My poor Linkin got knocked down with double ear infections w blood and puss coming from one ear…read more Linkin had been itching since the start of the warm weather. The three most common culprits are fleas, food or environmental allergies. I had knocked out the food and flea as reasons for his unhappiness by ensuring he's on a limited diet and giving him a flea product. He'd been sneezing w red watery eyes so seasonal allergies made most sense. Went to my regular vet on Thursday to get some relief and I'll just say that I was told something that I'd never heard of before and left it at that. Friday night, 11pm, like clockwork My guy is crying with his head cocked and his normally rigid ears floppy w blood and puss. We made our way to Central Coast Pet Hospital and Emergency. Thankfully there were no hurting animals this night as Linkin was given a room almost immediately. The nurse was only able to examine Linkin from a distance as he at all times will make sure there is a buffer of protection around Me and the world at all times. The nurse gave an estimate for care before the vet started. We muzzle and tranquilize to start the exam. Now this is what I loved about this experience. The vet talked to me w an easy tone, like we were two friends talking about our dogs. I shared my concerns and she validated what I was observing and complimented my care of Linkin. She treated the infection, skin irritation and his liquid filled ears in quick order. The nurse with bill in hand walked in with a detailed explanation along with amazing after care instructions. I was ok with the cost because it came in a little less than the estimation and quite honestly other than the emergency charge, my vet would have charged the same. I'm looking into pet insurance this week! All in all-we came home better than how we left but more importantly we were treated w kindness and understanding which is much appreciated. Overall Grade: A+

I visited Central Coast Pet Hospital and Emergency on June 29, 2025, due to concerns about possible…read moreurinary retention in my cat. A very brief ultrasound was performed, which the staff said might show stones in the kidneys, but no further diagnostics were conducted to confirm an actual blockage. Despite the lack of a thorough evaluation, they immediately proposed a single, costly course of action--catheterization and hospitalization--quoted between $3,000 and $5,800. No less invasive options were discussed, and I was quickly handed financing brochures. The recommendation felt more like a guess than a medically grounded plan, and the overall approach came across as transactional rather than genuinely concerned with my pet's wellbeing. When I hesitated to consent, I was told, "If your cat doesn't have this procedure done, he will die," in a tone that felt more pressuring than informative. The entire interaction felt off--rushed, transactional, and lacking in genuine concern. I ultimately chose to leave and seek another opinion. After declining treatment, I was not allowed to see my cat until I paid my balance--only then was he returned to me. I sought a second opinion from another veterinarian within the next two hours. That vet conducted a thorough exam, confirmed there were no signs of blockage, and advised giving it more time. My cat was playful, eating normally, and showed no signs of distress--completely inconsistent with the diagnosis made by Lizzie Adam, the "veterinarian" at Central Coast Pet Hospital and Emergency. He urinated at home the following day without issue, confirming that the invasive ($3,000-$5,800) intervention was unnecessary. Worse, the medical summary from Central Coast included a claim that I declined treatments (pain meds and bladder expression) that were never offered to me. This kind of inaccurate documentation raises serious ethical concerns. I would not recommend Central Coast Pet Hospital and Emergency. In my experience, their priority did not seem to be the wellbeing of the animal, but rather the financial upsell. I encourage others to read the other negative reviews--many of which echo similar concerns. Veterinary care should be collaborative, honest, and compassionate. Sadly, that was not what I encountered here. Thank you for telling me my cat was "going to die!" He's alive and well--no thanks to your group.

I cannot recommend VCA enough, our vet Sarah, was beyond incredible. Our dog of 12 years had to be…read morelaid to rest yesterday, and she was nothing but professional, empathetic and kind. The vet staff made our sweet Sheldon a "barkcuterie" board so he could enjoy chocolate before crossing the rainbow bridge. The staff insisted that we could stay as long as we liked, despite the office being closed for over a half hour. So compassionate, we have been with this location for many years, and I was beyond moved with the loving service they provided. Thank you all.

Receptionists are always so sweet and nice. Last vet tech I got was kind of low energy but still…read morecalm and nice, the other ones I normally get are pretty friendly and outgoing! Dr. Laura Such was recommended to me by my coworker and after having to go to Pismo Vet and get absolutely financially wrecked by them, I decided to try VCA. they're extremely communicative and very caring, they truly are there for the wellbeing of your pet and do not vaccine shame or push you into any tests or procedures you do not want for your pet. They also don't coerce you or make you believe you need them, I really appreciate that! This vet has always been clean, accommodating and very caring. Dr. Such is so professional and sweet, she truly knows what she's doing and has a lot of experience and I really appreciate her and the work she's done for both of my dogs!

