My sister passed away in June. I went to the T-Mobile store to cancel her service and they told us…read morewe had to go to call Customer Service. After spending an hour on the phone trying to talk to a manager Customer Service told us we had to go back to a local store.. they told us they couldn't do anything on the account until we verified a pin via text. The phone has been dead and not used since June 5. This is absolutely unacceptable. I don't blame the local store as much as I do corporate headquarters.. they make it impossible to cancel service even though we had all of the valid information, including a death certificate. Do not use T-Mobile.

There's young lady by the name of Tabitha working there. She was absolutely fantastic in helping…read moreme! Thank you again, Tabitha.

Positive word of mouth from friends and family lead me to Chinatown Mobile to fix my cracked phone…read morescreen. I came in on a Saturday afternoon and had to drop it off and return since it was busy and took about 2 hours. The tech was the only one running the store and said that it would be faster on weekdays. Screen was fixed for $50, which is very competively priced. One thing to note that this is Chinatown, and there is no proper lines, so I would recommend walking up and getting acknowledged as next in line when you walk in. While I was waiting patiently for some ladies being assisted, several people came in, and basically cut in, which was annoying. Other than that, great job as phone looks and works like new again!

Very helpful. Not a client, but had a internet spam question and they were very willing to answerread more

South haven @AT&T you lost 4 customers, due to the lack of respect and common courtesy my wife and…read moreI received during our visit. As a customer we have questions that needed to be answered which clearly annoyed you.

Honestly I've had all the major carriers and I always go back to T-Mobile cause of the customer…read moreservice. Everyone's always nice and even though sometimes it can take a bit to answer a question.

Great customer service! They know their products and services well so they can best match you with…read morewhat you need/want. Extremely knowledgable and honest. They will go above and beyond to help you out.

I have to thank Roman so much for saving me from a total catastrophe with the laptop I purchased…read morefrom Unique Geek in Valparaiso. I'm from Chicago and would drive out here ANY TIME to let him work with my sensitive laptops. He is so incredibly knowledgeable and kind, and he also helped me with a totally abusive situation I had to go through with the owner of Unique Geek who was rude and insisted that every problem on a used computer I had spent $850 to buy from him, was somehow my fault and unresolvable. Roman resolved all my issues within the hour, and took the time to sit down with me to make sure everything was resolved. Had Roman been the one to transfer my data (which he does for hundreds less), I wouldn't have had any issues had I hired him to do the job in the first place because he would have done it correctly. Before I go on, James at Unique Geek is an excellent worker who deserves nothing but respect, but unfortunately the owner has been there the last days and was totally unwilling to deal with a number of very serious issues in the new-old laptop I purchased from them for a rather hefty price, at least $150 more and Roman tells me $300 more than he would have charged me for an identical computer and data transfer. When I went back to Unique Geek after attempting to use my new-old computer, there were MULTIPLE serious dysfunctions with the operating systems which I had paid literally a fortune to have updated and prepared for an accurate and functional data transfer. My keyboard and spacebar were not tracking, and so there were bizarre spaces in my word processing. Also, such vital functions were totally unavailable, such as accessing an external hard drive, accessing my downloads, or accessing my desktop through finder without going through a 2 minutes process for something I need to do 100 times a day. Roman resolved my problem so quickly and was prepared, as well, to address the other issues. From here on out, he will be the go to IT person for my needs ranging from laptops to desktop setups.

I was in a jam my iPhone froze. John at Roman Tech resolved the issue within a few minutes! I…read morehighly recommend visiting Roman second sporting local Michigan, Anna businesses! 10 stars

Excellent customer service, great selections and best prices in town. The employees are very…read moreknowledgable and honest when helping you make a purchase. If you want fast and great quality service then visit abc in Hammond, you won't be disappointed!

Save yourself a ton of trouble. Don't go there. Plus, you'll only make the manager angry by going…read morethere. There is a room in the back of this store and she really hates it when she has to leave it to help a customer.

I took my mom there to get a new phone last week. At first I was dreading it already anticipating…read morethat we would be standing in line waiting for a rep to help us. Boy was I wrong. We walked in mid afternoon and we were the only ones there. She just needed a new flip phone as her old one was obsolete and both reps were able to help us out. Very grateful for their patience as the phone was in my dad's name and since he passed away recently we had no idea what the pin number was, etc. They were able to get this info, order her a new phone, and it was in less than 2 days. We picked it up a few days later and again super impressed with the service. They activated it, made sure calls came in and out on it, and made sure she was comfortable with it. What a great experience.