I can't say enough nice things. I needed a new outside lock set and I needed it to be rekeyed. Zak…read morewas efficient and helpful. I ran into an issue w installation and Nick was here quickly and solved the problem. Both were a pleasure to work with!

Came out the same day. Did the job well. Next time I call, I will request Christian again.read more

Very careful assessment of the problem, and did a thorough job in fixing our gate. I would highly…read morerecommend them.

I requested a quote from Rasoul Esfahani for some automatic gate work at my organization. The…read moreoriginal vehicle gate was designed very poorly, and I was hoping to improve overall functionality. After some discussions and a bit of research I received a usable solution at an extremely reasonable price. Due to their busy schedule, Rasoul met me on site (on a Sunday!) to implement the changes and he did the work with me and one of his crew members. Rasoul is extremely knowledgeable, helpful and easy to work with and I am very happy with the results. Sensact Group, LLC is an extremely valuable resource. We already have him lined up for other work on campus!

I recently moved and Carolyn at Forest seamlessly guided me through the process of getting…read moreeverything squared away in my new home. She attentively listened to my wants and needs and made it happen and she even showed up on the installation days to make sure everything was correct which was a plus. The techs, Brent, Giovanni and Anthony worked hard to get the job done in a timely manner, as I was on a time crunch to get everything up and running. They were clean and precise. Thank you, Forest!

We have a Forest Security System in our new house purchase. We didn't get or lost codes for the…read moresystem and it beeps all the time. I called Forest and it seems if I'm not renewing service they can not help me. They transferred my call to Sales but I was kept waiting so I finally hung up. Forest is just another company trying to screw people it can't reel in as a customer. Hate to be a real customer. How would they treat me then, once I had given them money?

This year I've been all about trying new services instead of sticking with old mediocre ones. After…read moreseeing these reviews, I decided to give these guys a try, and they didn't disappoint. I reached out and Don came by the next morning, and gave me a quick and simple quote that blew the other guys out of the water. He was quick and professional, and fully delivered with terrific quality cameras. We have had two small issues since then (not to do with the quality of work, just minor snafus) and Don responded to me right away and helped me fix the problem. These guys will be my first call the next time I need anything like this.

Chicago Security Surveillance: Don was fantastic! Professional, informative, efficient are words to…read moredescribe his company. He told us exactly what gear we required for our little home. GREAT JOB, DON! 5 STARS!!!!! THANKS AGAIN!

I'd been looking for an experienced technician to repair a couple of my security cameras for quite…read moresome time. I hadn't had any luck finding a reputable company asking friends, family, or neighbors, so I decided to google local companies who might be able to help. That's how I found Video-Comm. The reviews looked promising, so I gave them a call. Rafael answered and agreed to come over the same day. I told him the cameras over my garage were out, and he agreed to try and repair them. Rafael told me there'd be a service fee plus the cost of labor. He quoted me a conservative estimate of about $300. Rafael and his colleague Diego arrived on time and ready to work. I left them to work in the rear of the property while I tended to my yard. They worked diligently for about three hours before successfully repairing the cameras. It turns out that the wires needed to be replaced. Rafael and Diego replaced the existing wires with copper wires and rewired them. I'm not sure of all the technical jargon, but that was the gist of it. Rafael and Diego had their own truck that had all the equipment they needed. They were quiet and respectful of the property. They cleaned up after themselves, leaving the space as they first encountered it. The final bill was $308. I found Rafael competent, professional, and affable. I'll definitely be calling him again if necessary. In fact, I asked him to send over a quote for an upgraded set of cameras. Now that I've found someone I trust, I'll definitely get new cameras sometime soon.

I hired Video-Comm Security to install security cameras on my mixed-use property, and they did an…read moreoutstanding job! I request service and they came out on a Monday afternoon for a free consultation and property inspection, and by Wednesday afternoon--just 48 hours later--they had installed four high-quality cameras, set up a monitor, and provided an easy-to-use app for remote viewing. At a great value as well. The installers were professional, efficient, and meticulous, ensuring everything was set up seamlessly. The quality of their work exceeded my expectations, and I couldn't be more pleased with the results. I highly recommend Video-Comm Security and will absolutely be using them again in the future!

I have used Alert since 2006 and they have been much more reliable than ADT and AT&T which I…read morepreviously used in different homes. Quick response, rare false alarms, reasonable pricing. This review is also about their tech support which we had to call for a lot in the past year: first to upgrade our system as we put it in 18 years ago; and then because we remodeled our basement so they had to come out a few times to deal with construction dust setting things off, moving motion detectors when walls were moved, adding new window contacts etc. Two of their service techs specifically are amazing: Gus and Mara. I feel extremely lucky when they send either of them out. Especially Mara. She stands out as being the most competent service tech - of *any company* I have ever dealt with. She assesses the situation, makes recommendations for better solutions, advocates for the customer if needed, and then executes the solution flawlessly, efficiently, quickly. Again shout out to Gus who is A+ but I have to give Mara an A++!

30 year of coustore Of Alert alarm . I don't know why i still a customer they charge me for…read moreservice couple months of service and I never set the system up and running yet. I explained the system was not installed yet ! Originally the service guy ( Joe ) stated no problem i will not start billing until they set up lies more lie . the DIY system are junk ( crap )but so far they back up the shitty product . They want money and they Absolute horrible customer service .

Pro Video Security backs up their work. And they're easy to work with -- and honor their word. I'd…read moreeasily work with the team of Perry, Max, and their subcontractors again. Last summer, we had a break-in at our condo entrance, and found a need for a Full Length Interlocking Door Guard. (Highly recommended as burglars love to shimmy a screwdriver between your door and lock & open into your place easier than a SPAM can.) Pro Video Security let us select the guard. They gave a great bid to put install. We even chose to do 2 doors, given their great rate. Flash forward to 6 months later we found a small (but significant) installation error on one of the doors. Rather than haggle and hassle, they came right out and fixed it at ZERO extra cost. (As expected.) On top of that: The fix came right on time. We caught this picture of a rather infamous trio (USPS is after them) trying to break in and being foiled by the door guard. SEE PIC.

I started out with Provideo Security around 10 years ago when I was looking to install cameras in…read moremy yard, following an incident where two of my dogs got bitten by a rattlesnake. I wanted to be able to keep a watch on the dogs and also of course on my house in general. I bought the equipment from Provideo and I am all the way in California, so I had a local person install the equipment for me, and Perry took over the remote customer service, which has been far above and beyond what anybody could ever expect from customer service. If anything goes wrong, he is right there ready to help me fix it and get it up and running again. I could probably find someone locally, but there is no way I would ever find such great, friendly, knowledgeable customer service. So wherever you are in the world, these guys are the best! Thank you, Perry!

Had a great experience with Yeshai coming out on a Sunday morning to unlock a door: he was prompt,…read morequick, communicative, and friendly. Satisfied customer.

I had a great experience with this company. They charge much less to come out and assess the issue…read moreyou're having ($45). They estimated between 9 and 11 and came around 9:30. Jayden quickly found and fixed the issue I was having with my door hand and lock. He also spend some time trying to fix my deadbolt too, but he realized the key pad needed to be replaced. Though he worked on it for quite a while, he didn't charge me for it. The Professional Locksmith seems like a good, honest company with knowledgeable workers. Another company told me the handles were beyond repair and needed to be replaced and quoted me $300, but Jayden fixed it for half that.