laundry tub for…read moreme and made short work of it. Highly recommend!

Dave Mapes was recommended to me and from start to finish I felt confident in his and his…read moreassistant's work. I needed a new kitchen sink faucet. He not only had one in his truck but quoted me the cost of it and their work and it was quickly and efficiently installed. I am happy with his work and would use his services again.

Great! 5 Stars+. very professional expert service. Lance and company exceeded our expectations…read more Fixed our problem by thinking outside the box. very happy with the outcome. Highly recommend Lances Plumbing!

Janaury 2023: Our sink was clogging - Lance came out and charged us $500 and our sink is still…read moreclogged - he tried to fix it AGAIN but now not only is it still clogged, it makes a gurlging noise SO HE OFFICALLY MADE IT WORSE. Dont let Lance come into your house - he is refusing a refund or to continue to work on it and said he will find a resolution for us- March 2023: he is now ignoring my phone calls and won't call me back like his wife Melissa promised me - save the headache and call a different company

I've been here a few times over the years. If you're looking for knowledge about growing, you…read morewon't get that help here. Not only was I told once myself, but I've observed it told to others as well in the same short, irritated manner, "We're sellers, not growers!" I know, crazy expectation... That a "garden center" might know something about the plants sold there. If you do just sell, that's fine. But, there has to be a more polite way to tell people other than implying they're twits for asking about the products you sell. In my humble opinion, there are nicer, more helpful places in Dixon to spend your money.

I have always had amazing service over the last 20 plus years of shopping here. The employees have…read morebeen nothing but helpful. I would not buy my plants or landscaping products anywhere else. These people know their stuff not only in plants and trees but also retaining wall products as well.

50/10!!!! Made an appointment to discuss my vision for my wedding bouquet/grooms boutonnière here…read morefor our wedding and had an amazing experience!! The owners are exceptionally friendly and personable! The place is very cute and bright. Left with some plants and a plan for my wedding flowers! Would recommend to anyone for flower needs and/or indoor - some outdoor plants!!

extremely overpriced. poor quality. rude service. absolutely horrible experience. Employees were…read moreextremely rude in person and over the phone.

Love these guys! Wendy and Michael Rock!read more