Spectrum

(4 reviews)

Century Link is the last ditch option for the completely desperate…read more They cannot provide a consistent service nor do they have any fucking clue whatsoever how to expedite initial set up installation efficiently. Their "customer service" reps, so called, are complete idiots and do not listen well at all. I requested installation and the joker on the phone set it all up and even MAILED ME THE MODEM BEFORE DETERMINING WHETHER OR NOT THEY COULD ACTUALLY FULFILL MY SERVICE. I contacted these conning motherfuckers on 3 separate occasions to tell them to send me shipping labels to send their garbage back to them but they NEVER sent any labels even though their LYING CUSTOMER SERVICE REPS swore they mailed them to me. They're only tasking it that way so they can send billing notices to those who still have their modems after a month's time in hopes they can make money off people FOR PROVIDING ABSOLUTELY NO SERVICE WHATSOEVER. You're busted assholes. If you're looking for decent service at a competitive price, by any means, look elsewhere. These clowns haven't the first clue.

I have probably hAd to call them 15 times in the last 18 months. Their service is terrible and so…read morehave most of my communications with them. Would not recommend them at all. So frustrating.

Verizon

1.9

(8 reviews)

•$$

I'd merely grant this location as average. It really just depends who you get here as some of the…read morestaff is very helpful and other's seem to be bothered by your presence. The Johnson City store seems to be more friendly and helpful with customers.

Obtained our two I-Phones from Verizon on-line (not through the store) to avoid having our internet…read morecosts rise; and then went to this store, paid $60 per phone to have a screen protector put on. The "clerk" took our phones, put the protector on, and charged us. we got a receipt but he said NOTHING about having the "call to establish the warrant - or "register" etx." One year is not up; so I returned today to get a new screen protector and it should have been covered. the manager asked if we "registered" it - well A. MY RECEIPT says nothing about that; the clerk said nothing about that - apparently a receipt is not enough. It is a "gottcha" - they wanted another $60 bucks. I just went to the best kept store in town - The Battery Store and they did a fantastic job for $15.00. Verizon store is always "No Can Do" - very consistent poor service.

Spectrum

I cancelled my service on 29 Dec 2025, got notified of cancellation on 30 Dec 2025 and again on 04…read moreJan 2026. My bill was due on 04 Jan 2026 and a withdrawal was made on 06 Jan 2026. Went to the store and they advised me that my account cycles on the 16th and I would be prorated before the next cycle. I was never made aware of the cycle time and I have been a customer of Spectrum/Charter for over 30 years and have watched the cost rise and rise. I cancelled because another provided faster/better service. I am glad that there is another provider in this area because for years they were the only one available and so now I can see why they are losing customers.

From the owner: Internet, TV, Phone, provider. Bundle and get the best deal and service in town. Call or stop by…read moretoday.

Aaron's Satellites

Aaron's is a good company. They did a good job with hooking up my satellite and were there in a…read moretimely manner. However Directv is awful. They now have become just like Verizon and Comcast in that they don't give you that much for how much money you pay and you never pay what they say you're going to be charged. They give you some nice, FAIR number and then tack on all these little charges that really add up to a lot. It's sad being as my family has had Directv for a decade and a half that after I cancel they raided my account 13 days before the bill has always been paid and left me with absolutely nothing for my family, literally. I've paid them every month for years and now they act like I'm evading paying them when it wasn't even time to pay the bill yet. Greedy! P.S. Aaron's, if you don't want this Yelp post on your business then tell the cowards at corporate to set up a Yelp account and stop putting their crap off on the little man.

From the owner: Aaron's Satellites is an authorized DISH Satellite television Retailer specializing in Satellite…read moretelevision and Internet. We are your local choice for DISH service. We are dedicated to serving the local community of Damascus, VA. DISH is the best choice for value, technology and customer service. Call or stop by today.

DIRECTV

(3 reviews)

Have been a satisfied, loyal customer for 16 years. Contacted customer service in an attempt to…read morelower our bill (currently $158/mo) and eliminating channels that we don't watch. Our first rep changed our package which lowered our monthly bill and she confirmed that the channels that we wanted would still be available. After the phone conversation ended we discovered ALL of the channels that we specifically asked her about were unavailable. Called back. Got a different rep. Went through the entire explanation of what had just occurred. Couldn't get any satisfaction or explanation. Asked to speak to a supervisor who could not have been more uncaring or uninterested in trying to keep a customer. Encouraged him to review the phone recordings (you are recorded each time you call) to help prevent this problem from happening to another customer. According to the supervisor, our only option was to take us back to our previous package at $158/mo. We have an appointment for Xfinity to take over our services at the end of this month and will be disconnecting our DirecTV. You guys just lost years of business from a faithful customer because your customer service sucks!

