A visit to the AT&T Store on Richmond Avenue was very satisfactory as I brought a friend there to…read moreswitch her mobile phone service to AT&T. She had a new phone that had to be activated and also requested that all of her data be transferred to the new phone. Customer Service Representative JD handled the whole affair with expertise, diligence and extreme patience as this customer had a great amount of data and she had many, many questions during the time it took to complete all of this. He is to be commended for his work. Thank You

The worst customer service…read more Brought an iPhone case. Rep told me she will email me the receipt instead of printing one. Wasn't planning on returning it. A week later came back in to return it but told them they never emailed me the receipt. Rep that sold it to me, was flabbergasted and said if she did the transaction there is no way I would not have gotten it. She tells me there is nothing she can do and I can only trade it in with another useless expensive case. I already told to a AT&T rep at another store as well as online and they both told me that they should be able to accommodate or if anything find the transaction if I had bank statements and the date and time of the transaction. She was getting offended that I told her this info and she was acting extremely unprofessional and needs a lesson on customer service. I don't believe any of them care about this yelp site but I will be escalating this further due to my dissatisfaction

Jakaira was so professional, she took her time with me, explained everything to me and I never…read morefelt rushed, I am 81 yrs old & I wish all staff was like her, thank you for your time

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Amazing experience, fixed iPhone 13 screen within 20 minutes... very reasonable price…read moreRecommend HIGHLY

Quick efficient spent 100$ on replacing my old iPhone 11 screen took only 10-15 mins good value and…read moreit was only 5 mins away from my house it was done by someone at their house a personal business

Great place to fix your phone nice and fast service at a great price! I will definitely always…read morerecommend this place

Best repair shop on the Island! The fairest prices and very kind owner. I would recommend this…read morestore 10 times! I have been there 3 different times already. The best!! Thanks so much for always helping me out!

Have been here a few times, always a positive experience and the job is always done right. The…read moreservice is nice and accommodating, all requests handled professionally. Value was good and made me feel like I didn't get ripped off. Fixed iPhones, fixed Galaxy phones and an iPad a few times. Can't write good food reviews with broken tech!!! Only drawback was some items needed to be left overnight

They were friendly, efficient, and very fairly priced! I…read moretook a bus from Brooklyn to come here and would do it again! Not once did I feel I was being scammed or taken advantage of. I would reccomend them for phone repair for sure! Store is well lit and clean. They have a comfy seating area for you to wait.

Wow. That was the worst experience. I've gone there 6 times for internet. Cable and phone. Every…read moresingle time they can't help BUT THEY TAKE MY MONEY. Nobody know what they're going. Awful and they want you to do things onbthebihone and they don't have WiFi there. Awful. Do not recommend.

It's dumb that they don't divide up what customers come in for what. There's no reason I should…read morewait 20 minutes because someone is opening up a phone or something elsel. Meanwhile I'm just here to DROP SOMETHING OFF. Like why can't I just drop off my item and go. I also think they need workers that are more knowledgeable because it shouldn't take 20 minutes to explain to a customer why they should choose spectrum like what the hell is this. Also since when do so many people come inside to pay their bill?? I assumed everyone paid it online, would save some time if people realized we are in 2025 and coming into a store to pay your bill is stupid and makes no difference than it being taken out of a bank account because from what I see everyone still pays with their card anyway. Edit : I'm still here 30 min later and i'm realizing the workers are sitting here conversating with the customers rather than doing what the customer came in for and moving onto the next guest. Like everyone knows older people love to talk so if they're over talking , proceed to do WHAT THEY CAME IN FOR !! NOT CONVERSE ABOUT PERSONAL LIFE