My dog Rosie was seen by the Monarch crew quite often before our move to Hawaii. The team at Monarch was incredibly helpful in ensuring that all the necessary blood work and paperwork were completed smoothly. They even provided her health certificate, which made the whole process a lot easier for us. Dr. Alcala and Dr. Craft were both fantastic! Rosie definitely misses the wonderful Monarch crew! read more

Monarch Veterinary Hospital - Veterinarians Near Me - Laguna Niguel, California

Dr. Glenn and Lisa Absolutely Rock It! We have been going here for 25 Years through every pet from a gecko ,to a rabbit , to both our beloved dog and our cat. They are the GREATEST! read more

I cannot express enough how grateful I am for the incredible care my dog received at Monarch. From the moment we arrived, the staff was compassionate, professional, and genuinely dedicated to ensuring my dog received the best possible treatment. They not only addressed her medical needs but also supported me through a stressful and emotional time. When I found myself at a loss for what to do late at night, they went above and beyond by personally calling the ER clinic at 11 PM to ensure everything was in place for my dog's care. That level of attention and concern made all the difference. It was clear that they truly care about the animals and the people who love them. I will forever be grateful for the kindness and expertise they showed. If you're looking for a veterinary team that treats your pet like family, look no further. Thank you Monarch for the beautiful flowers and the card. read more

Monarch Veterinary Hospital - Veterinarians Near Me - Laguna Niguel, California

Wonderful experience receiving care for our young kitties at Monarch Vet Hospital. One of our kitties recently needed surgery and the vets and all staff were extremely kind and helpful throughout the process, including follow-up care. They provided treatment options, assisted with insurance, and worked with us to schedule the surgery and follow-ups at times that worked for us and our kitty. It is clear that they care greatly for the animals in their charge and we highly recommend them. They also support local charities! read more

Very friendly staff n dr Kent was thorough to get to the bottom of my pups gastro problems. She explained everything in detail onto make sure we are on the same page. She put him in a prescription food n he's doing great. The office is located in Laguna niguel which is very close by which is a big convenience. Highly recommend this vet read more

My dog has been going here ever since she was a puppy. Very happy with this vet for the past 15 years. She was diagnosed with kidney disease which was scary, but she has been doing wonderfully with the treatment regimen for the past year. Running and playing and zoomies. Front desk is super nice, so are the vet techs. Great office read more

Super simple and easy to book with. And a very friendly and nice group of staff. Would recommend to all pet owners who are looking for a clinic. Dr. Craft saved my dog from a poison she consumed. read more

Our experience with Dr. Craft and his staff was amazing. We were really stressed as we found out our Lab has Addison's Disease. She wouldn't eat, drink, go to the bathroom, and run. She wasn't her normal self. She's only 2yrs old and still so young. They knew exactly how to treat it and their follow up is top notch. They really went out of their way to ensure we understood the diagnosis. Our Lab has been eating, going the bathroom, drinking, and running again. Back to her normal self. We're really relieved and grateful. Dr. Craft and his staff also explain all the necessary charges and they're very fair. As a business owner, I get it and they have to keep their lights on. They don't overcharge for any unnecessary tests or services. They won't run a test or treatment if it's not needed. They truly care about their patient pets and they love what they do. You can see it in their friendly staff. We're fortunate to have a Vet this good in South County. We would highly recommend and give 10 stars if I could. read more

Monarch Veterinary Hospital - Our Lab back to normal - Veterinarians Near Me - Laguna Niguel, California

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Dr. Craft and his ENTIRE staff are the Best of the Best ! Thank you for your knowledge and professionalism. I wish my own human doctor's office was this efficient, prompt, and professional. On top of this, the rooms are squeaky clean.. not one hair on the floor, no smell, nothing funky. Even the corners and baseboards are clean. No joke. Most importantly, Dr. Craft and staff CARE about you and your pet. Expect to get a follow up call, to check on how your pet is doing. It would be selfish for me to say, I hope Dr. Craft never retires because he is the best, but on the other hand, I wish for him to be able to have more time to travel and enjoy everything he worked so hard for. Do not hesitate to bring your pet here. From the very first phone call, you will experience a level professionalism that you wished all businesses had, (but sadly hard to find these days). Thank you Monarch Vet ! read more

We have been going here for quite some time. Dr. Craft is devoted to his practice and helping the animals that come to see him. I trust him!

