Dan has such a wealth of knowledge and experience... and a definite passion to pass it on. I came…read morein knowing some basics and he immediately had a sense of not only my taste in music, but exactly how to scaffold lessons that are fun and understandable. The addition of videos and exercises help tremendously to keep it up successfully once I walk out of the lesson.

I am in the customer service business inasmuch as I manage 6 auto dealerships and 1 motorsports…read morestore. So, I think I am qualified to judge levels of customer service. In short, Bob's Music is staffed with friendly and extremely knowledgeable instrument professionals. The owner is great. The staff cordial and very competent. They worked on two guitars for me and the work was A plus. The price....too reasonable!!!! I actually was so pleasantly surprised by what they charged me. It is so nice to actually get more than you paid for!!! I highly recommend Bob's Music. For sales, service or just gleaning knowledge about music instruments...you will be hard pressed to find a local music store with better people.

I am not even an amateur musician, just want to mess with a guitar for my own amusement. Looking…read morefor a "personal amp" I can plug in headphones so I don't annoy the wife anymore than I already do, not looking to spend a lot. I went into Bob's, not sure what I exactly needed. Sales guy popped right up, found out what I was after. We walked past the expensive stuff, led me right to the unit I eyeballed online. The price was in line with what I wanted, we discussed other options including cheaper routes I could take by ordering online. I picked up what he had in stock, he gave me a little break when I picked up some incidentals (not much, but made me feel good! I hadn't asked for anything) He even threw a few picks in for good faith. All in all, a great experience. If I end up actually learning to play this time, I will support my local music store!

the best gunsmith you will ever find. his invalueable knowledge guided me along my shooting career…read morefor decades.

Don is perhaps one of the most knowledgable gun enthusiasts I've ever known. I was a weapons…read moreofficer, have been shooting for 59 years from age 4. Don surpasses me, and is such a friendly proprietor. He sets up scopes, has a wonderful supply, and can order what you want immediately. His first and foremost concerns are your SAFETY, and HAPPINESS! I won't go anywhere else, period.

The Optical Center was so helpful repairing my glasses after a lens popped out. Great and fast…read moreservice.

We were in town for a vacation, and my glasses broke (one of the sides came off). Not only did he…read morefix them, but he also fixed them for free (I think it was Nathan). Its 3+ months later and they are still perfect. Wish we lived closer for future business. Super cute shop on Church St.

Power Play Sports is always the best, whether it's bicycle or ski repair. The people are always…read moreattentive, polite, and helpful. The repairs are always top notch and reasonably priced - every time I've been there whether summer or winter - in person or on the phone they seem to always have the customer's best interest as their main concern. I highly recommend them.

Can't compliment PPS enough for the bike service I received yesterday. Rode in with a seriously…read morebent derailleur hanger. not only did they have the part but the mechanic quickly threw my bike on a stand and once he identified he had the correct part he quickly replaced it and got me back on the road. thanks for the fantastic service Tom P. Gorham, Maine

Knew the details of a fancy "European" lock that I was dealing with, and responded rapidly and…read morerepeatedly to my questions until the issue was resolved. After a day's phone calls advised me to look for the original key as he thought the issue might be a bad key copy. I did so, and he was COMPLETELY CORRECT! Then, to top off this great performance, he declined my offer of payment for his time and advice - twice! This guy knows his stuff and really helped me out.

If you lock yourself out of your car, Les will help you out. He actually picks up the phone. (Not…read morean answering service that charges a big fee to try and find someone). Les was able to open out car after several attempts using different techniques. Saved our vacation plans from disaster!

While the handcrafted jewelry here looked beautiful, the owner couldn't care less to engage with me…read moreor sell me anything. I was the only person in the store and while I tried to comment on pieces and talk to her, she barely looked up from her desk (I assume she was on her phone). I ended up just walking out when she could of made a sale on a nice silver cuff that I had my eyes on. Apparently I didn't seem important enough. Left a very bad taste in my mouth.

With unparalleled customer service I can not recommend Raintree enough. Shannon and the staff at…read moreRaintree were kind and caring throughout our entire experience. We worked with Raintree for all the jewelry for our wedding. They custom designed and made my engagement ring and our wedding bands with exquisite precision. I also brought in family heirloom pearls to be redesigned into a custom made necklace, earrings and bracelet - which all turned out just as beautiful as I had imagined. The shop is rustic yet having modern and clean lines. All of their in store products are beautiful and unique. Raintree is conveniently located on the main street in Vergennes next to some other shops and delicious eateries. Love. Love. Love.

I had to bring my brush mower in for a warranty repair on the engine (I bought the mower…read moreelsewhere). The crew pulled and repaired the engine and kept me updated. I covered the cost for mower disassembly and they handled the warranty with the engine supplier. The price was extremely fair. I'm thinking I might bring more work there, instead of doing it myself. Great work. Great experience.

My snowblower wouldn't start this season, and I expected a long wait--but this shop diagnosed and…read morefully repaired it in just one day. They completed a full tune-up, changed the oil, serviced the carb and filter, fixed a couple of leaking hoses and clamps, and it started right up. Clint, the mechanic, was fantastic. He clearly explained the repairs, gave me tips for optimal cold-weather starting, and helped load the machine back into my truck. Reasonably priced, fast, and professional--highly recommended.