I would certainly recommend this place for any electronics repair. I needed to have an RJ12…read moreconnector soldered back onto the board of my Fanatec wheelbase (driving simulator) due to it coming loose, along with securing an adjacent RJ12 connector that was starting to come loose. Most of the other repaie shops in the area that I contacted turned the job down, but I received an immediate response to my inquiry from NY Repair Center. I dropped it off the same day, and within 3-4 days, it was ready for pickup. The device looks and works as if it were brand new. Couldn't be happier with the outcome, and I'll definitely be returning for any needed electronics repair work in the future.

He doesn't pay his rent or electricity bill. Terrible tenant, not sure how good he is with repairs…read morebut I wouldn't trust him with my computer.

All I can say is this place is real and they fix your phone problems. Went in for a piece of rice…read morestuck in my charging doc and of course I jammed it to the point I couldn't take it out They assessed the issue, ordered the part and BAM day later it was fixed. Apple wanted $495 to fix Must check this place out for your phone repairs

They didn't get off to a great start as the store opened a half hour later while I waited outside…read moreof my car. When the finally opened the individual that replaced the iPhone screens was not there and was told that he comes in the afternoon. They said I could leave the iPhone there and they would repair it, so I did. I came back after 2 o'clock and then they told me they couldn't fix it. What a waste of time‍. The incompetency starts with the ownership down to the guy who plays with the phones and the girl who sits behind the counter doing absolutely nothing. I brought my business elsewhere where they fixEd the screen in less than 22 minutes. Do not allow them to waste your time as you have been given fair warning about this place and I believe they have another location according to the individual sitting behind the counter

Took my daughter's iPad for repair, after Apple said it can't be fixed. iPad was fixed at a fair…read moreprice. Thanks for the good service!

Worst place ever..the screens they are selling for iPhones are cheap quality..they don't offer any…read morerecommendations Depending on how bad your phone is broken..they'll just put one of they expensive cheap screens on and even if it's lifting up they'll still sell you the service as if they did a good job..highway robbery!!

Amazing experience, fixed iPhone 13 screen within 20 minutes... very reasonable price…read moreRecommend HIGHLY

Quick efficient spent 100$ on replacing my old iPhone 11 screen took only 10-15 mins good value and…read moreit was only 5 mins away from my house it was done by someone at their house a personal business

Great tech team that handled the repair! I would def…read morerecommend anyone who is looking to repair, the screen works good and the repair was done super fast Appreciate the quick turnaround

They are liars!!! I brought my laptop to check because I…read morethought, it was broken, since the screen was black. I passed it for diagnostics. The next day, they called me and said that the problem is with Software, which they can fix for $150. I decided to wait with the repair, as I was soon about to go to visit my son and wanted to show my laptop to my son first. It turned out that it was just the lighting of the screen went to zero and the son showed me 2 buttons that regulate the illumination of the screen, one with a plus, the other with a minus. After such an experience, I will never turn to this company again and will not advise others. Now I understand why among Russian -speaking in America there is a distrust of Russian businesses. Shame on you!!!

Was a great experience was very friendly and wait wasn't long at all to fix ps5 definitely will…read morecome back again !

So it's been quite a while since I've needed to pay a visit to the Smart Addiction shop and now…read morethey are in a different location than those first times that I needed their help. Recently I miscalculated my stride on some steps and came crashing down with my mobile in my hand and while I wasn't injured, my phones corner glass was smashed. I was mad for the most part since the phone is only five months old and didn't have insurance on it. Before you chide me about that, I should mention that I've never so much as scratched a phone screen in the 25 or so years of using these devices. End of streak. So anyway after being scolded by Verizon, I headed to the Smart Addiction store which is also known as "iFixit New York, Bay Ridge" location to assess the damage and the cost to repair. Sadly, the screen for this particular model was not in stock and would need to be ordered. I have a Google Pixel 9 Pro XL since I rather like a large phone based on all the web and social media stuff I do. The other downside would be the cost of $300 to replace and repair this broken screen. They said the Google phones are costly repairs so the part was ordered and I waited a few days. Once it was in the shop they took my device for a few hours and all was good as new. The staff is friendly but as technicians they are more interested in getting the job done efficiently for the customer. I told them the exact happening that got the breakage for them to be aware in case such actions lead to other issues. It's always best to be honest with the technicians. If you spill something on a laptop, let them know, if you drop your phone out a window, let them know etc. All in all I am glad that they are here and I hope that its a while before I have to come in there again since I don't like breaking things. Another good option at this location in Bay Ridge is that they have one of those Go Lockers so you can direct Amazon, FedEx and more to so you don't miss a delivery while you are at work. Thanks for the repair gang.

They overpriced me to fix my screen/phone, and they also rushed through the process so now my front…read morefacing camera and flash isn't working. Part of the screen is also bulging out because they didn't push it in properly, I do not recommend this store to anyone.

Not sure why all the negative reviews; experienced some of the BEST customer service of my life…read morehere (and I'm hard to please :)). Came in with a cracked iPhone screen, it was replaced. Screen had some issues, brought it back in, they put on a new one, that one had issues. Procured me a refurbished original iPhone screen and voila, all fixed! Sal was sweet, accommodating, zero issues in helping me resolve the issue. Simply couldn't recommend them / him anymore!

I brought a laptop here - the customer service was very nice, although they did not answer their…read morephone very often. After dropping off the computer for a diagnosis, they gave me an 'unrepairable' result and claimed the laptop could not be fixed. I then brought the laptop to MSI-Net for a second opinion and the techs there were able to fix it to perfection. MSI-Net diagnosed and had the repair completed within a week - outstanding service. I find it difficult to understand how UBreakIfix claimed that the laptop was beyond repair?

Did not have a positive experience. Dropped off a laptop for repair on June 20. Was told…read moreconfidently it would be 1 week and that they often see this issue. I finally got it back on July 26. Over that period I checked in 3-4 times. Multiple times was told they needed to order additional parts. I understand supply chain issues but the repair was not a complicated one. I always had to initiate the communication to find out where things stood. Each time I was given a new completion date and each time it was missed. There was not a genuine apology or explanation. Just the generic blase attitude that is common in mediocre customer service. The final repair did not return my laptop to its prior state and still had one minor component that was a little loose. I was simply told to be careful when using it. Maybe that would have happened elsewhere too but I will look for another repair shop next time.