I absolutely love this Veterinary office! Everyone is so friendly and helpful. They bend over backwards to make sure my needy Husky has the best care possible and feels safe. And Dr. Craft really goes out of his way to spend extra time with Elsa so she is not stressed out. I cannot say enough. They have this family for life. read more

I scheduled an appt for my family's dog, a sweet 11 y.o Westie named Lulubee. She had been suffering from poor dentition, itchy and infected ears, and she had been out of date with her vaccinations and wellness. Dr. Craft and the staff at Monarch Veterinary Hospital were warm, welcoming and accommodating. I had been looking forward to this visit for some time, but unfortunately was caught up at work that day. I called to say I would be 15 min late, and they made sure I could still be seen with adequate time and attention. They provide an undivided hour of care for each patient, which makes a world of difference. When I arrived, the waiting room was clean, elegant, spacious, and Lulu felt comfortable. The staff escorted Lulu and me to our exam room, without delay. The nurses and Dr. Craft were prompt to see us, and Dr. Craft immediately took an interest and concern for Lulu. He was professional, courteous, knowledgeable and incisive. He cut the problems down to size like a seasoned professional, with no nonsense, which was refreshing. It spoke to his expertise. I have never been to a veterinary clinic with such high standards. Dr. Craft really cares about animals and public health, as well as people and their families. I will continue to visit MVH as my primary veterinary clinic. My only regret is how long I waited to come here. Paul Assaad, MD read more

First time and last time using their service. I called this hospital and spoke with Karen regarding a free pet exam voucher and she hung up on me. I called again and she placed it on hold without asking my information. I waited over 15 minutes. What a big waste of time! read more

Hands down "Monarch Veterinary hospital is the best Veterinarians Practice in Orange County" It's not just, "in the conversation", rather it is a place where you can expect to a actually engage in and have a good conversation, because all of the staff and the veterinary technicians t and assistants and the Doctors are all genuinely friendly, extremely knowledgeable, trustworthy and have absolutely no hidden agendas. No one has tried to sell me some special cat food or tell me that my cat needed to see a whisperer, which I have to say, in today's day and age, is kind of surprising in a good way. Today was my cat's 2nd follow up visit in about 6 weeks to check in on the status of what had been a real problematic yeast infection in his ears, one that had been causing excessive itching and unfortunately scarred canals. I am beating myself up about not getting a second opinion sooner, but I am delighted to see just how much his condition has improved, its gone. I am sincerely thankful for the care Romeo has received. I would like to try and explain a couple very important distinctions that help to demonstrate just how Monarch Vet differs from other practices. First I will briefly point out that there is a palpable sense of Diversity and Inclusion amongst the staff and Vets. Box checked. Second, Even though this is a traditional Veterinary practice, certain aspects of the medical care was indeed cutting edge. Orange County is notorious for being a place where people will seek the latest and greatest health or beauty treatments, right?...whether that means stem cells for their collagen production or IV vitamin drips for their hormone levels, OC has developed a reputation of being a place that offers extensive cutting edge medical care. In this case, both Dr. Alcala and Dr. Craft demonstrated to me that their techniques and recommendations were very modern indeed. Dr. Craft knew that a certain medication, which was primarily used for canines, would likely have superior results on my Cat. It did. In fact J prefer my Doctors to be cutting edge in this regard, using their experience rather than a textbook written in 1982 to guide their decision making. This is a great office with great leadership and I wish every practice I visited was this compelling. I might be overthinking it, but regardless thank G-d for this office and the Doctor's her Meow meow meow Thank you Again meow meow. and.. that was from Romeo. read more

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I would highly recommend, exceptional knowledge, empathy and customer. They make you feel like you and your pet is a member of the family! They were so kind during end of life for my 16 year old kitt. read more

We are new to Dr. Craft and Monarch Hosp and followed pet owners' positive reviews! We are grateful for his professional expertise and consultation, as we sought to have good counsel and appropriate care! We are so grateful to have found Dr. Craft and his caring staff assistance during surgical needs for our sweet pup!! We highly recommend his care and the staff response at Monarch Vet Hospital! read more

I called a few vets in the area to get some pricing on a neuter/micochip for a cat. Everyone was very close to the same. This place had to call me back the next day with the quote. You would think every vet should know this off the top of their head, because it has to be the most common procedure. They wanted almost 1k. It was such a joke I had to leave a review. I get times are tough but thats just plain stupid. More then double anywhere else. read more

