K c cellular West islip Great Service Great prices Great people It was a great experience from beginning to end read more

Awful awful service. The store took an order then could not fulfill and then was very disgusting and dismissive to the customer. With all the verizon stores on long island why go to this super rude and unhelpful store. stay away for this trash store. read more

Have been a long time customer at this location, at least six phones worth however, needed to connect via phone this week, unable to go there in person. Called twice, left two voicemails as they ask you to, no call back. I could wait forever I'm sure. Disappointing lack of service. read more

AMAZING X10000. I had a terrible experience at the Verizon in Massapequa and came here right after. They explained everything and are so friendly. KC was the one working with us and he was amazing!! I couldn't recommend this place more! read more

I have been coming to this location for 12 years. I had purchased all of my devices from them. Their service was always outstanding up until yesterday. I had ordered a new iPhone 15 from Verizon online. When I brought it into the West Islip location to have it activated, I was reprimanded by the owner KC. KC had always treated me with the utmost Care and concern, until I purchased my device online. He actually said to me and I quote "when you buy online you kill us". Suddenly I moved to the back of the line, I was discarded neglected, and ignored; a sales person by the name of Mohamed, who goes by Mike, helped me begrudgingly I might add out of obligation, whilst I was on the phone with Verizon the entire time. They just lost a very loyal customer as I was informed that they are *not* in fact, an official Verizon store, but they are in fact, an "indirect dealer" ... From now on, I will either conduct my business with an *official* Verizon store or Verizon online. Thanks for nothing West Islip! read more

Horrible, stressful visit. All of the employees are unprofessional (texting while on the job, checking fantasty football league scores, chit-chatting on phone). It was astounding and beyond frustrating. We got a lot of misinformation from the employees and had to go back later in the afternoon to clear things up. DO NOT GO TO THIS LOCATION. read more

I came here to ask what the trade in value of my phone. The sales rep immediately asked for my ID to run my credit without asking me. That made me furious and I left. I don't like sneaky business tactics. read more

I always go to this Verizon store. I have been a Verizon customer for over ten years and have went to other stores and waited hours just to receive useless information. The workers at this store are always efficient and helpful. I went today and Tim was beyond patient, thorough and informative. I will always go to and recommend this Verizon location. read more

Bad business practices.misleading sales tactics.called Verizon they said this is an independent store and I'm on my own with the dispute be careful with extra charges read your bill carefully because no refunds read more

They were so nice and helpful to me I would send anyone to this verizon! Thank you so much guys!

Been going here since they were in Bay Shore. You'll always get the best deal, friendly service, and no run around. There can be a wait, as it's a popular store because of the stellar customer service. They'll throw in a free case and car charger, offer upgrades for decent prices, all without making you feel pressured. read more

Joe at East islip was dedicated and knowledgeable. My satisfaction with Verizon was paramount to him. Always a pleasure going into this store. Our family will never go anywhere else! read more

One of the best service in a wireless store. Professional, attentive, and handled each customer in a very timely manner.. Even with the growing number of customers coming in store people didn't wait long for service. read more

Zach was super helpful with opening a new plan and getting me the best phone out right now for a low price. He also threw in a $40.00 case with a glass screen protector for free. Case of my choice . Will definitely be staying with Verizon. Super pleased. read more

Slow and unhelpful. Also they sneak contracts in . Some people there remind me of shady used car salesmen

Questionable business practices, period. Some unprofessional behavior and information that turns out to be inaccurate - especially one sales person to the next. I've even been told, 'oh that guy is an idiot' when given conflicting info from their staff. Makes it difficult to trust anyone that works there. read more

This place is the best it gets. My battery on my iPhone 6 was shot so I stopped in while I was at my parent's house for the holidays for some advice. There were so many people working so I was serviced right away, despite the crowds. Kasey (KC?) helped me out as soon as I walked in. He didn't pressure me to upgrade, but instead laid out all of my options. He offered to cover the sales tax/upgrade fee/etc. if my decision was to get a new phone, which is pretty standard at this place. In the past, they've always thrown in free cases/car chargers/accessories as well. Anyway, I told him I needed a day to think about it - wasn't sure if I wanted to upgrade or just replace the battery. Things got busy during the holidays, and I ended up going back to Hoboken where my apartment is. After visiting 2 local stores near my place, they both attempted to completely rip me off. Knowing how helpful Kasey was in West Islip, I gave him a call for advice. Long story short, he hooked me up and overnight mailed me a new iPhone 8+. No upgrade fees, extra charges, etc. He even gave me his personal cell phone and advised me to text/call if I had any issues setting up my new phone. Apparently, they offer this service often - people out of town/out of state can be upgraded over the phone, etc. So good to know. I will definitely be recommending this place to all of my friends in NYC/Jersey. Completely awesome - 5 stars for sure!!! read more

Went here for the first time recently. Service was great, we worked with Ike. He was able to open up a new plan and bring over my number from another carrier no problem. We didn't feel pressured into buying any additional products. All of the employees were very helpful and nice, everyone was greeted as they walked in. I was very impressed with the store. It will definitely be my go-to if I need anything else. read more

My phone suddenly stopped working and after talking to an incompetent apple employee on the phone for three hours, I desperately wandered into this store. Not only did Eddie fix all my phone issues, he was a complete delight to talk to and helped me out more than I ever thought the dreaded phone store could. I left one thousand times happier and I will no longer go to anyone about my phone problems but him. GO SEE EDDIE! Six out of five stars! read more