From initial request via phonecall through closing email with receipt l received prompt,…read moreprofessional, friendly service. Understandable that there's a wait-list for his services! He was respectful of my schedule and charges an extremely fair rate for personalized service I wouldn't have found elswhere. Highly recommend!

Greg is prompt, knowledgeable, friendly and helpful in every way. I highly recommend him!read more

I don't like to give bad reviews, but i feel like this could have been made right and no one is…read morehelping. Sorry to put this on the store site. But this goes to rate the company overall. I signed up for att service through Target. I was told I would get statement credits for paying the activation fees up front, discounted lines and reimbursement for the payoff of my devices (turns out it was only for my phone not my tablet). In the form of a visa gift card. Went online and submitted the information for the reward in the form of a screen shot because I didn't get paper statements. They declined to reimburse because they didn't like the submission format. So I had to call my old provider and sit on the line for an hour and request a paper statement by mail. Once I received it, I went back to their submission site and it kept telling me I could not submit because I had already submitted. I replied to their email, there was no response. So I called. Turned out I needed to go to an alternative website to submit. The person on the phone was really nice and walked me through the resubmission process where I uploaded all 5 pages of my bill. This was all still within their 60 day required time frame. After I submitted the page said to wait 6-8 weeks to get my card. The other day I realized I had not gotten my visa gift card. So I went into my email to search for information and there was no record of anything. I call in and ask what's up and after 2 phones calls, 4 employees, 1 manager and a hour and 15 minutes of my time they tell me I'm SOL because their system failed. That there is NO ONE, that can make this right. Even if there was no record, how would I know i had to go to a special website for resubmission of my firms unless I had actually done it? Furthermore, the reimbursement of the activation fees only came after I called them back and reminded them. If I wasn't paying attention they would I shorted me that. So I was supposed to get $150 back for paying off my phone and they now refused. This stinks like a scam to me. I do not recommend switching. Oh yes, when I asked to talk to someone higher up I was told there was no one else higher up to talk to me. What a shame.

My local go to store has everything I need and more. Staff is always super friendly and helpful…read moreespecially at the drive up! This is my home away from home

Several employees working not doing anything but talking to their coworkers. Store was dirty and…read moreunorganized and the bathroom was filthy. I do not recommend.

Amazing place that gives you that early 2000s feeling blockbuster movie night used to. Great place…read moreto buy and sell video games and electronics as well

Device contract phone from AT&t blew up on my skin they are unprofessional hid the insurance number…read morefrom me and wrote false claims device exploded and burned half of my arm

Fantastic Music Store for Musicians…read more Great Service Friendly Staff Great selection

I'll be the first to admit I haven't been good about hitting music stores in a few years and in the…read moredays when I did I was a big box store guy because that's what I knew. I quickly learned that places like Uncle Bobs are where you really need to go. Here's why. 1. These are passionate musicians that know what they are talking about. 2. Support local business!! 3. Super awesome staff of really helpful guys. 4. SELECTION! This place is unassuming from the outside but once you're in there and see the size and yes, you can go upstairs, you'll be looking around for a while. I was usher d around in search of the perfect piece in my price range and it was a really easy transaction. If you're in the market for new or used instruments, make this your first stop. In short, this place rocks!

In a time where there is online competition....... customer service should be amazing at locations…read more Not in this case, at the pick up counter with Miquel. A birthday gift for me was at pick up for me. I was greeted at the entrance and pointed to the area where pick up was. Great service and I thought it would continue. I was the second person in line, and Miguel was assisting the person in front of me. Offered that passenger to take merchandise to the store and left me in line. Did not say anything to me about being back or that someone will be with me.....5 minutes of waiting.... and he comes back and just stands there looking at me. No hello..... no thanks for waiting.... Just staring like waiting for me to say something. So I did. I said: No thank you for waiting and smile/ smirk. He still stood there lost in space. So I knew to not expect service, I tell him that I'm there for a pick up. Transaction done and no thank you for transaction. No offer of bag to put a laptop box in. No offer of geek squad. I say, "Thank you" Still no response. I go to the front, and I ask for a bag and immediately I was found a clear bag. I asked for one because I had 2 small bags with me. The front didn't treat me like a bother and they are why I rated it higher than zero but I will not use this best buy again for my personal purchases. Not impressed.

Terrible customer service. My tv died and I went to Best Buy to purchase a replacement. I stood in…read morethe Samsung TV area for 30 minutes. There was one employee. I understood he was busy and waited my turn. After he finished helping the person he ignored me and walked away. I saw him just standing apparently waiting for another customer to walk in. It was like I was invisible. I walked over and asked why he ignored me and told him I would be going to a different store to purchase my tv. I also told the woman at the doors what happened. They just lost a sale. I would highly recommend that you do not go to the Wauwatosa store.

First time customers and found our salesperson to be informative and easy to work with. We did…read morehave some problems with delivery and a need for a repair on an appliance. GA was quick to react and solve the problems to our satisfaction I felt they were very customer centric. Would go back again in the future

I bought a new refrigerator several months ago. When they took it out of the box, it had clear and…read moreobvious dents. I saw it right away but didn't say anything. I waited to see what they would do. The delivery people pointed it out to me. He called the store to let them know. I was given options.... Take a very small discount, get new doors, or get a new frig. Because of the small discount offered I asked for new doors. I have been given the run around ever since. No new doors in several months. And now they won't return my texts or calls. These people are very dishonest. Go somewhere else.