My wife & I want to thank the entire staff that supported us today as we said goodbye to our beloved CoCo - 16 years of pure joy and adventures with this little family member. We just moved to the area and found many other great reviews from your customers - so we selected Monarch to help us on this day with this tough decision. Special thanks to Dr. Alicia Bonke who supported us throughout this difficult morning. We truly appreciated your love and kindness today. We can't say enough about this great Vet. Hospital and team! Thank you all so much! Mark & Patti Allen read more

We're traveling in Dana Point for a month and Kai picked up this weird nose thing. We didn't want to spread it to the OC dogs so hurried in. We got in right away to Dr. Bonke who was so awesome along with all the staff here. Very happy to have found this place. Thank you!! read more

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Thank you to the staff and Dr. Craft for treating our fur baby as their own. They are great at grooming or any other services read more

Monarch Veterinary Hospital - Veterinarians Near Me - Laguna Niguel, California

We have a new maltipoo puppy & chose Dr Craft & Monarch Veterinary hospital based on our location & not knowing where to go. We highly recommend Dr Craft. He is so very good with our Ruby. His care & passion for animals is the best. The staff is absolutely the greatest!! So kind & helpful. We highly recommend Dr Craft & his staff at Monarch Veterinary Hospital. read more

Monarch is the only Animal Hospital I'd use here in California. I have a Trained Service animal (not a vested fake) that I rely on every day. Dr. Alcala fully understands our unique relationship, and the eccentricities of treating a Epilepsy Alert Animal. The care Monarch Provides is top-notch, and they don't price gouge as many Animal Hospitals in the OC do. read more

Dr. Acala is such a caring, thorough, intelligent, excellent vet. She is clear with what her suggestions are and is conservative and reasonable in her approach. I really appreciate that. There is a reason why she comes highly recommended around South OC, NextDoor, etc. She helped me understand what was happening with my dog and the possibilities of where it came from and where we can go from here to make sure she is comfortable moving forward. I felt very at ease and trust her with my dog's care. A friend of mine has been going here for years with their dogs who have had a multitude of health problems who have been able to save their lives and live very happily and comfortably because of Dr. Acala. The office is clean, beautiful, and the front staff is welcoming, kind, and knowledgable. They are also clear about what the charges will be, and make payment a breeze. This is exactly what I would dream of a veterinarian to be. read more

We have been pet owners for 60 plus years now and with Dr. Craft for the past 10 years after a recommendation from a tertiary veterinary care center in Irvine. Without question he is simply the best vet we have ever had. From the front to the back, from well care to grooming to health issues to the most difficult decisions, the staff is caring and professional with genuine compassion for you and your pets. With difficult and heartbreaking events , healing truly begins before you walk out the door and that is an gift that cannot be feigned. It is not a surprise to see friends and neighbors in the waiting room, who also have been with Dr. Craft for years - the hospital's reputation is well known and well deserved. As has been noted, we are blessed indeed to have this level of quality care available in our area. read more

This veterinary practice is the type of vet you look a long time to find. I am especially impressed with Dr. Acala, who is so knowledgeable. They are especially kind with your pets and spend as much time as is needed to hear what's going on and diagnose. My only caveat is that they got the prescription wrong one time, so make sure you double check. Their reception staff is also really really nice, and the office is new. They see all 3 of my pets, a Yorkshire terrier with cushings, my 18 year old cat, and 5 year old Great Dane. Ps: there's a fun talking parrot in the reception area. read more

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I had an amazing experience and they took care of my pets so much more than I even expected.

We gave this Veterinarians a try and were not happy with their service, some of the women in front office are angry and rude some times. So after the last visit with more of the same, we decided not to go back. I do not recommend. read more

Dr. Craft should retire and go home. He's unfit to do business nowadays, as demonstrated by the fact he cannot hear customers on the phone, or in person. Pay attention next time. Does he hear you? Follow up with additional questions to be sure. He makes things difficult for his customers as well because he refuses to join the 21st century and use email to communicate. His billing associate on site is fake-nice, and pretends to care about customers but it's an act. Our multiple experiences with her and him were unpleasant. This is partly because his focus was telling stories about the squirrels he, his wife, and kids sleep with at night. What? His behavior was arrogant, uncompromising, and unreasonable. He behaved like a chauvinist and treated women as less than. The most important thing you should know is that he refused to take responsibility for physical damage done to our pet while staying in his facility. He then blamed us, and questioned us as though we were the ones at fault. He was so difficult and demeaning that after he hesitantly accepted the request to see the hurt animal, it was too hard on us emotionally to spend any time around him due to his terrible, less than caring attitude. read more

