I popped into this store to get information on possibly upgrading my phone. The service I received…read morefrom Nard was amazing. He was very informative, accommodating, and personable. He searched out the best deal and provided significant saving on my account. If the process wasn't so time consuming, I would've possibly upgraded my other phone or watch. I highly recommend this location.

Possibly the worst customer service in the world if it was not for the other store down the street!…read more Manager is late to work, so with no manager on duty, they can not problem solve how to enter my coupon code. Came in yesterday to do this same thing and they made me come back today, so I guess I will just buy it on Amazon.

I was extremely pleased with the service I received from Jasmine at the Kedron store in Peachtree…read moreCity Georgia. She was very knowledgeable of the cellphones, plans, and helpful when I was selecting the phone to meet my personal needs. Due to her professionalism and knowledge I brought my mother and husband back to the store for them to purchase phones as well. Thanks Jasmine job well done!

If you want to waste time, go to this store. I have been a few times and it never surprises me…read morethat the people working in here, do not care about there jobs and show any type of professionalism. I rather drive to Fayetteville, where I know, the problem I am having will be rectified.

Me and my mom, wanted to upgrade our phones. So we order them online for pick up. And when they…read morecalled us to us it's ready. I'd drove over there to pick it up, they called the fraud department on me and i left with no phone. mind u i had id and i was an authorized user on our account.

Shout out to the Fairburn team! Each time I've been in the store no matter who was working Jordan,…read moreSidreaka or Cam have always done an exceptional job helping us whether upgrading the phone, customer service problems and technical issues. Great teamwork and the only AT&T branch we go to, we'll go to the branch before ever calling customer service! That's how good they are!

I would give ZERO stars if I could. Horrible customer service. 2 people working and 5 customers in…read morethe store took HOURS. The employees seem like they hate their life and job. No acknowledgement when you walk in and won't give an estimate of how long you will wait. I asked how long and the response was "there's no telling". I ended up leaving after 40 minutes because no one helped me. Save yourself the time and effort by going to a different location. This is by far the worst customer service I've received. The one female employee was also extremely rude.

Went into the Peachtree City Store to purchase phones for my entire family. I wanted to see what…read morewas available. Spoke with Todd until Todd went off on a wild tangent saying I was passive aggressive cause I did not know what a ROFU was? "Learned from the other employee that it is slang for Wifi" I suffer from a TBI myself. After Todd's first tangent another employee came to me to try and defuse the situation and Todd came out from the back yelling and making threat's. Leave Todd at this store and this store will not last long at all in our area going after people with handicap's was out of line. This took place 2/13/23 around 6PM. Just WOW I am sure I am not the first!

Service: Efficient and thorough Selection: Vast…read more Value: Good Great store and staff! Super clean and peaceful environment. I went in on a Tuesday morning and they had at least 5 representatives ready to help me and the others there. There was no wait. Terrick was instantly ready to help me. He carefully and meticulously worked to help me switch my home internet and mobile from another provider. He was very thorough and didn't rush, yet very efficient. You can enjoy the nice music they play in the background as they serve you. This store shares the plaza with Chipotle and plenty of other casual dining restaurants for you to nourish yourself after your visit.

Full service store with plenty of staff and all products. Make appointment or walk in but recommend…read morean appointment if going during peak days and hours. Service was fast in troubleshooting my phone issue. Explained what was being done and next steps should it reoccur. Free service with phone plan. Location of store is in a busy area.

Morrow location. GREAT Service! CJ assisted me. Returned a DVR. He was able to offer a promotion…read more My bill is lower. I was also able to get another line. Internet was also added to my IPAD and a new number. I returned 2 days later to add Peacock and was assisted by Bud. Another positive experience. Both were professional, thorough, and patient. We're fortunate to have this XFinity service in our local community. The employees were great in my experience! Customers and subscribers may need a little patience as this can be a very busy and popular location. The value for what I pay is definitely worth it!

Have you ever hated someone so much for being fake polite you wanna call them out and give em a…read moregood smack? Here is your place! Blatantly rude customer service, so rude you ACTUALLY contemplated leaving the phone plan completely. No help whatsoever. If I could give a negative review score, I would.

We have lost hope of good service at any AT&T store in GA over the years. So we always seek…read moreassistance when we travel to Florida. Today, we decided to come into this store with little faith but we had some questions we needed help with. As soon as we walked in, we were immediately greeted very warmly by the employees. Karissa attended to us, taking her time to make sure we have our questions answered and she found all the best options for us. She made that an extremely pleasant visit. We would definitely return to this location. Thank you!

Worst experience ever. Do not shop here. I tried to buy a new iPhone 17 and was told they didn't…read morehave any in stock and there were none to be found in the area. I went to the next exit and bought my phone the very same day.

Service is horrible. All employees want is to start selling services and upsell services, if you…read moreactually have an issue with their services or need any assistance, you are directed towards using the online portal. Completely useless maintaining a standalone store at this point may as well shut down and run their services completely online

I just drove 30 minutes away to this location before 8 PM to pay a cell phone bill in cash there…read moreare four people inside the store three gentlemen one young lady, but they informed me that they had already closed the register for the evening. I'm not sure why you would stop taking cash payments 15 minutes prior to closing. My bill is $600. That's $600 the storage is lost in revenue not to mention. I will never come here again. I wouldn't recommend this store to my worst enemy on the bright side. They do have good choice in music when I came in they were blasting NBA YoungBoy.