My son needed his gaming system fixed and they were very helpful and responsive. It was fixed in a…read moretimely manner.

When my screen on my cell phone cracked ,my phone fritzed out on me. I went to a chain cell phone…read morerepair on McKnight Rd , they didn't have a replacement screen for my phone in stock. They were kind and helpful to call around to their other shops in the area to find a screen but to no avail. I then went shopping for a new phone but what I found for under $500 were all pretty much what I already had. I looked online and decided to call Xtreme phone & computer repair on Brownsville Rd. The owner was fantastic and was able to locate a replacement screen, he did have to order it but the phone was repaired and ready to be picked up in 48 hours. The cost to repair was reasonable and my phone is working great now without any problems.

Since my phone carrier doesn't have an international plan, I was told by a travel agent that…read moreT-Mobile worked well in Great Britain. So I went to the store in Whitehall, PA and all the young men working there were very friendly and professional. We were told by one of the guys to go ahead and purchase an unlocked phone and come back (we found one much cheaper than one at the T-Mobile store) and they would set us up with a 30-day international calling plan so we could call our loved ones in the U.S. while we traveled. So I went to Best Buy and purchased a name brand "unlocked" smart phone for $110 and went back to the T-Mobile shop. Another young man waited on me and reviewed the plan I wanted but wasn't sure how to set it up so he went to the manager. The manager told me they could only use a phone that had a prior T-Mobile account on it, and furthermore, they "don't have those kinds of plans," even though the first young man showed me the 4 or 5 plans during our first visit to the store. So I drove to the store twice in one day, spending about 3 hours and 40 miles of driving and $110 to not have my need fulfilled. So, it seems there is a serious lack of training which will prevent me from considering using or recommending T-Mobile in the future.

You will be held hostage if you want to leave, lol. You will have to pay an extra monthly fee on…read moretop of another fee to leave your TMobile plan. I was paying $230 for two phones one bought at TMobile and one bought at Apple. Their monthly payment fluctuates from 10-20 dollars more. Don't go to TMobile find another carrier. Also these people will play in your face and tell you you're getting a better deal then you get charged 200+ more than expected.

This place was jam packed and it took forever to have someone check you in and assist…read more Additionally, service and accuracy varies depending on who is helping you. Andre really helped us out and I'm glad he was able to resolve our outstanding issues and account discrepancies.

Verizon Brentwood, PA Paul made the experience of updating…read morea phone and taking advantage of the Apple watch offer. He was knowledgeable and helpful in guiding us to the best plan and coverage. He was a pleasure to work with - highly recommend him!

In all fairness, the agent at the Southland, West Mifflin store was able to adjust settings for a…read morephone which was only 3 days old and he was nice initially. But when I questioned him and he wasn't able to address my concerns he became angry. The grand finale happened when I then asked to return the phone, as it had a 30 day warranty. At that point he was furious and proceeded to hide the back room. When I then told him that I was willing to pay the restocking fee, he just kept walking away and another agent told me to leave the store. A $1200.00 phone should be able to find a signal and provide decent connection strength. Beware of Verizon deals on phones, and don't rely on the customer service. The young men at the West Mifflin store have no respect or patience for elderly customers.

I wish I could leave a ZERO star rating!! I have had nothing but trouble with my bills and service…read more The guy who waited on me wasn't truthful, and when I went back, he hid in the back and shoved someone else out there and he told me that Mark moved to California. Imagine that! I have to go back and fight with them again about my bill!!

The workers are top notch and nice selection of phones and accessories.They help us when we had to…read moreswitch to I phone 15

From the owner: Visit the T-Mobile store in Bethel Park and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 5215 Library Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Amazing customer service. The owner took his time with me and was so helpful with the whole process…read moreI will be a customer for life, truly cant get any better service for your cell phone needs.

From the owner: Cell Phone Sales for all Carriers, Cell Phone and Computer Repair, Bill pay center, pay all utility…read morebills here

Came in to this location to trade in our phones. This is a corporate AT&T location. Came in a…read moreSunday afternoon. Service was quick and smooth. There were a couple customers that was being also be helped. But not sure if I just came in at the right time but service was a breeze and quick. In and out. Staff was very nice.

I went to buy a new phone. Brinnan talked me into taking a "free" Samsung watch that I wasn't…read moreinterested in. "Why not its free". 3 weeks later when I received my bill, it became obvious the watch wasn't free as it had monthly fees and taxes along with the watch itself being only half off. I went back to the store to return the watch, I've never opened or used the watch. The associate told me I was outside the 14 day window. When I asked how would I know I needed to return it in 2 weeks if my bill with the unexpected charges wasn't going to come for 3 weeks. The associate checked with their manager in the back and came back saying there was nothing to be done. The manager didn't even come out to explain to me why. My familes shopped at the waterfront store forever. Not anymore

I wanted to amend my previous review that I have left, I brought my steam deck here twice. They…read morewere able to clean the inside and replace an analog stick for me. They happened to misplaced my micro SD card, but promptly replaced it.

Knowledge, friendly, fast and fair prices! Do not hesitate. He is a cracker jack at fixing almost…read moreanything!

I went into the 355 Fifth Ave Pittsburgh Pa location today on my lunch break to ask about…read morepromotions on Apple Watch & iPhone bundles. Didn't get any information on that. The sales person asked me what phone did I want and I told her I dont have a preference Im interested in hearing what the deals are. She asked me for my ID and I said what do you need my ID for she said thats how it works here you have to show ID. I said ok but what do you need my ID for if Im asking for prices. She said we need to run your credit, I said for what we havent even spoke about anything. She said well if you dont qualify there's no point to tell you about the promotions. At which time I left the store. I was going to pay cash if we got to that point. One of the strangest exchanges Ive ever had in a place of business. Great customer service Verizon! AT&T here I come!

Wow! I don't understand the bad reviews here…read more I have been thoroughly impressed with this location. There are ways in which. Verizon is frustrating however this location has been more than helpful and professional.