Service is terrible. Turnover is huge It's a revolving door…read more Trying to fix THEIR problems Became my problem I don't need to spend my (golden years) in a internet store I loved Comcast, I don't love Xfinity Again big business destroyed service that We have every right to expect

I had the privilege of working with the manager Ms Ramiya. She had to juggle quite a few things…read moreincluding working with me to get my new phone started. Through it all she handled herself gracefully. She even encountered a very rude customer at the same time making me feel like she was still here with me. Having been a Manager myself I can tell you firsthand it's not easy. You need patience and if you want to be a good Manager you have to display kindness to your customers and staff. For what I can see (and I was there for 3hrs, not because of them but because I had an old phone that hasn't been backed up since I got it) Ms Ramiya had both.

I needed help with my new phone as I didn't understand a few things. I am 88 years old & not very…read moregood with modern things. BRENDAN works at the MacDade store. He was TERRIFIC! Patiently explained things to me & showed me how to retrieve info, etc. IF you ever need help or answers to questions go to see Brendan. He is a great assest to the Boost Co.Thank you, Brendan!! I give Brendan, and Boost a 10 star rating. I love Boost products & prices. Thank you!

From the owner: Welcome to Boost Mobile, conveniently located at 2229 MacDade Blvd. Experience the ultimate…read moreconnectivity with Boost Mobile on America's largest 5G networks. Our exceptional services feature no contracts or fees, unlimited talk and text, and even a mobile hotspot included with all our smartphone plans. Discover incredible value with our in-store plans, starting as low as $15 per month. At Boost Mobile, we empower you to save more money, allowing it to stay in your pocket. Whether you're searching for the latest iPhone or Samsung device, our friendly team is here to assist you. Visit our store today for exceptional service.

Went to get my mom a phone today and I should have known something was off when they said I was…read morerequired to pay at least $20 in cash (A LIE- this is NOT required, but something that helps them meet their quota!). I then found that the sales rep, Ari Scales, charged us for an accessory without disclosing it. I called to speak to the manager to ask for a credit, in which I spoke with Khary Carrintgon, who basically told me this was normal practice because they assume everyone needs a new charging dock (my Mom traded in an iPhone that CLEARLY used a c-type charging dock) & my only option was to return the accessory to the store. I drove all the way back to the store and was then told I could not return the accessory without my Mom's ID or I had to come back the next day. I asked why they couldn't just credit me $20 and the response was "you can call customer service." I feel taken advantage of because I have an itemized written breakdown of charges from Ari, and she did not include the accessory. I only noticed when I looked at my Mom's receipt when I got home. I take the blame for not looking it over in store, but also isn't the employee supposed to have some INTEGRITY?! Then Kyree calls my Mom and tells her I am banned from all T- Mobile stores! This is absolutely unfair to anyone, let alone a BRAND NEW customer. To top it all off, I was charged TWICE by the store rep. She said the system timed out but both transaction cleared from my bank. Now I have to wait for the bank to investigate this in order to get a refund!

I needed an upgrade so I was sold a new phone. The phone needed different charger wires from what I…read morehad. I was sold the wrong kind of wire. When I went back to the store to exchange it, the store wasn't terribly crowded and there were three workers on the floor, but they made me wait 45 minutes to do the exchange. I mentioned that to the worker doing the exchange - "This shouldn't have taken 45 minutes" - and was ignored. Subpar. This happened on June 20, 2022, from 7 to 7:45pm. I hope management reads this and comes down hard on this store.

Great guy that goes above and beyond to fix the issue with electronic and phones. Don't think about…read moreit just go !!!

DON't GO HERE and I'm so disgusted with T- mobile, I'm seriously considering to Consumer cellular…read more My bank from where I pay my monthly T mobile bill from on time,) just switched platforms and have sent email that they are having problems with the new platform. Although the payment was sent, T-mobile said they didn't get it and it's only 5 days late after being a customer with good credit for 6 yrs.,they are threatening to cut off service bering only 5 days late ,SERIOUSLY??? Someone keeps calling me but don't identify themselves as Tmobile so I don't answer. I called the 1-800 # and explained everything. The 1-800- number told me not to worry although I had to talk to 3 different representatives a few being rude and conflicting with information and directions as to how to proceed and remedy this problem. THIS T-MOBILE STORE- will not help you and tell you "we don't do that" or take a payment even though when you call T-mobile they tell you that any store should be able to help you with your account and take a payment. Stay away from here and switch to a different cell phone carrier with decent customer service like -Consumer cellular .

Wanted to bring 4 lines of service over for my business. The lady there was totally uninterested in…read morehelping. After the 2 customers ahead of me left frustrated, I'm not sure why I expected anything to go better for me. After about 20 minutes of staring at her tablet, she had me fill out a few forms which apparently led to some kind of issue and which point she said she couldn't help. No other managers or employees of any kind offered any assistance. And so I left just as annoyed as those before me.

2 associates + 1 male manager at the time of visit…read more service attended by male associate- inflammatory remarks when requesting info on unexpected length of time on completion of service.

Stopped pass when they reopened from this COVID 19 stuff. The customer service rep came out to the…read morecar and she was very friendly. My wife explained why we were there, she checked our account and was glad to assist us. She went back inside for a screen protector, but they were out of the one we needed. Service like this is well above acceptable during this time!! It a store a little ways from my house, but it's close to a business I frequent and I'm going to be going back when I need help!

When we opened our new office we needed a phone system that was feature rich but at the same time…read moredidn't break the bank, and that's exactly what we got with our VoIP system from Global VoIP Communications. We were able to buy 8 new phones with a hosted PBX system, 8 unlimited phone lines a fax 2 eMail account and a toll free vanity number all for just under $700, that's an incredible deal!

From the owner: With Global VoIP Communications service, any business with a quality broadband connection in…read morePhiladelphia and the Tri-State Area can enjoy a robust voice solution and make local and unlimited long-distance calls anywhere in the United States. Our Mission is to provide quality IP communication solutions to SMB's at an affordable rate with enterprise grade functionality.