I went in expecting to buy new bindings and boots, and Kristen showed me a few adjustments for me,…read moreplaced a $6 boot slip in and I was good to go. Such generosity with her expertise & time. I'm looking forward tho Nichols being my go-to shop! Thank you!

I needed new boots as I had been nursing my Burton boots for far too long…read more I was impressed by their knowledge, their selection, and their willingness to spend time on me, knowing I wasn't committed to making a purchase. I was allowed to try on several different types of boots until I finally settled on the pair I bought. Two days later, I brought my boyfriend in to their tent sale. They gave him the same time and attention, allowed him to try on several boots, look at several different pairs of skis, and allowed us to stay even after they closed. My boyfriend bought skis, poles, and boots and was very happy with the experience. Overall, we were both very happy, and this will be my go-to shop moving forward.

Our family had a fantastic time at Pine Knob -- our first time visiting! We were visiting relatives…read morein Michigan for the holidays, and elated to spend the day here. My three children took snowboarding and skiing lessons, and their instructors were fantastic. It was their first time snowboarding/skiing, and they loved it! We rented our equipment, and the entire rental/return process was smooth and easy. All of the staff we interacted with were courteous and helpful. We arrived at 9 AM and stayed until 5:30 PM -- definitely a wonderful and fun day.

Not impressed with this place at all. Everything is very old, they should definetly invest some $$…read morein modernization. Inside there is a musty smell that reminds me of school gym. The rental facility is a joke, they should be ashamed for taking money for some of the stuff. Skis have some damage and they were not sharp at all. Helmets were falling apart and boots are very old. I won't be renting any equipment from them anymore as it is terrible. I didn't had a chance to eat anything but I doubt they have anything vegan. Slopes are OK, mostly for the beginners but if you are an experienced one you can have some fun too. We don't have much else in Michigan except Boyne Mountain which is a drive so for a quick run to get some air and exercise it's ok.

Friday, 9/30/2022 -…read more My #407 Review On Sunday, September 11th, I decided to cruise and change up My 6,000 health steps by walking and shopping inside Great Lakes Crossing Outlet Mall in Auburn Hills. I caught site of this business called Columbia Factory. It is store #938 located in District 9 on the map of the mall previously opened in 2019. This outlet store carries apparel, footwear, accessories and equipment for outdoor enthusiasts of all levels and for all seasons of the year too! Prices are decent. I stopped in to look for winter boots to match my Columbia 3 layer ski jacket which are located in the back of the store with other boots. My Photo is attached of the style I liked but my size was not available to try on. Prices were decent compared to shopping online. A new item advertised to wear for all family members in Fall & Winter is called Omni-Heat Reflective Jacket starting at $69.99. Shop online at www.columbia.com or call (248) 365-0055 Hours: Monday through Saturday 10am-9pm. Sunday: 11am-6pm

My first time in today and wow what cute and comfortable styles! I think it's my new favorite…read morestore! Very helpful and kind staff as well.

Warning !!! Do not buy any Radpower Bikes There are all…read morelemons!! They send me two lemon bikes and 3 dead batteries. I tried many many times to talk to somebody no body is there also many emails with no answer. I heard that they have 30,000 bikes on recall. Please do you self a big favor, stay away from Radpower bikes.

Contacted Velofix to assemble my Rad e-bike since local bike shops are overwhelmed and after I…read morefailed to put the bike together myself using Rad's video. Super happy that I did! At first I was kicking myself for spending to have someone else put together the bike when there are videos online. But it makes a world of difference to have a certified bike mechanic do the assembly. He was very thorough, and did a bunch of things I would not have known to do and the Rad video/instructions do not cover, like aligning the wheels and the brakes, checking to make sure that the frame was not bent during shipping, checking to make sure the spokes weren't loose, and so on. He had the specialized tools, waterproof bike grease, and all that for assembly. Rad does not send all the tools needed and my local bike shop did not have the right ones recommended. At the end, he gave an overview of how to ride the bike and waited while I rode around the block. He answered all my questions as a first-time e-bike rider. If you are going to spend the money to buy a decent e-bike, I learned it is completely worth it to have an experienced professional make sure it is in good working order. Excellent customer service!

Always there to help with any kind of bike issue whether it is simple or complicated. Jeff is a…read morewealth of knowledge, having been involved in racing at the highest level over many decades. I live in Florida yet this is my bike shop. Does that tell you something?

I am only rating this one star because they said they were open until 7pm only to find out when I…read moregot there at 6:15 pm they were closed. Update your website!! I travelled through so much traffic to get there, due to I-75 shut downs. Not fun and if you say you're open ..you should be open!

Great service. Friendly, helpful. Great people. A business that's part of the community.read more

From the owner: Crank Cycle & Fitness was born of a husband-and-wife dream to get families and individuals back…read moreoutdoors and enjoying all types riding to improve physical and mental health. We are a family of riders from the tiny tot balance biker to the senior comfort cruiser supporting all type of trailways, gravel roads, triathletes, MTB enthusiast and the BMXer. With Giant, Liv, Momentum and the Salsa brands behind us, we are striving to be your favorite one stop shop all your biking needs. Our love for biking is second to none. Whether you prefer to shop on our website or to come visit us, we’re here to help you with all of your cycling needs. Learn more about what makes us unique, and visit us today to meet our friendly staff and experience our incredible product selection.

I ordered online. The items I ordered did not fit. I used the returns form, and printed return…read morelabel they emailed me. I have tracking information that shows they received items back, and I have tried to message and email them. I still have not received my money credited to my account, and customer service has not answered my emails and it has been days. Very upset. I want my money back!

I love this store!! Everyone is super helpful and they coats and accessories are always the best. I…read moredrive 30 miles to get my families coats here.

Service terrible, selection trash and value is not there. If they focused on customer service and…read moregot off there phone they would make more sales.

This is an aging dying location. Well stocked, with people moving around but no one around to…read moreanswer any questions. I needed a muscle massager. Managed to find where they were located. First one I bought didn't last a month. A different model didn't even working coming out of the box or even after a charge. I quit with this place. Found one at Meijer and hope it lasts for a while. Best of luck to these guys.

Tried to return a defective product without receipt. Because I paid cash and not with a credit card…read morethey would not let me return or exchange item. Poor customer service as it was definitely their product as it had their price tag as well as the same product on the shelf. The product was Reload Titleist golf balls. the box claims quality tested. Had a ball with cracked and open case to the core. Totally unplayable. Thanks Dunham's! not going to shop there any longer.