Wow wow wow! Probably the best customer service I have ever…read moreencountered. Milt told me right from the beginning that his service was not the cheapest I could find for what I was looking for. He then proceeded to give me a lot of advice on what I needed to look for and how NOT the be taken advantage of when dealing with other internet providers. Thank you so much!!

Highly recommend Atlantic Nexus!!! If you're looking for an internet service provider where you…read moreget amazing customer service, then you've found them. I've been on the phone with Milt, the owner, and Liz...at 10pm because they were trying to help me troubleshoot a WiFi issue with my router. Milt could have waited until the next day to call me back but wanted to ensure I was up and running. He'll tell you what you need, why, and make sure you don't pay too much. Give them a call...you'll be really glad you did.

"I am writing to provide a glowing review for your T-Mobile mobile expert, Olivia Depamphilis, who…read morehelped my son and I with my mobile service on 10/01/25. The entire experience was fantastic. She helped with an upgrade for my son and I and also a problem I had with the account. I was having a problem with my account being switched to business when it should have been a personal account, Olivia's expertise and professionalism were immediately apparent. She took the time to explain why that happened, patiently answer my questions, which made me feel confident and at ease. She upgraded us to the newest iphones and the process was very informative. I especially want to commend Olivia's for finding a creative solution for our problem and her positive attitude. She consistently went above and beyond to ensure we were satisfied. It's clear that she is a huge asset to your team. I will definitely be a returning customer because of this exceptional service. I recommend to anyone to go see Olivia Depamphilis at the T-Mobile store in Kennesaw, ga. Sincerely, Way R.

Tony is an amazing asset to this company. My account was with Sprint and had been created in such a…read moreway that representatives had trouble dealing with it everytime I called in. When T-mobile merged with Sprint, I attempted to migrate my account to a T-Mobile personal account at this same location a few months ago and spent 4 hours in the store. After all of that time, The lady ran into an error and could not complete the transaction. I came back to try again and found Tony. He was patient and extremely knowledgeable. After an hour if research (this is how complex my account was) he knew how he would correct it and migrate it over to T-Mobile. He explained the process as he went through it and did what he said he would. Tony even took it a step further and contacted customer service to finish the process weeks later. He has been in constant contact with me updating me on every aspect. I was looking at going to Verizon after dealing with the last representative. I had been with Sprint for 20 years and Tony provided me with the customer service I was used to.

Zero stars Predatory…read more Scam artist company that doesn't employ one single American who speaks like a human. They only employ over sees people who read scripts Their customer service representatives don't answer questions directly asked to them. You must repeat it multiple times and be extremely adamant on pursuing an actual answer to your question. They will cut off your services without any notification and they will act like they can't restore your services without a technician coming out, which they absolutely can restore it since they cut it off remotely. I have proven this through years of being their customer, they automatically will restore services remotely. If they sent out a technician you are automatically charged $100 regardless of whatever issue doesn't matter if it's Xfinity's fault, faulty rotor, faulty modem, faulty connection, faulty cameras they will always charge you $100 minimum for technician visit. If you're moving, and you need to move your equipment, they will charge you for a technician to come out, even though the technician came out to install the cameras and are physically unable to be moved on your own unless you have a double size ladder, and are willing to take a risk with your life. If you leave your cameras, they will charge you for new cameras and charge you for a technician to come out to install these cameras .You must call them and once again advocate for yourself to get that hundred dollars removed. It takes at least two hours to get anything resolved. Do not expect anything quick to be resolved when they transfer you which they will transfer you repeatedly to avoid any actual results in your favor You end up spending at least two hours on the phone with them every single time. This company has horrible customer service. They're completely predatory very disrespectful. Will tell you to calm down even if you're speaking to them politely calm saying yes ma'am no ma'am yes sir no sir they will tell you to calm down when speaking to them even if you're speaking correctly precisely respectfully doesn't matter they try to gaslight you into rage baiting you to respond. After even speaking correctly respectfully to them, they will notate your account that you are a hazard & a risk as a client to speak with over the phone so every single time that you were transferred every single person from that moment on will treat you completely disrespectfully and continue to try to rage bait you. Their prices will change without your notice. They will say that you agreed to something, but you have never agreed to anything. You didn't sign anything. You didn't agree to it. You didn't agree to change anything you didn't add anything you didn't agree to any rate change. This will happen continuously through years if you continue to stay with them. Your bill will frequently be wrong. The price is on your bill were frequently changed. Trying to advocate yourself will frequently be unresolved. I do not recommend this company whatsoever. They will automatically debit your card, even if you're set up on never auto pay. They absolutely have done this to me and I had to call my bank for a fraud alert . I only had a refund after telling them that I was going to seek a legal counsel for theft and money laundering out of my account without my authorization .It doesn't matter that they are one of the only companies that offers Internet and home security in one do not patronize this company. You will be incredibly disappointed.

