These guys are the best, Carissa went out of her way to help me with my rural internet, any problem…read moreI ever encountered they fixed or knew who could fix it. Thank you so much.

Cerone installed an outdoor digital over-the-air TV antenna for me. They came on time, did a…read moreprofessional, clean installation, including running cables into my existing cable infrastructure in my house. The technician also set up each of 5 TV's (channel search, etc.) to be sure they all got a signal. The picture is outstanding, no blips or break-ups. I'm even getting a channel or two that I didn't know existed. The cost was very reasonable, just a little more than I pay for cable every month, including the antenna! Before finding Cerone, I had searched and searched for someone who would do this installation. If you want to "cut the cord" these are the guys to install your antenna.

After totaling my car in an accident last week In which my iPhone was also broken and bent up when…read moreit impacted with my chin from the steering wheel air bag, I found myself waking up the next morning with absolutely no car, no phone, in a lot of pain, with stitches in my chin. My only option I had was to get a bus schedule at the Town Information Center and catch a ride on the Centro Bus into Auburn, then walk 5-6 blocks in the rain, and finally reaching the AT&T store. On this day, I was in shock, in pain, exhausted, wet, and beyond desperate get a phone and figure out what to do. I knew that I desperately needed 3 critical things when I got to AT&T... 1) a new iPhone 2) a car 3)someone to help me that likes their job, was good at they're job, technologically and service knowledgeable, calm, confident, enjoyable working with and teaching others, someone who was patient, able to listen to understand, non-judgmental, projected good vibes and good energy, capable of smiling and laughing while working, and give me the time I needed making my AT&T experience enjoyable, and maybe even a little fun. I literally Prayed to God my entire trip getting to the AT&T store. SMH.. I Prayed that He would please, please, PLEASE, have my needed person in #3 be waiting to greet me at the door with a smile when I get there. Extremely grateful, God had definitely answered my Prayers that day. As I walked into the store that day, everything was exactly as I Prayed for, except for, there were "two" amazing people waiting that fit my #3 description to a tee...Zack and Alley, just like two Angels, waiting and wanting to teach me and help me. Both Zack and Alley, working great together as a team, were extremely kind and empathetic to my unique situation.. both of them being amazed that my chin had literally bent my iPhone in the accident... All I can say is that I had great time at Auburn AT&T because of Zack and Alley... we continued laughing and learning for 4 1/2 hours ... seriously best time I've ever had at AT&T buying a new phone... Good people. Thank you both!!

Turned what I thought was going to be a simple pickup for my phone upgrade into an ongoing issue…read morethat has since required a technical support agent opening up a ticket with AT&T's team (which has yet to be resolved). I stopped by this location to pick up my new phone (it was the closest location within driving distance that carried the size and color of the new phone that I wanted - and it was still an hour/one way from my home). I told them I wasn't quite ready to use this new phone, so I'd change over the phones and activate everything later. Even after this, they still DEACTIVATED the phone I had been using/was upgrading from (I wasn't trading it in)... which was especially annoying because I wanted to use GPS to get home (since I'm less familiar with driving around Auburn). Good thing I didn't have an emergency or something while driving home, because I didn't have a functioning cell phone!

Kyle was exceptional at answering my questions about the new IPods and then replacing my screen…read moreprotector for my 15 PLUS IPhone. It is out of the way to visit the Baldwinsville AT&T but I will make the trip due to their excellent customer service and products.

I recently had MAJOR phone issues while overseas, and Bailey was the person who helped fix it…read more After being on the phone for 2 hours in Ireland and getting nowhere, I had to send a relative to the store to FaceTime me from there to get some help, and Bailey was there and VERY HELPFUL! She did everything she possibly could to help us, and she truly saved the day. She was super kind and patient, and understood exactly what we needed to have happen. If it weren't for Bailey, my trip would have been absolutely ruined. I hope there are more "bailey's" in the world, because we need more kind and helpful people like her.

Needed an urgent electrical service done. Dave McCann and Tim came to the rescue. Tim was very…read moreprofessional and efficient. Highly recommended.

Great experience... Will definitely call on them again for future needs. Reasonably priced,…read moreprofessional, service was outstanding and accommodated my schedule. Thanks!

My family was recommended to go to this business. The owner was very nice & took her time to…read moreexplain every thing to us. When a custiomer came in to only make a payment she excused herself for a moment then came right back & picked up where she left off. She did NOT try to upsell us on anything. In fact she recommended a much LOWER plan for our needs as we don't have use for all the data & such. I would highly reccomend this company!!! They have my business for sure! :-)

Kevin was able to come into our church and look at our PA system and for a reasonable amount of…read moremoney we were able to get back to where we needed to be. He completed the work promptly and left the area very clean