The staff and doctor are so caring and informative. Couldnt ask for nicer people. They were…read morehelpful with all my questions. Even after my dog peed all over them. love Dr Mercedes.

Everyone there is so nice and the quality of care is excellent. I brought my puppy in and they…read morehelped so much. They drained the abscess and performed a minor surgery. He is doing great now and I am truly grateful!

They were very helpful and took there time to explain all my options. Not pushy or over selling…read moreservices

Absolutely the worst office staff on the planet! Their ability to not follow thru on what they…read moreagree to follow thru on is unparalleled. Nearly every time they have promised to call in a prescription and then call us when it has been done - just doesn't happen. We call days later and we hear, "Sorry someone must have forgotten." Absolutely unacceptable. Whoever is responsible for managing this office is NOT doing a good job - PERIOD!! Our next conversation will be directly with the Dr's who own this clinic - because they should know how friggin' substandard their office staff is.

I am so grateful that we have SAH so nearby. I had gotten a puppy two years ago and we had many…read more"food indiscretion" and digestive issues in the first year. Sendero has always been so great at getting us in during all of those moments. They have been so informative and really helped me make the best decisions on food and treats and chews and all the stuff that comes along with a dog. I hadn't had a dog in quite awhile and it really helps to have some solid advice and perspective from the different doctors and techs we've seen over the course of the last two years. Each person is always so helpful from the moment we walk in and I'm truly appreciative of their care for my pup.

brought my dog in for a painful foot condition and left feeling like the exam was incomplete and…read morefocused on expensive diagnostics rather than addressing what was clearly going on. My dog had significant inflammation in multiple areas of his paw, including between the toes. However, the veterinarian did not examine the underside of his foot or the interdigital webbing, which is where a large portion of the problem was visible. Instead, I was immediately encouraged to proceed with a needle aspirate and cell analysis quoted at approximately $600-$700. I was uncomfortable moving forward with that without first addressing the obvious inflammation and possible infection. I was also quoted additional fees (around $65) to clean a single wound on one toe, while the rest of the paw condition was not discussed or treated. I asked for oral antibiotics and was told no he did not need them, I was prescribed one ointment called Anamax $35, even after I expressly asked for oral antibiotics she said no he did not need them, (the first thing the other hospital i.e. the second vet said, "we need to get him on oral antibiotics for six weeks as well as steroids", we started that protocol and within one day, I've seen huge improvements.) more in this,. After leaving Sendero, My dog was in so much pain, I sought care elsewhere. The second veterinarian examined the entire paw, including between the toes, and treated him with appropriate medications as mentioned above ( oral antibiotics and oral anti-inflammatory medications ). He has already shown noticeable improvement. I paid about $110 for this visit at Sendero and did not feel that my dog received a thorough evaluation or appropriate initial care. Based on this experience, I would not feel comfortable returning or recommending this clinic.

Great experience at Dana Point Animal Hospital. The staff and veterinarians are very professional,…read morecaring, and knowledgeable. They take the time to explain everything clearly and you can tell they truly take pride in taking care of our pets. The visit was smooth and I felt confident knowing my pet was in good hands. I highly recommend Dana Point Animal Hospital to anyone looking for a trustworthy and compassionate veterinary team.

Dr. Jennifer Pursley is an absolute angel! We were recommended to her and so thankful we were!…read more She took incredible care of my little Morkie, Banksy, and immediately identified what was wrong with her eye, something that had been missed in two previous visits at a vet in Austin before I moved back to OC a few weeks ago. Dr. Pursley explained everything clearly, ran the right tests, and handled Banksy with so much gentleness and love. What really moved me was her kindness, she spoke softly to Banksy while listening to her heartbeat, and I actually teared up watching how tender and present she was. It's rare to find a vet who blends true medical insight with such compassion. I'm beyond grateful to have found Dana Point Animal Hospital and Dr. Pursley. Truly a blessing for both pets and their humans. Banksy is now rocking her cone for a week and getting her eye drops and itch medicine, she accidentally scratched her own eye months ago, but she's already on the mend!

