If I could give this location 0 stars I would. Even though it's the most convenient location for me…read moreI will not be stepping foot in here. So I had called prior and made a 12:30 appointment to trade in my phone. As soon as I stepped inside the place had a funny unpleasant smell to it. Additionally, the store just looked empty, soulless, and depressing. I walk in and no one acknowledges me for a good couple minutes and the person who I made the appointment with Randy wasn't even there. I was told he went to pick up lunch. I was like ok, how long can that really take. I end up waiting 25 minutes... no Randy. In the mean time I hear the other associates say the system is down. I get fed up waiting and go to another associate to see if he can help me. Mind you he did not come up to me and see if I needed help while waiting. He tries to help and can't do anything due to the system being down. While this is happening Randy walks in, 30min late. Pays no heed to me because he forgot the appointment, which was made the same day... Randy did not even care, he did not come up and apologize or anything. It's like he spit on my patronage... I proceeded to walk out and say I will never be returning to this location when the other associate asks if he should call me when the system is up. TLDR some of the worst customer service at a store period.

Yahoo and jay really helped me resolve my issues great customer service I'm highly recommended to…read morecome to this Verizon store trust is here

Great Customer Service. They installed a new phone and access control system for my company…read more Service was lightning fast. I'm extremely happy with my new products!

I always have such a great experience with Novacom! They always provide service exactly as…read moreexplained. Also, their back office support staff is second to none! Do yourself a favor and give these guys a shot. I promise you will not regret it!

This one's for MOM! She has been begging me to review these guys so, here it goes…read more.. She says : Jaime & Brian are excellent reps at this location. Extremely helpful and very knowledgeable with packages and use of phones. A+! You taught her how to text...thanks guys ;P

The staff is great here!!! Always helpful, diligent and patient reguardless of how many questions…read moreI have about different plans or phones. I have sent many family members there and they have never been disappointed A++++ I highly recommend!

I cannot imagine better service: incredible patience, kindness and competence in performing a…read morecomplicated iphone transfer. I recommend them without reservation. Ken Cassie Brielle, NJ

What a gem of a place! Everything you could possibly need plus great customer service. I just…read moreneeded a replacement protective screen for my phone. A task I have avoided for months due to pervious experiences at Verizons stand alone shops. This was replaced and rung up in minutes plus a guarantee that should it break they will replace it for 50% off. A deal never offered to me before at a stand alone store. This is where I will go to from now on.

The customer service is outstanding, the technician are always on time and are very knowledgeable…read moreand professional. I highly recommend them for any security need you have. Mary

Let me start by saying i never do reviews. You have to really trust the person touching your…read morecomputer! Ronnie is as reliable as they come he sat for 2 hours ordering my computer and came back to install everything. I am blown away by his professionalism! If you don't hire him you're really missing out

If you need any tech devices for your home, this is the place to go! Great customer service and…read moreprompt resolution to any issues you have with home theater setup, speaker wiring, security systems, and anything else you would need for IT/technology setup and repairs.

Had a problem with my lap-top, and Kevin took care of it. Reasonable, professional. I'll be back…read moreshould other problems arise.

I had just come from a lengthy orthopedic rehab stay and found my friend has disconnected all the…read morecables (front and rear) from my desktop, printer, monitor, speakers and webcam. I am still in a wheelchair and I would have taken days to figure it out. I called Rob and Pete, and Kevin told me he thought he could come over that afternoon to set up my computer properly. He arrived on time, and he could not had been nicer. He set up computer in record time, and now everything works! Kevin was a real lifesaver and he was a pleasure to deal with. I'm so glad I know of a great nearby computer repair business! I recommend them without reservation. Oh, and their fee was completely reasonable as well. I'm a happy camper.