Called ahead about a router and WiFi to make sure they had them and I was informed they did. I went…read moreto the store and the workers were very quick to help the many customers inside the store. The workers made the experience very quick and easy!

My mom is 74. She went into this store to see if they could help her with charging issues on her…read moreiPhone. They took her phone and left her unable to have any communication (friends, family, 911). This is absolute negligence on their part. It has been 3 weeks and 16 hours of sitting on the phone with T-mobile. This store has made such a mess that we are happily switching to another carrier.

I brought my phone in for a screen repair which I was told they could do.. I payed the 260 dollars…read morefor the part and labor then waited for the part to come in, the part finally came in and to their credit they did get the screen replaced but not without causing other issues with the phone. after having the phone back in my possession over a weekend these issues came to light so i called them to let them know. I was told to bring the phone in so they could take a look and fix the issues fast forward two weeks and I get a call that my phone is unfix able it was returned to me in a completely inoperable state a paperweight if you will. I was told that a refund was the best they could do and that they would never touch this kind of phone again as if that was supposed to help me. i am now out a 1000 dollar phone and stuck trying to find a cheap replacement.

From the owner: Connectionz is a locally owned and operated business in Duluth, MN specializing in cell phone…read morerepair. Connectionz has expert technicians on staff to fix your iPhones, smartphones, iPads, tablets and more! Connectionz also has a large variety of refurbished cell phones for sale, as well as the largest selection of cell phone accessories in Northern Minnesota.

Went in to have an iPhone screen reattached after dropping it. Fast, expert service at a very…read morereasonable price!

Tech Medics did a great job. I lost my facebook on line. It took 3 hours for him to get me back on…read moreline, he didn't stop working on it until he got me back on line. Awesome job.

Chris is an employee at the Superior, WI, location. On two occasions he proved himself to be an…read moreexcellent representative of your business--knowledgeable in all aspects, willing and able to find solutions to difficult problems, and untiringly friendly! He patiently replaced all the information and photos from my defunct cell phone into my new one. This might have been a normal chore were it not complicated by my travel between business locations 200 miles apart, my inability to remember passwords, and the total inaccessibility of data from my old phone. I am extremely impressed--and offer highest praise--to the man and to the company that keeps him in public service. Helmi Harrington, Ph.D.

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

Trying to pay my bill... First of all they won't take my card online, I must drive 45 miles…read moreliterally to pay my bill.. I walk into Metro PCS in Duluth Minnesota, four people working behind the counter not one of them greeted me for 20 minutes. Nobody said a word to me and just let me walk around and look stupid.. the manager was on the phone and grabbed her mop bucket and ALMOST ran me out of her way . I left very very angry. 4 people, 1 customer??

I recently switched phones from a contract to no contract and it feels amazing…read more I did this right before I went on vacation so I ended up putting my new phone through the ultimate test. Went through seven city's and took about four planes in a week. I even was able to use my phone at every airport I stopped in. In every city the coverage was crystal clear and I could even use my cell phone as a wifi hotspot. I remember signing up for metro when I they first came out and the coverage wasn't as great then. I really have to admit now that they have really stepped it up in terms of coverage. You can even get the iPhone 7 plus. The staff is super friendly. They give you a rebate for your first phone that you buy there. There are also no taxes and unexpected overages when you go to pay your bill. You are eligible for an upgrade every 90 days and that is awesome. I'll be back in a few months to get the iPhone 8 when it comes out. I'll probably never go to any other network after using metro.

Spouse had a Samsung Flip Z 4 with a broken screen. Mark fixed it to new in a couple of hours and…read morebecause I had about two weeks left on my warranty, no charge. Mark is very knowledgeable, courteous and professional. I highly recommend.

From the owner: At uBreakiFix by Asurion located in Duluth, MN we specialize in electronics repair including: cell…read morephone repair, screen repair, game consoles, tablets, and computers. Whether you need an Apple iPhone Repair, Samsung Galaxy Repair, Google Pixel Repair, iPad Repair, or Computer Repair, we can help. All of our repairs take place in-store and can usually be completed in about an hour. By choosing uBreakiFix by Asurion in Duluth, customers are guaranteed that their device will receive a high-quality repair and fast service, for a lower price than anywhere else.

There's a reason this store is rated so low so please be warned before you get an ATT plan…read more They constantly overcharge and misrepresent deals. But the worst part is trying to leave. You can't unlock your phone in person. Not at all. It should be criminal. After two months of trying to unlock the phone IT'S STILL LOCKED! After 4 hours on the phone. Still locked. Came into this location and waited 2 hours for service. Two people helping customers. And then one of them just leaves. Down to one employee. Disgraceful. Do not get ATT

I do not recommend joining this phone provider. They are not up front and honest about their…read more"policy". I removed someone from my line and the day of/after I added my partner. Since he had a different provider he was not able to just transfer over. To get him on we HAD to do a trade in. During this trade-in they gave the value of $1,000 and assured that everything would be fine even with taking someone else off. Fast forward three months, the credit that was for his trade in was voided. at&t did not disclose that removing a separate line would void the trade in. they do not offer their promotions as they should and they mislead customers to believing it'll all just workout. even returning to a location they were confused as to why this happened and stood by it was in error but the department that deals with claims denied the request to bring the credit back. at&t was not helpful in finding a remedy. they took a phone to be refurnished and is not providing the credits of trade in. i was a loyal customer that brought other parties to this establishment. i am appalled by the misrepresentation of promotions this company has. i asked for the phone back since they were going back on the trade, they can't. asked for the lump sum of what is left of the value, nope. even for the credit to come back because information was not provided. nothing. i do not recommend a company that fails to disclose information just to make a sale. i work in customer service, you do what you can to make the customer happy and keep that loyalty. that doesn't matter here.