Experienced great customer service getting a new radio installed. Prices were competitive, service…read morewas easy to schedule and they were extremely helpful with my follow up questions. I highly recommend them for any audio related needs.

Not a very good install and when I went back to have some things fixed, I got charged and told that…read moreneither amp works and they also disconnected my fog light. And then the attitude started. Don't recommend at all.

my carver sd/a-360 5-disc carousel cd player with linear single-bit d/a converter is not right…read more sometimes my cd has sound and other times no sound. most of the time, it is not playing. i think there are two o ring bands that were out and stretched out, or the laser needs to be clean or not read the cd. there was one time the cd was stuck, and i turned the player upside down to get it out; maybe i missed aline, the laser beam. thank you frank cupertino

We recently moved into a house that had speakers in several rooms. We had no information on the…read moresystem. Dennis came out and assessed the situation and promptly provided a proposal for setting up the system. He obtained all the equipment needed within a week and returned to set up the system. He was very professional, obviously knew his trade very well. He was very informative with instructions for us and made us feel comfortable that we could contact him at any time in the future if we needed assistance. Highly recommend Atlantic Audio and Dennis for their services.

I spoke to him on the phone a few times, although he didn't do my Repair seemed like a honest and…read morereputable business

I brought in a 1975 vintage Sony turntable for servicing. Had great communication, on-time…read moreestimates and faster than expected return. Jorge is pleasant, polite and very exact ... exactly what you hope to get with a technician of his level. He replaced some board-level components, cleaned and lubricated the mechanical sections and my 50-year-old turntable was spinning like it was 1975 all over again! Reasonable price for the work as well! Highly recommended!

I called Jetsons service for my LG washer. They were here within days. While here, I asked about a…read moreproblem with an igniter on my Thermador cooktop. Andy, the service rep checked to see if the part was available which it wasn't. Both Joe K and Andy did a favor for me and I thank them. Jetsons always has real people and answers their service # promptly. Thank you for a well run company that's a pleasure to do business with. Connie E

I have been dealing with my GE refrigerator not working since early December , here it is March 11,…read moreand 7 service visits later , 25 parts ordered , not sure how many he actually replaced, hours wasted waiting for tech to arrive, loss of food and guess what , I still do not have a fully functioning refrigerator . Yesterday he came to replace a final part, asked why, now that it is working fine after last visit, he said GE told him to , then left abruptly , we thought he was coming back, and when we to put our food back in and noticed now the back light is now not working, it was before he came . Asked to speak to the service manager x 3 throughout this nightmare, still waiting. SHAME ON YOU JETSONS!!! Mary L

Doug is awesome! He has done a lot of work for us over the years and he is always knowledgeable,…read moreprofessional and kind. Highly recommend!! Aaron

We were very satisfied with DRD Technical Solutions. We found Doug, the owner, extremely…read moreknowledgeable in all the diverse technologies intertwined in most sophisticated home electronics systems, whether security, home entertainment or high-speed communications. Doug responded quickly and professionally to our request for assistance in our unfinished complex home electronics project. We highly recommend DRD Tech Solutions.

You would think a card holding Best Buy Geek Squad total tech member would matter to this company…read moreand store- it does not. After purchasing high dollar TV and paying $179 for installation, the tech tells me it would cost $100 more to turn it on and connect it to WiFi. I've had so many issues with Best Buy service after spending many thousands for appliances, TVs and computers over the last year that it isn't worth the trouble anymore. Customer service has gone south. I told the tech to take the TV back to the store and I will take the rest of my high dollar recent purchases back. Short the stock if you own it.