Great service at this location. We have been fed up with Xfinity for the last month. Internet has…read morecome and gone off and on. Josh provided great customer service and exchanged the box and gave us a new remote. He was pleasant and professional.

Courtney knocked it out of the park on this Starlink installation. He showed up in the time window,…read morelistened to what I wanted done, and nailed the installation with practiced speed and proficiency. Having gone to another installer who had a lower price and was disappointed, Courtney pulled it all together in perfect fashion, and made it work. use this company and you won't be disappointed.

On time (actually early) installation. Over and ABOVE service. Excellent explanation and review of…read moreDish features. Can't say enough good things about the experience.

Try to cancel my internet guess what ! Can't cancel because was a promotion and everything else…read morewill increase After I been promised I'll pay $193 Now is almost twice It's awful every time you call. Someone will not be able to help o don't know how to process the paperwork cero clue ‍

The store is clean and well organized with seating. Plenty of parking that includes handicap and…read moreonline pick-up as well. They have some great promotions when you switch service providers. Plenty of news phone you can choose to update from. A friendly, yet understaff team of associates that are willing to help, but they get outnumbered a lot due to more difficult issues with customer's phones or plans. They do have public restrooms. Dylan, Austin, Anibal where very helpful today.

Finding Free Filtering was a blessing to my family as I could not find a parental internet filter…read morethat I was satisfied with. Most of the ones on the market have very mixed reviews, and I wanted to make sure all of our bases were covered with keeping bad sites out of our home. For several months we tried the free version which was great, but we needed more options. The Premium Free Filtering allows us to look at analyticals, and it also has a white list and black list which is very helpful. The founder, Michael, was nice enough to help me get everything set up correctly on our router and computers. Now we have more peace knowing that a Christian internet filter is on all of our computers in our home.

From the owner: Get FREE internet filtering for home Wi-Fi, based on traditional Christian values. Make a simple…read moreadjustment to your router’s DNS settings, and any device connected to Wi-Fi will be filtered from evil content automatically. We provide paid remote Expert Setup over Zoom, plus the ability to filters devices when away from Wi-Fi, with our Premium membership.

Laughable service Internet cuts out literally several times…read morean hour Service guy came out and "turned up the speed" on the modem which did nothing. I live in Gainesville GA Avoid this company like the plague. Do not tolerate these half a$$ greedy companies not giving customers what they pay for. Unbelievable how bad this is. I can't even watch an entire movie without CONSTANT loss of wifi

AVOID this company at all cost!!! This is no joke. What's the worst experience you've ever had…read moredealing with an internet provider? I promise, it will be better than dealing with GigaMonster. I thought, they can't be worse than my only other option, Comcast. Comcast leverages their size to engage in horrendous business practices. But at least Comcast employees have always been nice and when Comcast has outages, they address them reasonably quickly. GigaMonster fails at these basic business functions. Every support person I spoke to, during this current five hour outage and counting, has been dismissive or even rude. And all the BBB complaints seem to corroborate this experience. If you think they have cheap prices, it is for a reason. They obviously don't spend any money on customer service nor maintainable infrastructure. I gave you a chance, GigaMonster, and you failed miserably to reach even my already low expectations. Good riddance!