good service very helpful people Highly recommend See them often…read more Good value Will use often.

Standard service and office is quite large. It is welcoming and as soon as I walked in someone…read moreasked me if I needed assistance. I needed to mail a few documents and a package. The guy at the counter offered to wrap everything for me and I was able to get my items mailed off within 20 minutes. Great place to get these things done and since it is close to my place of stay I will use this location regularly.

Richard was wonderful! This man deserves a raise. I had no clue what I was doing with an exhausting…read moreAmazon order and he came through like a shining star! So calm and unbothered by me..takes his job seriously and like a pro..job well done

Being a member of both Amazon Prime and Amazon Vine, I tend to make a lot of returns over a year…read more Luckily, this store is located in a very convenient location. The amount of business they gets fluctuates but most of the time when you show up, it will be just your or maybe a few people. On most visits I can be in and out within 5 minutes. The staff is extremely friendly and happy to help me with whatever questions I may have. On 2 occasions now, I've showed up to send a package while it was raining. They let me hang out in their store until the bus arrive for me to take home. Quite personally, I prefer to go to the UPS Store over the Post Office. Less business. Less Waiting. And most importantly, less expensive. EDIT: To further illustrate how chill the workers are here, they consented to me taking and sharing the following pictures of their business.

Andrew is a great representative for Hello Tech. He is punctual, friendly, knowledgeable, and…read moreparticular about his work. After Andrew had finished the installation, he sat with me and didn't leave until I understood the app and what all it entails.. I'm 74 and my technical skills are not the best - so I greatly appreciated Andrew taking his time to make sure I could use the app before I was in my own.

Bob put together a very intricate build for me. I proposed paying more than what I was charged and…read morehe decided to lower the price based on the labor he actually had to perform. He was fair and ran down the list of factors that influenced his pricing and what he would need to do to get my PC up and working. We communicated back and forth throughout the process and he was able to build my computer in just two days, which included moving parts over from another case and building the rest of it from scratch with a new case. The result was a 70 lb titan of a gaming PC, which he allowed me to use his dolly to move, and I'm using it now with 0 issues and exceptional performance. Bob was trustworthy, honest, fair and shrewd throughout this process. I would not trust anyone else as much as I trust him and intend to go back to his shop if I ever need further assistance. AMD Ryzen 7 7800X3D 8-core 4.2 ghz Corsair Dominator RAM (96 GB) ASRock Taichi motherboard 1 TB m.2 drive / 4 TB m.2 drive (storage) Nvidia 4090 Suprim Liquid 24 GB CoolerMaster Haf700 Case Corsair HX Series, HX1200 1200 Watt PSU Corsair H170i Elite XT 420mm RGB Liquid CPU Cooler

No matter what you issues are, Bob is highly knowledgeable about all things computer. Big or small…read morehe's your guy for the job. Had a 2005 iMac that lost the p/s, Bob not only upgraded my iMac but copied over my files and get me my old hard drive, and it in one day for a very reasonable price. Super friendly, easy going and really cares about you and your issues.

Great service at the Johnson City store, very helpful staff. I would highly recommend this store…read morefor any of your battery needs, they have a good selection of batteries of all sizes.

I WOULD NOT RECOMMEND GETTING AN IPAD FIXED AT THIS STORE…read more I have been waiting to get some iPads fixed. My kids and family break them pretty regularly, I will save up 3 or 4 broken ones and take them all to get fixed at the same time. I normally use cell repair shops, but I saw Batteries Plus, and I figured I would give them a try. They wanted 50-100 dollars more than any other place. I decided to give it a go with my 8th gen iPad. A little over two hundred dollars seemed steep, but, I was OK with it if they were going to use quality parts. They did it fast enough... I came back and checked it out, but I made a huge mistake. I used the power button to turn the iPad on, not the home button. This lead me to forget to test the home button. The screen works fine, but they destroyed the home button. It won't push like it did, it wobbles, and it takes 3 - 4 tries to get it to work, sometimes more. THEY HAD TO KNOW they didn't repair it correctly, yet they said nothing. I've had shops put in digitizers that had dead spots, and pitted sub-quality glass. This is just as blatant, no pride in the work they did. I paid more than $200 and received something broken in return. I set the IPad in a drawer and did not use it for a month, I get it out today and the screen has separated at the bottom edge. 2 Strikes, other shops in Greeneville and Johnson City, TN, charge up to eighty dollars less for the same service.

