I took my iPhone in thinking I needed a new charging port. They gave it a good cleaning at no…read morecharge and sent me on my way. I'll admit the cavernous feel of the showroom felt odd and a bit uninviting. One employee was eating her lunch on the counter which most businesses know is not good practice. I guess this is kind of a passive aggressive review but how can one complain about a rare free service? Bottom line: I'd use this business again.

I've always had great service from these people, some moved from iPhixit when they closed. They…read moreonly fix what's needed, and not oversell.

My iPad was not working correct said it was in recovery mode but would not do any thing else young…read morelady ran a few programs on it then called and said it was ready went to pay her and she said there was no charge for this issue I utilized the iPad last night works great

I had a senior moment when I lost my phone a month ago. Life is totally dependent on having a…read morephone. Everything requires cell phone verification, paying bills etc... I delayed buying a new phone because I bought a backup last January but can't find it. Today I bit the bullet and bought a refurbished iPhone from an amazing individual named Dan. He was professional, empathetic, not pushy and personable. Bad Apple is clean, the staff in the repair shop are well spoken and honest. If you're looking for an affordable refurbished phone I highly recommend Bad Apple. 90 warranty, aesthetically the phone has minimal smudges and if you order the tempered glass, $35, you get a free protective clear case with MagSafe. These folks are good people. My new Apple product resource This is one of the best retail experiences I've had in a very long time.

Romeo has outstanding customer service! And doesn't try to sell you something you really don't need.read more

Had a day off work. Scheduled a replacement battery on the website for an iPhone 14 pro. Drove from…read moremapleton for an appointment at 10am. And they do not have a replacement battery. and the girl there said it happens all the time and not surprised.

Wow, so glad to be leaving AT&T. Just left the Sugar House store where Tyler, the manager, told me…read morehe couldn't help me with a Number Transfer Pin. No help at all, he said "it wasn't his problem". That is one stellar customer service performance Tyler, congrats on making me feel even more confident AT&T is going down the drain. I will make sure everyone I know hears this and that my business account lines are terminated too.

I usually avoid cell phone outlets but wanted a replacement SIM card for my ATT/Pre-paid account…read more Popped in here and they gave me some good info about moving to an eSIM instead of the old SIM I had in the phone. Took about 5 minutes - No charge and I was out the door ! All good -

I took my phone to LLoyd because it wasn't charging and the port was extremely loose. After a few…read moreminutes, he diagnosed the issue and fixed it just as quick. Not only that, he was very friendly and made me feel completely confident that he knew what he was doing. Look no further, go to Cellairis.

Service was fantastic. Wyatt the new manager was able to fix all my problems in a very short amount…read moreof time. Extremely friendly and the most perfetional salesman I've ever met.

I switched to AT&T wireless over the phone. What a nightmare. I've been into the store three times…read moreto have them help me make the transition and Pam and Eddie have been stellar in helping us get it all figured out. Going forward, I will always just go into a store to make a change in our wireless service.

What can I say? Absolutely amazing customer service! Can you imagine visiting a town, working out…read morein the hotel, your phone breaks and you have no input while getting ready for a flight the next day? Big shout out to Angie! She truly went above and beyond to provide great service so I could have my screen fixed and ready to go. I highly recommend. And while I was waiting, saw several customers come in and get their replacement screen protectors for only $12! Done right there on the spot! Convinced me to go ahead and get one too! Thank you Zagg

Elvia was amazing and so very sweet! I would absolutely recommend this location and their service!read more

Great customer service answered all of my questions and when he did not know the answer to a…read morequestion he used his resources to find out the answer his name is Phearson.

Safety was of no concern when we came here. Service is the problem. The manager Devon attempted to…read morerip my family off and we spent over two hours in store and on the phone getting it corrected. We went in to update our phones to the iPhone 12 Pro. Devon advised that we had to finance and turn in our phones. I couldn't buy them outright (which was untrue). We advised we only wanted two upgrades and wanted to keep our lines. Devon said that was fine and that this new plan he pitched would keep our costs even lower. We received the new phones within a week and turned in our old phones to Devon who advised he would send back to ATT . Our bill came in this past week and it was $259 more than our normal bill. We called customer service and discovered that Devon added two new lines to our plan without our knowing and we were one day out from being locked into these new lines. Wife went back to the store to get Devon to correct this issue. We ended up going to a different store to pay for the phones outright. Devon still had not sent our new phones in like he said he would -lucky for us. We retrieved our old phones. Wife ended up arguing with Devon for him to cancel the lines while on the phone with customer service. Customer service said they wouldn't remove the lines without Devon agreeing to doing it. Huge mess with multiple follow up calls to get this corrected. This store manager should not be trusted. We were lied to repeatedly and finally got the entire 259 back. Terrible experience. Will never return.

Verizon is usually a nightmare experience, but Drix was awesome helping me with a phone issue…read moretoday. They were the only one working and were doing an amazing job of getting to everyone and multitasking, so appreciate the help resolving my issue quickly!

Don't use Verizon home internet...got scammed by the sales person saying my home is in a qualifying…read morelocation and after a year or so of issues realized they entered a random address and I've been paying full price for limited coverage and now I'm being told if I am not happy with the limited service to cancel the service... no apologies, no let me try to make things right... just take it or leave it.... I'll be seeking legal services on the matter

These guys were wonderful in every way. Andrew and his manager were helpful, kind and forthright. I…read morewas switching from another provider to T-Mobile, and they made sure I got just what I needed, nothing more or less. They also helped me understand what was happening and how it would all work every step of the way. I'll definitely go back to this Foothill location in the future.

Deisy was very Knowlegable and went above and beyond to get me a promotions that helped me save…read moremoney!