Had to pick up refill on meds. Had his ears cleaned and treated as they were infected. He gets…read moreweighed and scoped. Vet gives him the once over. All professional and on time.

If I could give zero stars, I absolutely would…read more My dog is a senior Maltipoo, and I am extremely selective about who handles his grooming. My regular vet recommended Ortega Animal Hospital, and my first two visits with Kayla were excellent. Unfortunately, everything since then has been a complete and frustrating failure. I scheduled my dog's grooming appointment online more than two weeks in advance. Two days before the appointment, I happened to notice it had been canceled -- with ZERO notification. No call. No text. No email. Nothing. I immediately called and was told Kayla had left and that my appointment had been moved to a new groomer. I specifically asked whether the new groomer was patient and experienced with senior dogs. I was reassured TWICE that everything was fine and that my Thursday 2:30 PM appointment was confirmed. Based on THEIR confirmation, I took half a day off work and drove 45 minutes to the hospital -- only to be told upon arrival that I did NOT have an appointment. After explaining the situation, the staff went back and forth before bringing out the manager. When I asked for her name, she initially did not provide it. I had to ask multiple times before she finally said her name was "Dubai." I even repeated it back because it did not sound right, and the interaction made me question whether I was actually being given her real name. What was most shocking was the complete lack of accountability. I was repeatedly told there was "no record," as if the inconvenience and wasted time somehow fell on me. No meaningful apology. No urgency to fix the situation. Just a dismissive and unprofessional attitude. The only options offered were: * Leave my senior dog overnight for a next-day appointment (completely unreasonable for a basic grooming)* Accept a partial discount Neither option even begins to cover the time, gas, and work I lost because of THEIR mistake. I spent roughly $40 in gas round-trip and lost half a workday for absolutely nothing. As someone who manages hair salons, I understand mistakes happen. What separates professional businesses from careless ones is how they recover. This location showed zero ownership, zero urgency, and very little respect for a client's time. And frankly -- if this is how they handle a simple grooming appointment, imagine how they would handle your pet's urgent medical needs. This is supposed to be an animal hospital. Based on this experience, I would not trust them with my pet's care at all. When problems arise, they do not take accountability. I have referred many people to this business in the past. Not anymore. Save yourself the frustration, the wasted time, and the money. Take your business elsewhere. **** Update: I just confirmed with the front desk that the manager I dealt with, Andrea, had lied about her own name, previously introducing herself as "Dubai." The fact that she lied about something as simple as her identity shows how poorly this hospital is managed, how much misinformation they give to clients, and makes me seriously question everything she told me. This is extremely concerning. Whoever is in charge, be aware that your manager Andrea is lying to customers and misrepresenting herself.

Our senior cat recently had dental surgery here with Dr. LaBang…read more Our local vet quoted such a high price that I looked elsewhere based on ND reviews and am glad that I decided to go with PetSmart. The entire staff was accommodating to our concerns and after-care procedures.

I recommend Dr. LaBang and her team to everybody I meet. The entire team is very intelligent,…read morecompassionate, accommodating, amongst a hundred other ways I could describe them. Our first appointment here was having to put our dog down after our normal vet "couldn't fit us into the schedule" when our senior was clearly ready to leave. Dr LaBang and her team were beyond nice on such a horrible day that I have since transferred over all our other pets to their services!

Dr. Glenn and Lisa Absolutely Rock It! We have been going here for 25…read moreYears through every pet from a gecko ,to a rabbit , to both our beloved dog and our cat. They are the GREATEST!

My dog Rosie was seen by the Monarch crew quite often before our move to Hawaii. The team at…read moreMonarch was incredibly helpful in ensuring that all the necessary blood work and paperwork were completed smoothly. They even provided her health certificate, which made the whole process a lot easier for us. Dr. Alcala and Dr. Craft were both fantastic! Rosie definitely misses the wonderful Monarch crew!

