Not sure why you would tell something can be picked the day after tomorrow. Only to text and call…read moreme the next day to say it is delayed because of supply shortages. Did you not see you were out of it when I called? This happens every single time I refill a script for Ozembic. EVERY SINGLE TIME. Maybe learn what your customers are in need of on a regular basis and start having that on hand. Also we all know you're going to take a lunch break. So if you could stop telling me about it every time I call, that would be great.

All the vaccines have been good experience here. I have set up the rx for auto refill and that…read morehelps, but my insurance keeps jacking up the copay, might have to go mail order soon...

I'm no longer a customer of this Target due to such slow drive up service and getting rotten food…read moreevery other purchase. I have waited 15 minutes for a drive up, even when I press the "on my way" button. The employee pushing the carts is usually super nice, but the manager should be offering people something for how long they wait. They also bring out one order at a time, it's a huge waste of employee time and energy. We once went and one of us went in to grab something while the other waited in pickup and he was able to buy 3 things from grocery and the drive up order wasn't out by the time he got back! Another 10 minutes -- we went in to get the order ourselves. Last night I went to returns, and 6 employees walked by and around me, the manager came up to two other employees and not one of them helped me until someone brought keys to the customer in front of me.

The drive up service is slow here as they fill orders at a dreadful pace. I went in and spent 5x…read moremore. Alas, the cashier saves this place as the service is worth it from the floor. Limited selection of items/choices on the floor. Grocery section isn't limited. Location made other stores build nearby. I always forget there's a hyvee grocery next door.

Someone needs to come unlock the body wash for you, which is insanely weird and can take a while…read more Did enough people really steal the BOGO $10 bodywash that this is necessary? The staff are nice, but I don't need them overseeing my 'pick out a scent' routine. Otherwise the store is fine, but in a way most Walgreens are fine.

Warning!!! Do not use this pharmacy. My doctor has sent a prescription multiple times over the…read morecourse of a week. Her nurse also called it in and was assured it would be filled. Yet, again I go in to pick in up and they tell me they have not received it. They apparently document conversations with medical professionals on scraps of paper that they cannot later locate (as the pharmacy manager told me).

I went for one item that showed to be in stock on the app. But after I looked around and asked…read moreabout the item I was told they don't carry that product anymore. Little frustrating when things online and the store doesn't match up. However, the employee there was very helpful and efficient.

If I could give zero stars I would. First of all, every time I called the pharmacy nobody answered…read more I stayed on the line for 10 minutes both times. So then I was forced to drive to the pharmacy as their website said my prescription was ready for pickup and it wasn't. Then I was told I can't use any coupons. And the lady was really rude and didn't even look at me once. This pharmacy sucks.

This Walgreens is fine…read more + Open 24 hours + Large, you can find almost anything you'd need in a pinch + Fairly clean and bright and well organized + Some good sales in line with the chain + Some nice checkout staff - Pricy, also in line with the chain overall - Poorly laid out parking lot with spaces that are very close together - Sometimes sketchy feeling at night with carts barricaded around the entrance - Pharmacy staff is often short and annoyed if you ask questions, lines are long for the pharmacy, and they vary which window they want you to go to depending on staffing (and if you go to the wrong one, they scold you instead of being helpful) I went to this Walgreens with some frequency while living on the west side, and I'd probably choose it over the Stoughton Rd. location if I needed a middle-of-the-night prescription/medication, but it isn't the most pleasant place to shop if you don't have to.

Trying to get a hold of a Walgreens for anything, be it a refill, or a call from God himself, I'd…read morerather pull my own teeth.

Terrible service; looking for bag of planting soil. It was outside. I went to outdoor department…read moreand out of 3 assistants no one could tell me how to get the bag from outside so I could buy it. Got the run around and 2 assistants had trouble speaking English that they gave me their phone to translate. I'm not against other nationalities but there must be a better process for communication. Finally went to checkout and they just looked it up and charged me and told me to drive over to the pile of bags and grab one. Took almost 1 hr to get to that point.

I arrived at this Walmart to return an item that I had purchased at the east Walmart. The women at…read morethe service desk today (5/24/26) essentially accuse me of trying to return the incorrect product, said that it was too old or too dirty, I explained that I was a mechanic and that the device was not functioning. Well they said you did not even purchase it here.... Aren't all Walmart locations corporately owned? She said they're not all the same. The item was an ONN brand item, and she did not stand behind their own brain. I felt like she was accusing me of some sort of deception. She was disrespectful. I asked her for her name. She refused to give it to me, although I did see that it started with KO and there was another woman who was sitting on a chair that also covered her name tag what a horrible experience on the west side of Madison I am sorry for those who have to deal with these kind of people.

Do not recommend. Came for a covid and flu test and they had me wait over 30 minutes past my…read moreappointment time before even going back there. I'm sick you should want me out of your store ASAP. Not only that but my online receipt said the visit was covered by insurance. Even with my email they made me pay $25. What's the point in having me put in my insurance information and getting that email saying it's covered by insurance when it's not. I would not have came here if I knew I had to pay.

I have been a Walgreen's Pharmacy customer for years, but this location (3700 University Avenue)…read morereally needs to have an efficiency expert in and help them REALISTICALLY ESTIMATE when prescriptions will be filled. I'm 68, and trying to get a much needed prescription for Paxlovid so I can minimize the effects of Covid, which I tested positive for yesterday. I jumped through all the hoops of having the prescription called in by an online UW Health physician. I got an acknowledgement and an estimate that it would be ready around 11 am. It's now 3:45. i just get a repeat "we are running behind... we'll contact you when it is ready." There is no way to talk to a pharmacist from the phone number they give you on the site. You just get an audio version of the "we are running behind... we will contact you when ready." What terrible service.