1. Veronica Skedd

    1. Veronica Skedd

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    Port Orchard, WA

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    Veronica Skedd

    3.5 (2 reviews)
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    2 years ago

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    8 years ago

    Dr Skedd is wonderful. She knows how to listen to her patients and address their needs with great expertise.

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    Suzanne Fiala, MD

    Suzanne Fiala, MD

    2.8(16 reviews)
    0.5 mi

    Lately a disappointment. If you need to schedule an impromptu, urgent appointment (with in a couple…read moreof days)...good luck with that. We have tried calling her every day to see if a slot has opened up to no avail and have been instructed to go to an emergency room or urgent care center if it is truly that serious by the medical assistant who answers the phone (!). Also, she works only 3 days a week and one of those days is usually a half day. My old family doctor in Illinois worked 5 days a week, was a mother of a newborn, and a toddler, managed (somehow) to fit an appointment with my elderly father within 24 hours and visit him when he would have to be hospitalized...and if she couldn't do it her partner would cover...who was also an awesome doc, now that I think about it. Needless to say we are looking for a new doctor that can help us when an emergency arises. It has been a rough two weeks and my wife urgently needs some attention.

    I have been a patient of Dr. Fiala's for a few years now and would highly recommend her. With some…read moreother doctors I have felt like they are in a hurry to get to the next appointment but Dr. Fiala has never made my appointments feel rushed and seems to really listen to my concerns. When I have needed an appointment at the last minute, it is rare that they can't fit me in withing a day or 2. Also, being a "self-pay" patient, I find her to be very affordable for my general health care. I have had a few issues concerning billing and communication but they have always been addressed promptly and politely. It may be a medical practice but I understand that it is also a business and there will occasionally be employees who are not as polite or possess great customer service skills. A polite letter or email directly to Dr. Fiala citing these concerns has always resulted in a positive response. If you are in the West Seattle area and are looking for a caring doctor in your neighborhood so you can avoid the frustration of I-5 traffic, give Dr. Fiala a call.

    Eppel Family Medicine

    Eppel Family Medicine

    2.6(18 reviews)
    0.0 mi

    Avoid this place. They have no patient portal. Dr. Eppel is nice enough but very opinionated and…read morepreachy, and the things he preaches about are questionable. He has an outdated approach to whole-person care, and doesn't tend to consider that you've lived in your body longer than he's been being consulted about it. Regarding medication management: Best case scenario, they have a lack of knowledge about the legal requirements surrounding medication management. Worst case, they were exploiting my need for a mental health drug to get me in for office visits and expected me to be ignorant of the laws, which I am not. (THERE ARE NO REQUIREMENTS FOR REGULAR FOLLOW UPS) that is a DEA suggestion. A single in person visit within 6 months is required ONLY if prescription was issued via telehealth. Do your research, know your rights.

    Our Dr went to a membership type and so we had to change. I made appointments back in July for…read moreOctober 21, I made numerous phone calls to check in once we hit September. No return phone calls. I Strike 1. went into the office and the office manager was at the front desk. I asked her why they did not return phone calls she was iffy on her answers. Strike 2.She did change our appointment to the 7th. Hubby showed up for his. They had moved his appointment to the 8th strike 3 , no notification. I went in to ask why and they had canceled both of our appointments. Strike 4 . Please don't waste your time with this office they are truly unhelpful and poorly managed.

    Veronica Skedd - naturopathic - Updated September 2026

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