This review is long over due. I live in Texas and have been paying for my mom's service, originally…read morethrough Sprint, since after my father passed several years ago. Before getting this iPhone, my parents only used flip phones. The thought of getting her first smart phone in her 70s really stressed/scared my mom so much. Well, over the years she became more comfortable; she still only knows the iPhone basics tho lol. She is extremely hesitant of any change. Trying to teach and guide my mom over the phone, with 1000+ miles between us...not easy lol but she's a trooper. With all this said, in June of this year, because I procrastinated with getting the T-Mobile sim card switched over, my mom lost service. She panicked as she did not have a landline. Also she drives a great deal daily. (This is why I insisted getting her an unlimited data/internet mobile phone.) Unfortunately, there was no way I could walk my mom through switching the sim card herself. I immediately called T-Mobile on E Stone Drive. I was blessed that the manager Brandon answered. I wanted to make an appt for my mom to come in. I needed the staff to be patient....very patient as English is my mom's second language and she was nervous. Brandon assured me they would have no problem helping my mom asap. He put my mind to ease. When my mom arrived; I was put on speaker phone briefly to keep me updated. My mom called me after to say how everything went quickly & so smoothly. She was relieved & said Brandon & his staff was wonderful and very nice to her. :) I'm so sorry this is a book as I rarely do reviews....but it so important for me to share this & to publicly say Thank You to the Kingsport E Stone T-Mobile store from my family all the way from Texas!!!

Ordinarily, I am an on-the-ball person. I tend to do my research prior to making purchases so I am…read moreknowledgeable when I am speaking to sales people. However, when it comes to things breaking, I am completely useless and need someone to hold my hand and walk me through what needs to be done. A week ago, my daughter's iPhone just stopped working. She did nothing to cause it. She was just sitting on her bed and it started acting funny then went off altogether and we could not get it to turn back on. We got the phone 5 months ago so I knew it was still under Apple's limited warranty and I decided to take it in. I searched the Apple site for where to go get help. Simply Mac was first on the list. I guess I mistakenly assumed they were just a small apple store, but it's not related to Apple. I show up at the store and explain the situation to the associate and that any repair should be covered under warranty. First thing he does is look at the phone and ask me if I have had the screen replaced. I told him that we bought it as a brand new phone and nothing has been done to it. He actually made a comment about Verizon selling refurbished phones as new. He then looked at the water indicator light (which I had found enough online to have already have done this) and once he determined there was no water damage looked over the sides. He told me the phone was bent and that would void any warranty from Apple. He showed me the bend and I didn't see whatever it was he was seeing. He said he would take it into the back and open it up, but it already looked like bad news. He came back and said there was no damage internally, but because of the bend the repair wouldn't be covered under warranty. I asked what the repair would cost and he said $379. I then asked if we could just send it to Apple to see if they would repair it under the warranty. He told me that he has done that before and Apple just sends them back. He said maybe I could call Apple and beg them and they would go ahead and fix it. He was so cold and unhelpful that I eventually took the phone and said that it looks like I am stuck and have no other option but to buy a new phone. He told me "yeah, sorry." I left the store and the next day went to Best Buy Geek squad to get a second option. A friendly man immediately took my phone in the back to run their checks on it. He came out and told me that my phone was going to have to be sent away and it would take 16 days. I asked if it was covered under warranty and was told yes. Out of curiosity, I then asked if there was anything we could have done to have caused this. He told me we did nothing and it was just a dead phone. Lesson definitely learned.

Simply communist. Talked down to me and demand I wear a mask to do business. That really pissed me…read moreoff. I have freedom of choice still. How progressive of you. Barf

Start to finish, you have satisfied my needs in every way! Sterling customer service, speedy…read moredelivery not to mention the PERFECT job and excellent product, I am happy, happy, happy. It was a pleasure doing business with you. My experience with Speed Pro Imaging was amazing to say the least. We had a very tight deadline and you made sure it was met. We will definitely be using Speed Pro Imaging for future custom projects. Customer service is off the charts. Thanks again

I have used SpeedPro Imaging Tri Cities for my wife's personal training business. Work was…read moreexceptional as the staff went the extra mile to give me a high quality banner at a very reasonable price. I'll be back for more imaging needs!