Dr. Boorstin and his wonderful staff are the best. My cat Noelani had a heart condition that I was…read morenot aware of. My vet referred us to CVCA/Dr. Boorstin and I'm so glad that he did. Dr. Boorstin and his staff took great care and time with my sweet girl when getting her ultrasound and tests done. Unfortunately, my beloved Noelani was too sick and there was nothing that we could do to save her. But, I am so grateful for the loving care, time and compassion that Dr. Boorstin and his staff gave to Noelani and me. Losing my cat was so painful for me and I couldn't even talk about it or write about it till very recently. If your beloved fur baby needs cardiac care, I highly recommend CVCA and Dr. Boorstin and his team. They will take great care of you. Thank you Dr. Boorstin and CVCA team for taking care of Noelani. We appreciate you all!

My regular vet heard a murmur when listening to my 12 year old Husky-Shepherd mix. She referred us…read moreto CVCA Cardiac Care in San Juan Capistrano. What a fantastic experience with the team there. I can't thank them enough for their care, expertise, recommendations, and follow-up. Dr. Boorstin was an excellent echocardiographer and was very knowledgeable and kind. Michael was so thorough with explaining everything and following up with email and a phone call. We have a follow up ECHO scheduled for several months down the road. I'm hopeful that with their expertise and recommendations that our sweet girl will have some improvement in her heart function. Thank you to the team, I highly recommend.

Our family has had consistent and thorough care from the team here. They took great care of our…read moreolder Labradoodle who has since passed away. One specific incident I remember was when our Labradoodle had sneakily ingested plant food from one of our plumeria plants. It was over a weekend so we took her to the Urgent Care vet while Rancho Niguel Animal Hospital was notified. Thankfully she was ok coming out of that situation, but immediately that following Monday we received a call from RNAH asking how she was doing as they checked on her status. I found this to be very comforting and was impressed by the care and compassion we received from the team. We're now happy to start the care of our new 4-month-old Standard Poodle here and we hope to continue seeing them throughout his puppy days into adulthood. Dr. Echolds is patient, kind, and caring. The entire team is personable and friendly and the office is clean and cozy. We're very pleased and grateful to receive their care and support.

Dr. Pat Echolds is the most amazing vet we have had. I have sung his praises from day 1 and always…read morerecommended him. We have been with him since 2016/2017. This 1 star review is for the administration and front desk people. A few days ago we started our dog on an antibiotic pill. It was 3 days tops and our dog started to have a bad reaction so we called to explore an alternative option which we were told would be a $200 shot. We asked if there was a way to credit the antibiotic pill charge seeing as though he had an adverse affect and were told no, that the office manager stated that was not possible. When I asked if I could speak to the office manager I was told no. When I asked if I could speak with Dr. Pat, I was told no and that I'd have to schedule and pay for an in person consultation. I asked if he could please call me back and I was told no. I asked if there was anyone else above the front desk girl I could speak with to dispute the charge and I was told no. This is a terrible business practice and it's left such a bad impression for me. Dr. Pat is a great guy and I can't imagine that he would not allow for his customers to dispute a charge.

We bring our dog here all the time. The trust and care they show our family is something we need…read morewhen our dog is sick. Pleasant staff and knowledgeable vet.

There's an exhaustion particular to loving something that can't explain its own pain. That was…read moreLeonardo. We struggled through a condition that kept disguising itself until it was finally unmasked as entropion, an inward-rolling eyelid so easily mistaken for infection. I felt like Sisyphus, and the boulder was this problem. It got heavier, and I couldn't abandon the struggle. That daily weight forged a bond, so much so that when we finally reached the top of the mountain, nothing felt surreal. Everything faded back into our days of sweat, the way mountain fog absorbs the grander view in detail. And then came the emptiness. The strange abandonment of having nothing left to fight for. Until Leonardo climbed onto my chest, dug his head into me, and frolicked the way he always has, except this time, I'm certain he was thankful. The grandest thing I could have imagined. Cats most definitely whisper. And when you're most receptive, they speak the most enormous truths. Dr. Soheil Shah, looking at his eye in this picture, your artistry is clear to me. It will fade on the outside. Not for me.