Kait. Kait. KAIT!!! I can't say her name enough because that's just how much I love this woman!…read more I hadn't had a Brazilian wax in years, so I was a little embarrassed about the... well... "growth" lol. But when I tell you Kait put me completely at ease, that's honestly an understatement. My niece recommended Charlotte Sugaring and told me to book with either Christine or Kait. I chose Kait because her sweet smile in the picture just drew me in--and I'm so glad I did. From the moment I walked into the shop, I was greeted with the warmest energy. I met Christine first, and she is just as beautiful on the inside as she is on the outside. Then a stunning Mongolian goddess came out to the lobby (cheekbones for days!), and when I complimented her--because I do not hand those out unless I mean it--she smiled and said, "Oh, you'll be fine," in the sweetest way when I told her I was nervous. And then... there was Kait. She's a dead ringer for Kaley Cuoco--so stinkin' cute--and her energy is pure sunshine. From the moment we started, she talked me through every step, which I so needed, and she made the whole experience feel like catching up over coffee with a friend. The room had low, soothing lighting, relaxing music, and the perfect post-wax oil that made the whole thing feel like a mini spa moment. Kait isn't just good at what she does--she's genuinely kind, comforting, and so easy to talk to. I felt safe, seen, and taken care of in a way I didn't expect from a waxing appointment. For all things Brazilian wax from here on out, Kait is my girl. I'm officially a forever client!

As a long-term client who has supported this business since 2019 through their relocation and the…read morepandemic, I am deeply disappointed by my recent experience. After more than 20 sugaring services, this is not based on the quality of the providers, but due to the owner's short-sighted policies around their own "customer loyalty" program. When I recently presented my completed loyalty card for the advertised 50 percent discount, I was informed it could only be redeemed with the original provider, who no longer works there. That restriction was not communicated when the card was issued (nor is it printed on the card), and customers have no control over staff turnover. Staff contacted the owner, Kristen, who decided chose not to honor the promotion. While the providers I had, (Nou and Kait) were consummate professionals, the ownership seems to lack focus on customer satisfaction and retention. I happily supported a small business, holding up my side of the equation and expected the owner to do the same. Apparently my loyalty was not a priority and I will take my business elsewhere.

I had the most magical facial with Charity earlier this week. Skin Bar QC's new office is amazing…read moreand Charity space is warm and comforting. She used amazing products on me and I walked out with my 50 year-old face feeling firm and moisturized. I've also had Charity do laser hair removal on my armpits and while it hurts, she she does her best to make it a comfortable experience. 10/10 all around.

First time here for Botox and won't be back. The place tries for luxury with neon pink and glass,…read morebut the low ceilings and cheap vibe made it feel more like a bargain-bin Legally Blonde set. The technician didn't ask a single question about my history or skin goals--she just asked how much I wanted to spend and injected that amount. The whole experience felt rushed, impersonal, and like they wanted me out of the chair as fast as possible. Save your money and go somewhere that actually cares about thier clients. They have a dog running around the office while doing injectables ! GROSS

I got my eyebrows microshaded by Amelia and she did a wonderful! We worked together on a plan on…read morehow we were going to get them shaped and they look beautiful! The pain was minimal and she was super gentle. Her loft was super clean and she took the time to show me that everything was clean and sanitized to make me feel more secure. I would totally recommend her to everyone!

Amelia Castano is great with color but sadly did not line my symmetrically. I have added before…read moreand after pictures with no make up, for reference. Since my lips were done a couple months back, I have been using concealer to covering up lopsidedness and relining my lips. Today I made an appointment with another salon to have flesh color tattooed on top on lip line to help create a more symmetrical and natural look.

Maria is amazing! The vibe is quiet and efficient. The online booking system is effortless and…read morehelpful. Love this place!

I came here for my first Brazilian. I'm so glad I was able to do it with Morgana. She is very…read moreprofessional and does the job very quick. She's very careful and I was not in pain at all. Thank you!!!!

Dipali did a great job making me beautiful again lol. I let my brows grow I. To even them up and…read moreshe listened as I shared what I wanted them to look like. They look amazing and she was gentle. No tearing up

Punctual, kind, and excels at brows or any threading need. My go to place in Charlotte.read more

I highly, highly recommend getting your eyebrows threaded by Ritu, who is very meticulous and…read moreskilled. Per her business card, her hours are: Tuesday: 10AM - 8PM Wednesday: 10AM - 3PM Friday and Saturday: 9AM - 5PM OR 11AM - 8PM

Fast, clean and fabulous service for eyebrow threading-great central location in outdoor mall-lots…read moreof parking.

Some of my friends discussed how they came to get a Brazilian Wax and how good it felt, but I…read moreexplained to them a terrible service I experienced while receiving one in Dubai, resulting in my fear of ever getting one again. They encouraged me to get one, so I faced my fear and made an appointment. Once I arrived and checked in, I waited maybe 1 minute before I went to the back. I had my nervous laugh going, but my girl made me feel comfortable the entire time, even when I wanted to scream! The vibe and music was awesome, helping me to take my mind off of it. She was quick and so sweet, laughing because I was being extra! At the end, I decided to reschedule my next appointment, pleased with the entire service. I definitely recommend everyone to come!!!!

Service was amazing. Alex did a great job. Amazing vibes and very clean environment. Receptionist…read moreis kind as well. Definitely will be back!

Robin is amazing and super friendly. Went here for a spray tan for a wedding coming up and so glad…read moreI found this place. Will definitely be a repeat customer. Very reasonably priced and Robin makes you feel at easy & comfortable. Highly recommend you check her out.

I have been going to Robin for years and drive 30 minutes one way every two weeks to see her…read morebecause she's just that good! I see her for lashes, waxing and spray tans and she's incredible- does a flawless job every time! Highly highly recommend!