No Customer Service. Did not repair screen properly and never apologized for the inconvenience…read more Would not refund any portion of money paid. Grandson took phone for repair on Sat. Sept. 1 around 3pm(they close at 4pm). When he got home and looked at phone to use it, the screen was moving, jumping, unable to function. He took phone to Batteries Plus, they fixed phone. We went to Mobile Tech on Tues. Sept 1 to request a partial refund. They never apologized for his inconvenience, but advised that since he made the maintenance agreement invalid by getting phone fixed by another Vendor there was nothing they could do and they don't do Refunds. When I informed them that I was going to file a complaint with the BBB, the male behind the Counter said, "Just don't come back". They are offering a service that they are not trained to provide.

Spent $192 for new LCD for Galaxy S5. Went back four times to get it re-fixed without resolution…read more Was told "no returns." First time - I noticed a burn in on the screen (sidenote: you get a remanufactured screen not new screen when you replace the LCD... I did not know this). They replaced the LCD screen again. Second time - the glass for the screen was not glued properly and kept coming up. Came back and they fixed it. Third time, screen was coming up again. I returned and they fixed it. Fourth time, screen is unglued AGAIN. Returned and just asked for my money back b/c I was getting frustrated. I was told that I have a 90 day warranty and can keep using that but there is no refund. Great... who is going to continue to come back every other day for 90 days to get their phone fixed? It is okay place to get the screen fixed. I was quoted $50 but the LCD screen had burn marks so I had to replace it for &192. But, if you have a problem with it later on, good luck trying to get it resolved. My complaints fell on deaf ears.

My grandson shattered his IPad 10 generation screen. One place wanted $300 to fix but ifixandrepair…read morewas only $129 plus tax. Very courteous and professional service.

I took my daughter's Samsung Galaxy A14 to get reset so her keyboard would once again populate. Not…read moreonly did Jiko get it fixed in 20 minutes, but he also replaced my iPhone 16's cracked camera lens and replaced my broken iPhone case - all at an affordable price. I am extremely pleased with the service I received today and won't be going anywhere else for cell phone maintenance.

I had the pleasure to buy a new phone from this store they are very professional and off good…read moreprices. I have miss Yasmin Help me she was a pleasure to work with definitely recommend coming here.

I came here and got both my phones glass repaired here in Tampa... very reasonable and professional…read moreplace! They had all supplies available and barely any time waiting... even with my phone which is actually one of if not the best on market.

Karina was so great amazing customers service and she was very sweet and nice tread us with care…read moreand company and was very respectful towards us she was the best

Everyone, especially elderly folks, BEWARE! The manager, K gained my trust only to rip me off…read more Over a couple of days, I had worked with K to decide on a new phone to replace my 2015 model; during which time, he had gained my trust with his kindness. The day I went to purchase a phone, I was very patient while he helped the other clerk with customers several times; I was there for over an hr. For the phone I was purchasing he said he didn't make anything on the phone, so I felt for all of his help I would purchase the accessories because he said that's all he made a commission on. While K picked out the screen protector and was putting it on the phone, I picked out a case. There were no display prices or on the accessories. Twice I asked him how much for just the case, both times he said he didn't know because it was bundled, but stated he gave me a discount. I was not able to see the receipt until I paid. I wasn't even able to use the credit card machine myself; and, he had me sign upside down! When I saw I was charged $26.75 for the case and $26.75 for the screen protector, I tried to return them, but was told I could not; even though the receipt states I could within 14 days. He also kept all pkging. When I asked, he refused to call Metro CS, but called the cops on me. I have spoken to CS, which agrees I had been taken advantage of and those were unreasonable prices, Metro is investigating the price gouging. Go to Google Review to see receipt.

My SIM card disconnected while in a lecture at USF. I went to Cell City 813 because I saw it's good…read morereviews and did not have the proper resources to fix the phone myself. I went into the shop and was out within 5 minutes. The service was great and the guy who fixed my SIM card (for free, no scams) was great. I recommend that USF students go here for their phone fixes because of the close proximity to the campus, great customer service, and student discounts they give.

Family owned business, super helpful with all my questions. I went into purchase a new phone for…read moretravel and prices were extremely competitive. Definitely recommend if you are in the area!

We tried to return a cord we purchased for only $30 one day later. The manager that works, there is…read moreextremely rude. There was a small tear in the bottom of the box. Nothing wrong with the cord. Apparently it just doesn't work with our plugs. She refused to take it back because there was a small tear in the bottom of the box. She even commented that she recognized me because I've been there many times before. Yes I told her I purchased two cell phones from you people and you won't take a $30 purchase that I have with a receipt. I would not recommend this location as they don't know how to treat clients specially that they would lose a client over a $30 purchase that is being returned in perfect condition with a small rip in the bottom of the box.

I am not sure where to begin, I went in to get an upgrade phone for my granddaughter and ended the…read moresame with 3 upgrades. Ethan greeted my at the door and one of the most respectful young men I've encountered at Verizon. He was very patient and thorough in explaining the different deals. Let me say, he is a great salesman! I am very pleased with my service today!!

I recently had the pleasure of visiting the CC office in Sarasota on 41 by Einstein's Bagels…read more Takeesha, Reggie, and Robert are beyond great! Friendly, helpful, knowledgeable, and obliging. They're all happy to help with plan selection, choice of phone, and happy to share info. Wonderful experience.

Alpha knew I was less versed in all things tech (I'm nearly 75) and he patiently got me up and…read morerunning . I am very grateful! Thanks Alpha and Consumer Cellular Brandon Towne Center!