Geek squad tried to sale me a membership ($200 or without $300) for factory reset for my surface…read more To make a long story short was told going to take 2 to 4 days. Came home went to youtube and found the process to reset my surface. It took 5 minutes. I would not every go or recommend Geek.

completely professional,knowledgeable, & people friendly they upgraded my bentley gt with so many…read morenew features that my head is spinning. the job is clean and precise and looks as if it came from the factory jay made suggestions that made sense. a new front camera, new phone chargers, disc player, new usb ports and the latest model pioneer radio that sounds better than the original nick took me outside transferred my sirius acct and took me through the huge array of buttons. - bravo.its the place to go, the place to be for car audio

I got an estimate to install a system the previous week and then when I returned the following week…read moreto have the work done I was told that it was gonna be several hundred dollars more than what I was quoted the week before. When I asked the owner how to fix the solution he threw a temper tantrum and demanded to give me my money back. I've already given $1000 deposit for a head unit and then he refused to sell me the unit I'd put the deposit on. Bad customer service and inexperienced business owner who does not communicate with clients efficiently or respectfully.

Tried a bait and switch.I was born in the day,but not vesterday.I was trying to buy a mcintosh amp…read morefrom them.I needed more pictures and they sent me some but were a little blurry.I have a magnafying glass that i used and it was a different serial #,

For the past year and 9 months I have been looking for the right pair of Sonus Faber Nova I's. I…read morehave OCD and care about condition but don't have the budget for a new pair. I have found a few for a good price but they just weren't right. I found audio advisors and saw they had a pair so I called. The first and last question I asked was about the condition. The person I spoke with said several times they are like new and even said they are "perfect". He said the person who owned them had several houses and barely used them. To me "like new" means they are just like a new product but were opened and used. And perfect obviously means perfect. To my surprise they did not include the manual like a new pair would and the bottoms of both speakers have several very large scratches all over. This is the most I've spent on speakers and I planned to have these the rest of my life so I would rather not have them than have a pair with damage. Like I said I searched for almost 2 years for the right pair and the pair audio advisors sold me were not as described. I asked several times and each time I was not told the trust. I called to express my disappointment and the same person I spoke with made it seem as if it was my fault. He said "well you did buy a used pair". Yes, I know they were used but I was told several times they looked new and were perfect. Then condescendingly told me "The scratches are on the bottom you won't see them." Okay well there is also a blemish on the front of both speakers. Regardless, thats not the point and he was just making it worse. I was very calm never rude just disappointed but he handled it poorly and never apologized never looked for a solution just made it seem as if it was my fault for buying used. Like I said I asked several times about condition so I don't see how this was my fault. He then said plug them in and listen to them they're great speakers. He never seemed to want to help and never addressed my concerns. I don't know if he even understood (or cared) what the issue was. Additionally, I waited almost 2 weeks for a shipping quote. Fine things take time I get it but the issue was I had to call back after a week and remind them I was waiting. Still nothing after several more days so I called back again and they had the information. I wish they called me to let me know but okay. Lastly, I wanted to mention a few days after the initial call I got a call from the person I spoke with thinking they had the quote but he called me by accident thinking I was someone else. Not a big deal at all but goes to show they are unorganized. Needless to say I am very disappointed with the entire transaction but mostly disappointed my almost 2 year search ended this way. There are plenty of other places out there that are honest and if there was an issue would handle it much more professionally.

After having a different repair service out that simply recommended "Buy a new refrigerator", I…read morecalled Wayne at Jupiter Electronics. I explained what the previous company had said and the issue I had with the refrigerator. He agreed with the diagnosis of the previous company - but instead of a new refrigerator, he said he could fix it. He ordered the parts to be overnighted, but they didn't arrive until late the next day. He set me as the first appointment the following day. He arrived promptly at the time he indicated and explained everything he would need to do. At one point he found that "oil had gotten into the refrigerant lines" and that is "not good". He thought he could get it cleared out, and he did. After about 6 hours the refrigerator was cooling like new. He charged $300 service fee and handled the entire parts replacement himself by placing a claim with LG for the warranted parts. Wayne was prompt, courteous, friendly and honest --- especially after hearing what the first company said!! Thanks Wayne!!!

Best service I've ever experienced. I've used this company for 10 years. He answers the phone,…read morecomes out quickly with needed parts and keeps my appliances running smoothly. Absolute perfection.