I shattered the back of my phone and I ended up with a black screen. I went to one other phone…read morerepair place before this and they informed me that they would have to order the part which wouldn't arrive till this Friday. So I left and came here. They were able to fix my black screen within 30 minutes. They also did it through my phone insurance so I only have to pay the deductible on my bill. The guys working here were fast, friendly, and professional.

Matt helped me through a repair. Unfortunately the repair needed a redo and he and his staff…read morehelped me as best they can with it. Even though it wasn't the perfect outcome I appreciated the communication and how it was resolved. I'd recommend this shop without hesitation.

Good if your going to go buy a new phone. If your going to go pay a phone bill I highly recommend…read moregoing on the T-Mobile App and avoiding the in store charge for paying a phone bill, last time I went in person the one gentle man who helped kept referring to my phone as a much older model obnoxiously loud as if to tell other customers look at this person with a crap phone. For context I have the IPhone 14. Other than the random stand off from this man 4 stars I would give this place missing the one star for the weirdo.

K c cellular West islip…read moreGreat Service Great prices Great people It was a great experience from beginning to end

Awful awful service. The store took an order then could not fulfill and then was very disgusting…read moreand dismissive to the customer. With all the verizon stores on long island why go to this super rude and unhelpful store. stay away for this trash store.

Both Technicians were highly professional, efficient and honest. Great service! This was out of our…read moreway but we would definitely return! Only wish we could use the restrooms since we often wait for our repairs.

So not worth it! I have this insurance through Verizon. I've since canceled it. It's 100% not worth…read moreit. They fixed my daughter's phone and then it broke not even 10 minutes after. It was sitting in the center console of my car! Nothing touched it! I had to go through customer service again - even though they didn't fix it correctly the first time. After the 30 minute phone call, I had the schlep back there for them to fix it again. It took forever. It is cheaper and faster to go to the guy at the mall.

What an amazing experience! Thank you for helping me upgrade my Iphone 12 Pro to an Iphone 17 Pro…read more Everyone here treats us like we are family. We can't thank you enough for a great experience and such kindness. The phone and service works great to Casey and his team. Thank you so so much. We appreciate you all and will never recommend anyone to buy a phone anywhere else.

My brother-law had highly suggested R & K several years ago and have been coming here for my phone,…read moremy wife's and 2 daughters ever since. They always go above and beyond and are always available to help you with any issues. This past week I had accidently dropped my phone and the glass had crack so bad it was hard to read the screen. I knew my phone would be available for an upgrade in few months and was going to wait but this had prompted to upgrade sooner. I arrived on Saturday morning and was greeted immediately by Wade. He was very patient, courteous and efficient. He explained all my options and suggested the best course of action for me and kept me updated with each step of backing up my old phone, the purchases process and setting up my new IPhone 7 Plus and told me about all the new features. By the time I was done I had a new IPhone 7 Plus with all my data and apps just like my old one with a vey fair price for all I received, phone, tempered glass, case and car charger. Ever since I have been coming here the owners Raj and Karan always come out say hello and give you a warm welcome. No wonder they have been consistently growing their business, now in many other locations and I will continue to give them my business.

This verizon location is absolutely by far one of the nicest ones I've been to. It's a new store…read morethe old radio shack used to be in this spot. The owners did an awesome job with the renovations on this place. It looks great. If you need anything I highly recommend this location over any of the ones nearby. The have a very great and helpful staff. If you come here anyone can help you quickly even if you have any questions. But I would ask for Ish or the manager Dean. I'm getting to know the owner as well. If you know me you know how I like to deal with ownership as much as I can especially since I'm a business owner myself. In my opinion you just get that extra touch of service dealing with them. So needless to say I have found my new Verizon wireless store. I am looking forward to doing lots of business with these guys and also sending my friends and family here. I've been to the one in Massapequa a lot of time it just seemed to take forever there. Their is always a wait and since I'm always on the go I don't usually have 30 mins to an hour to waste. I have already recommended people here and they all love it and had great experiences. That is always good to hear when you personally recommend a location. Come and check it out for yourself!!!

The selection and value are typical for verizon prices. The service however is literally TERRIBLE!…read moreI do not recommend especially if you don't want to be assisted by a rude young women in the front who decided to say the lords name in vein.

All wearing masks but they sell cheap accessories and phones at a high price. I was sold a cordless…read moreheadset that shut off the next day. Smh. Go to at and t

Excellent Service. Super excellent and professional techs…read more I had my service upgraded. The Tech was on-time, professional, explained all that he was doing, and was done quickly. I've had FIOS for 19 years and have always been happy with the service. And This upgrade, which did not cost me, has made the service even better!! Yippeee!!!!

Venting: so frustrated. Have not had WiFi, tv, or phone since Wednesday. Verizon Fios customer…read moreservice is the worst! Between trying to use the app to fix the problem, to calling and being on hold for more than an hour and a half to get bounced around, to finally getting an appointment that they lied and never sent anyone. I'm at a loss. Our contract is up and they keep asking us if we want to renew! Is this a joke? What kind of business are they running??