I have Spectrum internet. Have had it for years. We have been having some dropped connections…read morelately so we had a tech come and fix it. Here is my experience... I went to Spectrum. com to report the problem. When the router/modem was tested they found a problem and gave me options for a tech to come and fix it. I selected the 10 to 11 slot for the next day. At 10 am the tech arrived. He spent over an hour updating our outside line, installing a new modem/router and making sure that all of out TVs were set up to connect to the new equipment. He was delightful. His name is Bruce. Just saying not all experiences with Spectrum are bad. Leslie from franklin PA

spectrum mobile is a piece of ****they run a promotion on if you change…read moreyour phone service they would pay off your previous phone carrier. so I switched fill all paperwork and sent receipt. so I waited a few weeks and call talked to a representative and ask her if there was anything else I needed to do. so a couple weeks went by and discover an email that was buried in my junk mail that they needed a copy of my old carrier att which I did immediately for them to tell me I didn't respond in time. so they screw me out of almost $400. greedy greedy

One young kid with clear glasses was super helpful and helped us get in and out quicklyread more

Typical T-Mobile store.... clean, well organized and welcoming! Shout out to Heather, T-Mobile…read moreemployee who was very professional and helpful in assisting me with my phone issues. #SatisfiedCustomer

So I don't ever review these places; stores, most chain restaurants, movie theaters, etc.. I…read moreusually keep it with the food. HOWEVER, this AT&T store is legit. Everyone here is nice but I was helped by Matt. This guy was super cool and laid back. If you are looking for a new phone or just any service, any of the associates there are more than callable to help. But Matt is the man, he listened, didn't try to sale me anything. I mean he did, but it was professional and not overbearing, it was conversational like it should be. I bought an accessory just cause he was helping me. Without going too much into detail, I had a lot going on leading up to getting a new phone. He made the experience so good I wasn't worried about anything. Go see Matt. Thanks bro.

Austin turned a completely horrible experience into a great one! Upon being treated so horribly by…read moreour initial rep Amanda, Austin went above and beyond to get us the correct phones we paid for. He even drove to another store because one of our phones were unavailable at the Austintown location. If it wasn't for him tonight we would've canceled our brand new plan and stayed with our current carrier. He fixed the mess made by the previous rep and spent over 3 hours with us getting everything straightened out. He definitely deserves a raise and a promotion! If you're looking for an honest person that actually cares about his customers, Austin is your guy!

Store has an employee named Ian, claims he is the manager and has no one above him. Has a very…read morecondescending attitude and poor communication with solving customer issues. Says he's not a representative of T-Mobile and answers to no one but himself. Claims he is the store owner. It is possible but T-Mobile should cut ties with him because he is a horrible face of T-Mobile. I would go to the store at the Shops at Boardman Park for all of your T-Mobile needs.

My fiancé and I came in today to get him a new phone and had excellent customer service as always!…read moreMike M was super helpful and got us in and out quickly. He was able to answer all of our questions and help us find exactly what we needed. The store was very organized and clean. I highly recommend this T-Mobile location!!

We have been using Admin Net Tech as our IT guys for years now. They're always fantastic. Every…read moreaspect of our business relies on our computers and network functioning properly. When something goes down, our business goes down. They make sure we stay up and running and they do an amazing job. I would definitely recommend Admin Net Tech for any computer/networking/IT needs.

Absolutely terrible. Left our computers in shambles after months of having them. Kept our computers…read morefor 6 months. Would not answer texts / calls. Kept pushing off the dates that they would be ready. Owner was extremely rude & not helpful. Actually ignored our phone calls to the main store after awhile. I mean, when someone's had your computers for 6 months & nobody will answer/call you back, what are you supposed to do?? Tech guy would lie & say he changed his phone number numerous times or that "Comcast wasn't working". Police had to be involved in order for us to get our computers back. Then lied and said that the company was closing & that he hasn't been paid in months due to the owners "health?" Promised a replacement computer, never happened, of course. I wouldn't recommend this company to ANYBODY!

Customer service was top notch. Everyone was professional and personable. During final fitting the…read moreday before my daughter's wedding it turned out the suit shirt was a little snug. Initially the best they could do was guarantee a new shirt would be in by 4:30pm the next day which would be too late (the wedding was on a Friday). I explained the situation and how desperate I was to have the shirt ASAP as the wedding started at 3:30. I was told they would do their best, see if they could get an additional truck out, but gave me no guarantee other than they would try which I was grateful for. Within 10 minutes of hanging up the phone we received a call that the shirt would be ready for pickup before closing. Hallelujah! Thank you Rondinelli for getting the shirt but mostly I thank you for your honesty and integrity. You made no false promises and THAT is what will keep me a loyal customer.

