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    Thank you so much Jackson! You guys were great to work with!

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    Page 1 of 2

    Ask the Community - Verso Homes

    Review Highlights - Verso Homes

    Despite these challenges, Natalie and Kayla recognized it would sell quickly and got to work finding my new home.

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    Jon and Kathy Wallin - Laguna Woods Village Realty

    Jon and Kathy Wallin - Laguna Woods Village Realty

    (34 reviews)

    What can I not say about Jon and Kathy Wallin and their Real Estate services...? Jon was by far…read morehands down the BEST Realtor that I have EVER worked with. I was 6 months pregnant (now 8) when I reached out to him to help sell my mother's home.. There were a few extra steps that needed to be done (city permit related), and Jon handled ALL with Simplicity and Ease.. atleast that's how I saw it, because he just handled it, without ever making me feel concerned.. We closed in a good time frame, and I feel we also got Top Dollar on the price! Jon and Kathy are very pleasant to work with, always happy, energetic and positive.. I am a first time mother, and outside of the selling process, they gave me such love and encouragement.. Jon and Kathy are definitely Heaven Sent, they genuinely love and want to help their clients be happy.. I felt this during the Entire process.. No stress at all.. Thank you so much Jon and Kathy!!! :)

    I am so grateful that I met Jon and Kathy Wallin. It was a pleasure working with them to find my…read morenew home in Laguna Woods. They are very knowledgeable of the area, and they also live in Laguna Woods. My journey started back in June 2023 when I took the LW bus tour with some friends to see the entire community. The tour provided a general overview and impression of the community, the beautiful grounds and the amenities. The part that was missing from the LW bus tour was information about the business details, how it all worked and the next steps to learn about a property. The tour guide suggested that I find a relator to help me learn about the leasing and buying process. I found Jon and Kathy Wallin after reading their yelp reviews. I called Jon and he suggested I come for a visit. In September 2023, Jon and Kathy gave me a personal tour and showed me a few properties and the community. It provided a great opportunity to learn, ask questions about co-ops and the real estate process. I really enjoyed the tour and knew then I would seriously consider moving to Laguna Woods in 2024. Jon and Kathy kept in touch with me for the months after the tour to see if I needed anymore information during this time. June 2024, I decided to sell my home in Los Angeles and start planning a move to Laguna Woods. Jon and Kathy helped me find a place to rent for a 3 to 4 months while I looked for a place to buy. This proved to be a huge advantage to live there and learn about the different neighborhoods and look at properties. November 2024, I moved to a rental and started looking to buy. January 2024, I purchased a home and closed end of February Jon and Kathy were invaluable during the entire real estate transaction, inspection and HOA process to make this as seamless as possible. They are professional and so generous with their time, and I couldn't have navigated the process without all their support and kindness. I highly recommend Jon and Kathy Wallin to help you to find a home in Laguna Woods.

    Martha Surbida - Century 21 Rainbow Realty

    Martha Surbida - Century 21 Rainbow Realty

    (10 reviews)

    Thank you Ray Chen and Rainbow Realty. The value Ray brings to his clients is unsurpassed, the…read moreexpectations needed in this industry with low volume in finding the right property and a budget to consider was a challenge. Ray Chen was patient, and accommodating to my needs, finally finding a lease and including so much paperwork he guided me with along to process. Took the time to measure furniture, making sure my large pieces would fit. The emails to come in order to secure my potential residence were broken down for my understanding in the leasing world and how much it takes just to qualify. Finally the move has been accomplished, and still Ray is checking in to make sure all is well! Learning about Ray through my process I must add what a wonderful family man he is with the kindest qualities. Please don't hesitate to call on Ray Chen when you are in need and exploring the real estate industry whether buying or selling, he's simply the best!

    NIGHTMARE - best describes my experience with these people…read more unprofessional, incompetent , they just don't care. I advise retaining a lawyer if you have to work with this office. I had to. example: 10 days before closing my agent told me they had to extend closing for two weeks until December 26. the reasons (excuses) were laughable. I went for the final walkthrough and NOTHING had been repaired- more excuses.....I the buyer-with cash! I'm too frustrated to continue

    Granite Escrow & Settlement Services

    Granite Escrow & Settlement Services

    (7 reviews)

    I have seen positive reviews of Granite Escrow at other locations and with other staff. We worked…read morewith Lori Wurzel from Granite on the sale of my parents' condo in Laguna Woods during the summer of 2023 and I have to say, it was a pretty terrible experience. My father has dementia, which is why my parents had relocated back to their original home back East, and it felt like Granite was coming up with tons of last-minute requests to verify his condition and our power-of-attorney authorizations. We would get tons of abrupt emails from Lori demanding new things with very little notice or time to comply, so we'd have to scramble to contact multiple doctors and sign and notarize documents. Not a positive experience at all, but we worked with another escrow service for the sale of their second property in California this year and it was just as bad, if not worse. It would be nice if escrow officers knew their jobs and could help facilitate a complicated process involving lots of documentation and signing rather than just ping you with a thousand emails and phone calls asking for things you never knew you needed for a real estate transaction.

    Lori Wurzel was our escrow officer and she was instrumental in moving our escrow along during a…read moreparticularly difficult time...COVID-19! Our escrow closed on 10/14/2020 45 days late, but not due to Granite Escrow. My husband and I have 50 years of combined experience as mortgage lenders with 2 major banks, and no one could have expected the delays and complications we experienced due to COVID. I see a previous review and have to remind everyone, it is not the responsibility of the escrow company to explain the process, rather it is your realtor, mortgage lender and in our case the homeowner association at Laguna Woods Village. Unfortunately for us, the HOA was shut down for an unreasonable amount of time, creating a backlog and unnecessary delays because of poor administrative procedures. This is not escrow's fault, and our escrow team was extremely helpful in bridging the issues with all the parties. If you are purchasing or selling in Laguna Woods Village, we highly recommend LORI WURZEL and her team at GRANITE ESCROW. They are professional, highly knowledgeable of all the nuances of Laguna Woods Village, and easy to communicate with throughout the process. Most of the time, Lori answered the phone on the first ring...very unusual in our business. Job well done Lori! Escrow is always the unsung hero in our business. Thank you for your expertise and guidance, Dolores, William and Cynthia Stage

    Verso Homes - realestateagents - Updated June 2026

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