I cannot say enough wonderful things about Beach Cities Veterinarian Hospital, Dr. Mike O'Hara, and…read morehis entire team. After the experiences we have had with them, I can honestly say that their level of compassion, professionalism, knowledge, attention to detail, and genuine care is unlike anything we have ever experienced at a veterinary hospital. We have four dogs who are cared for by Dr. O'Hara and his team, and every single visit has reinforced how incredibly fortunate we are to have found them. From the person who answers the phone, to the veterinary technicians, to the doctors and everyone working behind the scenes, every member of this team goes above and beyond. You can tell that this is not simply a job to them. They genuinely love animals, they genuinely care about their patients, and they genuinely care about the people who love those patients. Recently, we experienced an emergency with one of our dogs that showed us just how exceptional this team truly is. Our dog had initially been seen at a local emergency hospital and was unfortunately misdiagnosed. We aren't upset with that business, and we understand how challenging emergency pet medicine can be. When we brought our dog to Beach Cities, Dr. O'Hara for a second opinion, he and his team immediately recognized that something was not right. Rather than simply accepting the previous diagnosis, they asked questions and listened, investigated, questioned what they were seeing, and pushed us in a different direction. There is no doubt in my mind that their urgency, immediacy, experience, intuition, and willingness to advocate for our dog ultimately saved our dog's life. That is something we will never forget. When you are scared, overwhelmed, and desperately worried about your pet, you need a veterinary team that will not only treat your animal, but will truly listen, think critically, communicate clearly, and fight for the best possible outcome. That is exactly what Dr. O'Hara and his team did for us. They didn't dismiss our concerns. They didn't take the easy route. They kept pushing until they got to the right answer, and because of that, our dog is alive today. That level of dedication is extraordinary. Every interaction we have had with Beach Cities has been characterized by kindness, empathy, patience, professionalism, and an incredible level of attention to detail. They take the time to explain what is happening, answer questions, listen to concerns, and make you feel like your pet matters to them as much as they matter to you. There is a tremendous amount of compassion in the way they approach their work. And while the quality of medical care is obviously the most important thing, the environment they have created is equally impressive. The facility is beautiful, new, spotless, exceptionally clean, sterile, modern, and state-of-the-art. Yet despite being such an impressive facility, it never feels cold or clinical. The people who work there make it warm, comforting, welcoming, and inviting. They create an environment where both the animals and their owners can feel safe. What stands out most, though, is the people. You can walk into a veterinary hospital with a beautiful facility and the latest equipment, but none of that matters if the people don't care. At Beach Cities, the people are what make the difference. Every person we have interacted with has treated our dogs with tremendous love and respect. They are attentive, gentle, knowledgeable, compassionate, and incredibly thorough. It is also clear that Dr. O'Hara surrounds himself with people who share his philosophy of patient care. The consistency across the entire team is remarkable. Whether we are speaking with someone on the phone, checking in, talking with a technician, discussing something with the doctor, or simply asking a question, we are treated with the same level of kindness and professionalism. For us, veterinary care isn't just about finding someone who can provide medical treatment. Our dogs are family. They are incredibly important members of our household, and trusting someone with their health and their lives is an enormous responsibility. Beach Cities has earned our complete trust. After what happened with our recent emergency, that trust has only become stronger. Knowing that Dr. O'Hara and his team will look beyond the obvious, take concerns seriously, act with urgency when necessary, and advocate fiercely for our dogs gives us an incredible sense of comfort. I am genuinely grateful for this team and for the care they have provided to all four of our dogs. We have experienced veterinary care before, but we have never experienced this combination of medical expertise, compassion, communication, professionalism, urgency, and genuine love for animals. If you are looking for a veterinarian, I cannot recommend Beach Cities Veterinarian Hospital and Dr. Mike O'Hara highly enough.

They are a dream vet team! I took my senior rescue Aussie there to establish a new doctor and to go…read moreover a few health concerns: his weak legs/muscles, mixed stool, and respiratory observations. Allie, Mark, and Dr. Byron were so thoughtful, kind, and attentive. They gave my dog a full exam, combed over every single detail, answered my hundreds of questions... I couldn't have asked for a better experience. By the end, we had a great, realistic health plan--and they gave me a clear quote for options down the line so I have a sense of future needs (without any of the pressure). I'm so relieved. I haven't found satisfactory vet care in SLO over the last couple years, but now we have a spot to go.

Dr Lewis is understanding, compassionate and dedicated to offer the best treatment for my animals,…read morecats and dogs, without going over board with costly suggestions, throughout the years. Dr. Kruep is also very nice, knowledgeable and gentle. The staff is kind and attentive. They been able to trim my Pyrenees nails without issue after he'd been traumatized at other places. I highly recommend this clinic.

They've been giving all my animals excellent care for sometime now. But when the day came I had to…read moreput my little Ozzie down the compassion was boundless. It was so devastating for me that they turned their concern to my welfare. If it were possible to give them more stars I would not hesitate. From my heart " Thank you"