If I could give them 0 stars, I would. About a week before the wedding we went into Rondinellis…read moreniles store for my husband to do his final fitting for our wedding. We were greeted by the manager of that store who informed us that they almost sent his stuff back and it's a good thing we came in when we did, why? I'm not too sure because we called them multiple times and kept them in the loop of when we'd be there. Anyway, she proceeded to tell me how the "final fitting wasn't even necessary" and it's not something we HAD to do. Well, I'm glad we did bc that's when we found out that they had put the numbers in backwards, so we had all the incorrect colored vests and ties. As well as incorrect sizes. Then, just a couple days before my wedding they started finally calling my bridal party to do their final try ons. Every single one, besides two, were measured incorrectly, resulting in tuxedos not fitting anyone. I was told they would be ready for pick up the following day. I was also told that because of prom season, everything was backed up but that the changes would be done and ready. We went back, my kids tuxedos still did not fit. So now, we are waiting for tuxedos to be available the day of my wedding. We got them, they were even smaller than before. This went on until AFTER my wedding was supposed to have started. My family was sitting in the lobby waiting for pants for my kids. Which still did not fit but we had to make due with what we had and take the pants that were meant for my youngest (and literally falling off of him) and put those on my oldest. Ultimately, neither one of my kids had pants that actually fit them but were forced to make them work. We contacted Amy, who is supposedly in charge and some sort of district manager, through the entire thing. She assured us this would be made right. Well, we lost about an hour of time due to Rondinellis negligence. The girls that work at the niles store were rude and incompetent to say the least, but we won't get into all of that. My family and I ended up losing thousands of dollars worth of paid, scheduled events and after Amy's meeting with the owner they decided it would be okay to refund us for the boys tuxedos. I'm not ungrateful for that, though I do feel that is the bare minimum of what they could do. Especially since they didn't do a full refund and kept the deposits that were made on the tuxedos. The amount of stress my family and I went through on my wedding day is literally unmatched. When Amy spoke to my mother in law she seemed very nice, however her primary concern seemed to be making sure that this situation didn't hit social media because they "have 70 years of doing this and this was only ONE wedding". She told us that she was going to meet with the owner again and explain the urgency of this and get back to us today about how they would handle this. We still have not received that call. This is something I won't ever forget and I want to make damn sure it's not something anyone I know, ever has to deal with. Take. your. business elsewhere. Trust me, this is not the risk you want to take for your big day. Pay a little more, go somewhere that they understand customer service and basic measurements.

My husband and I came in for some Black Friday Shopping with the intention of looking for a pair of…read moresolitaire diamond earrings for myself. We had been to Kays, JB Robinson, and even Thom Duma (we won't go to Zales, we had an absolutely horrendous experience with my engagement ring there) before we came here to look. I shopped with Zach's help and he was such a great salesman! I was very anxious and indecisive and he remained so patient and calm, it really helped through the whole experience. My husband and I even felt comfortable enough to ask him about redesigning my engagement ring and he showed us options that fit our budget and what I've wanted for years! So we ended up being able to purchase my diamond earrings AND redesign my ring all for a price we could afford. I'll update this review once I've received my ring back from repair but for now they are an absolutely stellar jewelry store in my opinion!

Yes this past August 2018 I purchased a pair of earrings for my girlfriend...they were $400.00 30…read moredays later they broke ...I purchased a $50.00 insurance plan when I bought the item...I returned to the store and asked to exchange them but the supervisor refused .. even though on the back of my receipt it says 30 DAY MONEY BACK GUARNTEE AND 90 DAY EXCHANGE I WENT BACK WITH BROKEN EARRINGS OCT. THE 17 2018 WHICH IS 71 DAYS AFTER PURCHASE...and this after 3 trips to the store that does not have regular hours ...some days there open some not ..with no posting outside the business so its at random when there open...So i finally was told to call the insurance plan to either get reimbursed or have them repaired....Ready for this...calling the insurance party that cost me $50 they have no record of my transaction and in fact don't deal with Rogers Jewelry any more... im now headed back to the store to settle this matter ooops God only knows when there open....Gary Hughes pissed off immensely...My PTSD from Vietnam has peeked...

Was looking for someone to refinish our antique wooden door that was damaged and we couldn't find…read moreanyone in our area (Trumbull County) that was willing to give 100% of their time and patience to fix the door. After doing research online, we found Sonny. He was willing to come to our area, pick up our door and give up the majority of his time to work on it. It was done in 3 days and it is just what we wanted. I highly recommend this guy. He knows what he is doing and whatever he says, he will do.