Dr. Craft is the best vet in OC and his staff is amazing. He's very caring and knowledgeable, and treats both of our fur babies as his own. An old school vet who truly loves animals and doesn't see them as money makers. I fortunately live very close and this makes it easy. With that said, I would drive a long distance if I had to. read more

I can't say enough good things about this place. They took such good care of our sweet Havanese during the hardest time. We unfortunately had to say goodbye to our beloved girl of 17 years and they made the experience so special to us. Such a nice office with the most loving staff who treated her like their own. The entire staff mailed us a handwritten note with their condolences and it warmed our hearts. They also made the sweet gift for us that we will cherish forever. Considering the circumstances they made us the most comfortable we could be. Would recommend this place for all your pets needs. read more

Monarch Veterinary Hospital - Veterinarians Near Me - Laguna Niguel, California

Best technicians and doctors in this area! Everyone is so loving! Very clean clinic also.

I wish I could give them an even higher rating. This is by far the BEST vet office I have ever had the pleasure to do business with. It's no secret that vet bills add up, but I can say with absolute honesty they are in this to do good and actually help animals live healthy lives. Our dog was in the emergency vet hospital (VMSG) and after her discharge, we had called Dr Alcala (our dog's primary vet) for advice and guidance. She called us multiple times with information, and showed genuine care and concern. I would drive an hour to get to this place if I had to. I'm so appreciative of the care the entire office shows! read more

Great experience. Went over and above to help us out. Was 1/2 the price for a surgery from the vet down the road. Staff emailed and called me after hours to make sure I had everything we needed. Will be back as long as we live here! Thank you! read more

This veterinarian hospital is the best!! I drive out here all the way from Santa Monica to have my dogs see Dr. Acala. She is always so kind to the dogs, she takes her time and explains everything. I have to say the staff is also very kind, welcoming, and knowledgeable. Everyone always is willing to help you with whatever you need, or any questions you have. They always call back and they always check on the dogs a day or two after the visit. I would 1000% recommend this veterinary hospital and Dr. Acala to everyone read more

With 4 dogs we have had alot of experience with Monarch. We have always been treated great, never up-charged, or tried to have something sold to us we did not want. Other vets know the sensitivity with people and their animals. Monarch knows this as well they just don't try and take advantage of it. Doctors Kraft and Alcala have been great, the staff is always warm and friendly. We have 2 senior dogs 1 with a heart issue, Dr. Alcala spotted what our dog needed immediately about 2 years ago. He has been going strong ever since. Monarch is our vet as long as we own pets. Thanks to all the staff! read more

My family and I are so thankful for monarch vet! They go above and beyond in service and truly care about every pet. I had to bring my little dog, cooper, in twice this month and Dr. Craft and the entire staff were nothing but kind, compassionate and helpful. Loren, the technician, is amazing and I'm so thankful for all her help! Thank you for all you do and all the love you have for our pets! read more

Dr Alcala is a excellent dr. She very thorough in explaining the situation and necessary steps and possible consequences. The office always appear clean and neat. It's hard to get an appointment which is the only setback. read more

This review is overdue! My cat Mooshi and I had been going here for years. Dr. Craft has always been very on top of her health. Mooshi had kidney disease for the last 10 years of her life and a stroke at age 15 but under his watchful care she made it to 20 years old last January! Everyone at this office (shout out to Karen, Jordan, & Noah) is professional and personal. They always treated us like family. Even after I moved to Lake Forest I still made the drive down here. The hardest visit of course was when I had to say goodbye to my sweet little companion of 20 years, but they took care of the cremation and even made a plaque with her paw prints and sent a sweet little ivy plant which now grows in my yard in memory of Mooshi. Thanks you guys! Ever grateful! read more

Have been here before but not for a few years (no pet for a while). Remembered positive experience so went there with new kitten. She was checked out very well and both staff and Dr. gave good advise and answered my questions. Dr. Craft was efficient, really cared and asked good questions of me too. I was initially recommended to Monarch by a neighbor many years ago. read more

We have tried some other vets but when a friend referred us to Dr Craft and Monarch we decided to give this practice a try. Everyone there is caring, friendly & competent. And Dr Craft is fantastic. He is such an able vet. Clearly loves animals and treats them with such affection. He is also very open about telling you various things you can do at home to improve your pet's health and general well being. Even though the office is a bit of a drive from where we live it's well worth it. The fact is it's very difficult to find a vet practice that does it this well. Highly recommended. read more