Very competent technicans, nice people taking care of the customers. Good product support

As others have mentioned, avoid this place! They don't care about the customer AT ALL. I had an older Explorer they worked on.. products were decent but the customer service was horrible and prices exorbitant. I've had several vehicles customized since then, (Lexus, Audi, F-250) and have gladly driven to JC from Kingsport rather than settling for Dashboard. read more

Wow. I went there because they where the only ones that had the kit In stock and I needed before Xmas for a gift. Plus I'd used them in the late 90"s early 2k"s and it was an awesome shop. The lady who manages the store is the problem. Hateful is a understatement. The price was a little higher than the other stores quoted me but I was ok with that being they had it in stock. I spent about $1800 and left strongly considering installing myself because I dint want to go back. So I'm thinking. Well. Maybe she just had a bad day. When my wife called to schedule the install she hung up looked at me and said. "Gosh. That lady was super rude". So I'm thinking ahh. Maybe she had a lot of bad days. We dropped it off for the install. The instal guy was super good and helpful. Instal went great. When we picked it up and the grouchy lady took our money and hurried us out of the store the install guy jumped in the jeep to show us and go over the functions. After a few minutes grouchy lady walks over to the door and taps her watch telling the install guy to "hurry". Again he was very nice and professional so I hate to fault the whole store over her attitude. It's nothing like it was 20 years ago when I shopped there. So to get the rest of the system installed we looked around and found Gosnell music in Greenville. Little further drive but wow. What a difference. They say high when you walk in. They answer any questions professionally . So we let them install the sub amp and replace all the speakers. And they will be getting the rest of my audio needs. I really wish I'd found them before buying the head unit from the grouchy lady. I really hate having to leave bad reviews but if I would of read reviews I'd of never even stopped at dashboard. All the google reviews say exactly what I'm saying. That lady is single hand ruining the reputation those two guys from the 90"s worked there butts off to get. I'm the type of guy who doesn't price shop and will continue going back to a place where I was treated good and fairly. I will never go back to dashboard again read more

I have known the owner for 30+ years and he has always impressed me on everything he does. He is a really good friend of mine and his family. He has always amazed me on his knowledge of all vehicles and home stereos. He has installed some amazing loud stereo systems for me. read more

I couldn't be more pleased with the service I received. The guy that helped me (I believe his name is Austin, but not quite sure) was knowledgeable, super friendly and super helpful. I had an appointment and did not have to wait to be seen. They went above and beyond the call of duty. I highly recommend Dashboard Audio and I will definitely use them again. read more

Not worth the drive to Gray. They acted like our business wasn't wanted. My husband had to call several times just to get them to order the parts for my installation. When we picked my car up, the rear view camera wasn't aligned right and they knew, even commented on it, and never offered to fix it! This is after being charged crazy labor fees, mind you. Also, they told my husband my buttons on my steering wheel would work. Well, they didn't and when asked about it, they added that would cost an additional $100. This is after paying $330 + already! We felt rushed out of there on a Saturday which I get-the dudes were standing around vaping and obviously dying to go drink some beer. Seriously, I would've gone elsewhere if I'd known how expensive and inconvenient it was going to be. Take your business to someone who acts like you're not wasting their time. read more

I had a subwoofer and amp installed here. While the work was good quality and I like my setup in my car, who I presume to be the owner has been rude to me and my father every time that we have interacted with them. The sub they installed for me was thumping while my car was off and we couldn't figure out why so I went down there to have an appointment set up to have them look at it. The owner seemed insulted and acted like they didn't care whether the equipment they installed in my car worked properly or not. Afterwards, something came up where I would have to be out of town on the day we agreed upon but when I called to get my appointment rescheduled, they never answered their phone after numerous attempts. I even left a voicemail for them but they never got back to me so I had to fix the problem my self. I had a sub installed in my old car at Best Buy year before last. Even though Best Buy is slightly more expensive, I would rather go there 100 times out of 100 because the person who installs them there is very friendly and knowledgeable about the topic and explains things about it to you while the person at dashboard expects you to know what everything in the store is and how it works. read more

just a total waste of my time, has the worse attitude i have ever seen when selling somebody anything, said i didnt have an appointment why am i here ? wed never work on that at 9am in the morning when he was the man that wrote the appointment in the book! now when i get mad and leave they are calling me many times to explain ? so my number must be in his book! avoid at all cost not worth the time it takes to get there to be treated like shit ! if there was no stars they take the no star. read more