have you ever driven by an airport and seen all the private jets? guess what? a good many of them…read morebelong to Comcast/Xfinity Corp. guess who pays for them? we do! how about some decent customer service instead of asking how we like their excellent service. who marketed that scenario? they take my money immediately, but the flip side they are the worst at providing assistance to correct their broken system. is itnot cheaper to hire someone in India to read a SCRIP than to repair or replace a broken cable? must be!

Comcast is the worst. Service is OK but pricey. YOU CAN NEVER GET A PERSON ON PHONE TO SPEAK TO…read more Ots line they male it as hard as possible to speak with someone when you have cable or internet or billing issues. Stay away from Comcast xfinity.

I mean, does anyone like spectrum? They're predatory business practices is why people leave them…read more They do not honor contracts or pricing. You have to call and spend an hour on the phone to fix it which they count on you not doing. Just go with brightridge.

we sat there for 30 minutes waiting, which is no big issue until one out of two of the workers…read morestarted arguing with me. i had signed in and my name was printed on the screen of walk in customers, my name had disappeared from the screen without even being helped. when the worker had asked us to sign in after sitting there for 30 minutes i simply and politely replied that i had signed in moments ago and my name wasn't there anymore. he being to interrupt me and say that he's called out 5 names and no one responded. mind you my name was never called and he only called out 2 names that he repeated 5 times and i respectfully said my name wasn't called. he said he didn't want to argue while his voice was beginning to raise and he repeated that he called out names already. he then made a very sassy side remark about me to another customer who had walked in.

We where guaranteed 3mbs upload speed for $50 a month. We are not getting anywhere close to that. I…read moream not even able to complete college classes. When calling tech support I kid you not this person began laughing at me then stated he was happy because today was his birthday but then changed his story that his birthday was yesterday. Worst customer service. Worst person to ever speak on the phone with. Messenger pigeon would be a better service.

Horrible service. You will waste at a minimum 45 minutes with Chat and at the end of that, your…read moreproblem will not be resolved. I've had enough of this run around and extremely poor customer service. Today's "customer service" was the last straw. I'm going to Spectrum tomorrow. I don't think Century Link even deserves 1 star.

Waited for about 20 minutes to be helped, was blown off for an issue that took me 2 minutes to fix…read more The guy said he was going to help another customer while I took care of it, which guaranteed I would be there for another hour. After fixing my issue in two minutes, waited for another 20. When it became apparent I would be there much longer, I just left. I was simply there to drop off a trade in. Shouldn't have been that complicated.

Quick, polite service. This store is well stocked with phone models with employees eager to help.read more

Have been a satisfied, loyal customer for 16 years. Contacted customer service in an attempt to…read morelower our bill (currently $158/mo) and eliminating channels that we don't watch. Our first rep changed our package which lowered our monthly bill and she confirmed that the channels that we wanted would still be available. After the phone conversation ended we discovered ALL of the channels that we specifically asked her about were unavailable. Called back. Got a different rep. Went through the entire explanation of what had just occurred. Couldn't get any satisfaction or explanation. Asked to speak to a supervisor who could not have been more uncaring or uninterested in trying to keep a customer. Encouraged him to review the phone recordings (you are recorded each time you call) to help prevent this problem from happening to another customer. According to the supervisor, our only option was to take us back to our previous package at $158/mo. We have an appointment for Xfinity to take over our services at the end of this month and will be disconnecting our DirecTV. You guys just lost years of business from a faithful customer because your customer service sucks!

Stay away! They have the worst customer service. Your call will be transferred to Bangkok or some…read moreother 5th world country with no results anyway. There is NO CUSTOMER SUPPORT WHATSOEVER. Their updated interface is horrible, the program guide is impossible to read if your not standing in front of the tv like it's 1965. The bill gets higher and higher and the service gets crappier and crappier. Get DISH TV and save yourself the money and aggravation bc in the end, Direct TV will rip you off and spit you out!

Aaron's is a good company. They did a good job with hooking up my satellite and were there in a…read moretimely manner. However Directv is awful. They now have become just like Verizon and Comcast in that they don't give you that much for how much money you pay and you never pay what they say you're going to be charged. They give you some nice, FAIR number and then tack on all these little charges that really add up to a lot. It's sad being as my family has had Directv for a decade and a half that after I cancel they raided my account 13 days before the bill has always been paid and left me with absolutely nothing for my family, literally. I've paid them every month for years and now they act like I'm evading paying them when it wasn't even time to pay the bill yet. Greedy! P.S. Aaron's, if you don't want this Yelp post on your business then tell the cowards at corporate to set up a Yelp account and stop putting their crap off on the little man.

From the owner: Aaron's Satellites is an authorized DISH Satellite television Retailer specializing in Satellite…read moretelevision and Internet. We are your local choice for DISH service. We are dedicated to serving the local community of Damascus, VA. DISH is the best choice for value, technology and customer service. Call or stop by today.

This Location is one of the most unprofessional businesses I have ever experienced. After being…read moreborderline harassed by an employee to swap carriers because he could "save us so much money". After agreeing to swap carriers they blatantly lied about promotions they were having guaranteeing it would give us the best deal in reality, they were going to cost us out the rear. We swapped over and traded in our phones which they were supposed to buy out. They stole our phones and did not give us a credit or paid for our phones. Our first bill rolls around and its $800 for a single month bill for 2 phones. After calling and trying to fix the issue we were given the run around and avoided by the store manager, we were able to catch her in store, and she hid in the back until she realized we weren't leaving and proceeded to tell us they were nothing they could do but they admitted and recognized the fraudulent charges on our account. After continuing to press the issue the employee who sold us the plan told us to "Suck it up and just pay it." this has been a 4 month process and we are nowhere close to resolving the issue and we are out over 1,000 dollars paying off the phones that this location stole from us. I'm writing this scathing review in hopes somebody reviews this before visiting this store. ATT in a whole minus a couple operators are completely full of it and instead of helping the issue they hung up on us. I would not recommend ATT as your phone carrier but I strongly urge you to visit ANY location other than this one. The staff is profoundly unprofessional and rude. I have exhausted all resources and patience to resolve this issue within ATT systems and will now seek legal action from here on.

Our office signed up for internet with AT&T, and after a month realized it wasn't going to work for…read moreus. I sent our rep an email, she instantly sent us the information to return the equipment, but failed to actually cancel our service. We didn't realize until another month's bill was deducted from our account. I reached out to customer service, who was very helpful. He told me that Nikki hadn't actually canceled our service, and since we weren't getting any return emails from her, to reach out to her boss at the local store, Tiana, which we did. We sent her an email and copied Nikki on it, Tiana never responded, however, Nikki did finally. Apologized, and said we would be receiving a refund for the month we weren't supposed to have been charged, $115.22. We received a refund check in the mail last week for......$1.09. We DO NOT recommend AT&T for the main reason that they are unreliable and untrustworthy.