Stay away! They have the worst customer service. Your call will be transferred to Bangkok or some…read moreother 5th world country with no results anyway. There is NO CUSTOMER SUPPORT WHATSOEVER. Their updated interface is horrible, the program guide is impossible to read if your not standing in front of the tv like it's 1965. The bill gets higher and higher and the service gets crappier and crappier. Get DISH TV and save yourself the money and aggravation bc in the end, Direct TV will rip you off and spit you out!

Kenneth Zawodni

(11 reviews)

Best call I ever made. Mr. Kenny saved us from complete disaster by repairing doors and locks that…read morewere thought to be unfixable. He's just awesome.

Prompt, professional service. Arrived within 30 minutes of calling and fixed the lock in just a…read morecouple of minutes. Polite, courteous, and definitely knows his stuff.

On The Ball Cleaning

4.8

(10 reviews)

Tressy has been taking care of my place for a little over a year now. Started out having her come…read morein every other week, but it wasn't long until I decided that the quality of the work we were getting for what we were paying, and the amount of stress it was taking off of us at the end of the week, every other week simply wasn't enough. Tressy is very accommodating and goes well beyond what you would expect from most services of this kind. She's always been flexible with our schedule, and if we've needed an extra cleaning here and there she's always found a way to work us in. She always follows up with us, and any concerns I've ever had (and let me say there have been very few if any) were always addressed and never have I had the same twice. I can't imagine life with On The Ball Cleaning... I've recommend them to many friends, all of whom have been as equally as thrilled as I am, if not more so... Give them a call... Let them change your life as well...

I placed a request on Yelp to have my condo cleaned for new renters. Kacie was very responsive to…read moremy request and met with me later in the day for a quote. The price was reasonable and Kacie was able to set up a cleaning a few days later. Kacie and her crew were right on time and did an amazing job.

Holtzclaw Guttering

4.5

(8 reviews)

Cleaned out our gutters and were very thorough. We will use them again in the future…read more Louis

I called to get gutters installed on my moms tiny home. They came and knocked it out of the park…read more The gutters look great! They were a couple weeks out getting to us but we'll worth the wait. Randy, who came out to look at at, was really cool!

TriCities Electric

4.2

(5 reviews)

The Tri-Cities guys came out and serviced our tankless water heater. They wrapped all the pipes to…read moreprevent freezing. Super nice crew. Very helpful and reasonably priced.

They arrived 2 days early, the electricians needed training in doing their work .It seemed they had…read morenever done what I consider simple work .If something seemed difficult , they did not want to do it.We paid an exaggerated price for what was done.I paid but that is the last of it.

Inspired Cleans

(2 reviews)

Veronica was awesome! She cleaned my parents house on move out and did it at a great price and…read moreshort notice. Thanks again Veronica and Inspired Cleans. We will refer you to our friends and family!

I was in a pinch trying to get someone at the last minute. This was a move out cleaning before a…read morefinal walk thru by the buyer. This is a 4000 square foot house. Every room, every window, showers and tubs were completely cleaned with odds and ends neatly arranged. If a good job and a fair price is important to you call her.

Tri Cities Moving

(2 reviews)

Great company. I highly recommend. Reasonable rates and very efficient! Got the job done in timely…read morefashion.

This is a great moving company I highly recommend them, they arrived on time, took care of my…read morefurniture like it was their own, they wrap the furniture, so nothing got scratched up. They don't fool around they get right to work. Tim and his helper did a excellent job, so if your looking for a great moving company, this is it

Matney Commercial Cleaning

James provides excellent cleaning service! Professional and thorough. Very happy with Matney…read moreCommercial Cleaning!

From the owner: Matney Commercial Cleaning is a veteran-owned cleaning company proudly serving the Tri-Cities,…read moreincluding Kingsport, TN. We provide professional, dependable, and discreet cleaning services for commercial spaces, religious facilities, and residential homes. Our commercial cleaning keeps offices, retail spaces, and industrial sites spotless, while our specialized church cleaning ensures sacred spaces are maintained with care and respect. For homes, we offer dusting, vacuuming, mopping, and sanitizing of high-touch surfaces to create a fresh, welcoming environment. Fully licensed and insured, our goal is to deliver reliable, high-quality cleaning you can count on.

2nd Chance Cleaning

I needed someone within 2 days and Taylor and Lisa came to the rescue! They did a move out clean on…read moremy daughter's 3 bedroom apartment. They did a fantastic job on everything from cleaning inside the empty drawers, blinds, floors, bathrooms and more. Smelled so good, too. I would recommend them for any type of cleaning you need done. Very good communication as well.

From the owner: We specialize in fast , reliable property and residential, and rental ,and office cleanings and…read moretrash outs. If you're selling we can make your property ready in days not weeks. We personally see to every job and detail we handle it all from top to bottom back to front. So take a chance and give your self the chance to be stress free by leaving the mess to the best.

Rocky Top Cleaning Service