Groomer Alexa, very please with her service. She did a great job grooming my Poodle Ringo…read more We are so please with her doing the style in how I wanted it. Will be bringing Ringo back to her for grooming. I recommend her with a rating of 5. Very nice and listens to how you like your fur baby styled. City VET has been the best with my baby Ringo.

We had just arrived in San Antonio when we lost or beloved 12 yr old Frenchie Millie. I called…read moreCityVet @ 7am unsure what to do. The staff was wonderful they took over everything with the utmost respect and dignity for our girl. I would recommend them for any other pet needs we have now and in the future. Dana W

Update, my wife told me that they were supposed to look at my dog's nose, but that wasn't brought…read moreup to me by anybody there, and nobody looked at his nose to let us know if the dryness is concerning in any way.

Make sure you watch out for over pricing. The vet and tech push for lab work even after simple…read morediagnosis and treatment plan. Felt guilt if refuse labs as if you don't care enough about your pet if decline labs. I found labs are $150 more than regular vet labs. No reason given why labd price is higher at this animal hospital.

Very kind, caring and understanding. She made a difficult time painless and showed much compassion.read more

I met Dr May because I wanted my SoulDog to be at peace. Mimi was helped thanks to Dr May. It took…read moreplace at my apartment privately on July 17th. I'm still mourning, but I knew it was Time. Dr May explained everything & took her time. I beg everyone, do Not wait until your furbaby is suffering ... they will tell you, Dr May is the perfect person to share her experience with you & your furbaby.

Updating my last review. Dr. Youssef gave me a call and was extremely apologetic about how things…read morewere handled with my last visit and made things right! He is an amazing business owner and veterinarian and I would recommend him to anybody looking for care for their animals. Although I was very disappointed with the last few visits I have been at his clinic, that is not the way things are normally handled and I appreciate him giving me a call and speaking to me personally. 5 stars for Dr. Youssef and his professionalism! No wonder he was able to expand his business and open a kennel service across the street!

UPDATE: I received a message very quickly from Dr. Mina Youssef regarding my issue and he ensured…read morethat I would get a call next business day. I got the call from Dr. Pittman and they were both professional and apologetic for the delay. I did receive the notes as requested and results we were waiting on. I brought my dog in since our regular vet was closed on weekends. It cost $250 to explore the wound. Once Dr. Pittman "explored" the wound and remove out two small "masses" she didn't know what it was or wasn't confident about next steps. We came back 3 days later for wound check and we noticed my dog had something similar on another paw and she removed that as well but this time sent it for testing. Also my pet insurance has requested visit notes and records to process my claim and I have even tried calling to have them send the notes needed and they still have not sent anything. When I called the receptionist states she has submitted the request and once notes are ready they will send it. Why does visit notes take over a week to do and send? Overall, I think this place makes it very inconvenient for owners as they are not responsive with requests.

They are always super helpful and quick. They are also pretty affordable, and do not try to scam…read moreyou into unnecessary appointments. In fact, one time the vet scheduled me for a tech appointment and told me "make sure you let them know it's a tech, so you will not be charged". Very thoughtful.

We had a great experience here. I called on a Thursday and was able to secure an appointment for…read morethe very next day to have them take a look at my dog's ear. Check in was smooth and I was seen on time. The technician was super friendly and Dr. Radicke was very informative. I felt like my dog was in really good hands. My dog's deep ear infection is on the up and up just a few days later thanks to the drops he prescribed. It brings me so much joy to know she's not uncomfortable and itchy anymore. I was worried that this visit would be expensive, but I really and truly feel like the pricing was very reasonable and true to what was done. My dog received an exam, ear cytology, medication to treat the infection and an anal gland expression -- all for around $200. If you've shopped other clinics, you know this is extremely competitive and honest pricing. It was so encouraging to be able to afford high quality care. They knocked it out of the park! We will definitely be back for wellness / annuals.

PLEASE READ I took my dog to this vet because of all the good reviews. Our vet was booked until…read moreMonday so we went on a Thursday because our chihuahua was breathing funny so we wanted to make sure she was OK before Monday. They ran test on her and said she was in congestive heart failure but they never said her life was at risk or was there any mention of any urgency to take her to an ER. Instead a $100 bottle of pills that she needed to take for the rest of her life and $500+ bill later she was sent home. Once again they never said anything about this being an emergency and then the next day our baby DIED AND I BLAME THEM!! So that next day we spent $600 to cremate our baby instead of $600 to try to save her life. I dnt know why our dog didn't get 4..7 star treatment but I give them ZERO STARS

I took my dog Coco to Blue Cross Pet Clinic for the first time today, and I couldn't be more…read moregrateful for the care we received. From the moment we walked in, the entire staff was incredibly kind, patient, and compassionate during such a stressful time. Dr. Plouffe and Phoenix were especially wonderful--they treated Coco with such gentleness and genuine concern, and they took the time to make sure I felt informed and supported every step of the way. It's clear they truly care about both their patients and their owners. If you're looking for a veterinary clinic that combines professionalism with heartfelt compassion, I highly recommend Blue Cross Pet Clinic.

I was very dissapointed with my appointment! The female vet Dr. Patricia was VERY RUDE to me and me…read moretreated me like I neglected my dog. I assure I spend a lot of money on my dog's health and I will no longer be using your services.. She talked to me about my dogs heartworm medication. I'm a breeder and my dogs are only on heartworm medication in the summer. Its my choice when to give my dog medication. I WILL NEVER SET FOOT IN LAS PALMAS EVER AGAIN! I will not be getting my dogs teeth cleaned there either. Actually I found someone to come to my house to clean them for $180. PS. The male vet was sooooo nice and was so loving to my dog!If it was just him, i would go there. He neutered my dog and did an excellent job!

The vet staff is awesome, welcoming, & customer service oriented. Keep up the great work! They work…read morewith my budget, paid for treatment in payments to help my porker. Currently they are remodeling the building so they're working out of a mobile unit. Thank you for operating in the west side.

I met with Dr Provost and Dr Castillo when I had a sick dog. They were responsive and professional…read morein their recommendations. They provided clear direction on what to prioritize along with a return call on results and instructions on what they recommend would be next steps. Note that one of them was out of the office and I had to call to ask for another doctor to return my call with results. You do need to be proactive in getting the information you need, however, I am overall pleased with the service and care. The pricing is about the same as other practices yet a little less than those under larger practice umbrellas. Their website makes it easy to schedule appointments for the first doctor available. They have quite a few so it was not difficult to find an appointment within 2-3 days.

These guys are so so wonderful and caring for my doggies.They are so caring and make me feel good…read moreabout my dog.

They were able to see our chocolate lab after she got attacked by a pitbull. They got her looked…read moreat, fixed up, and sent on her way. The prices were very affordable for being an emergency vet and they were very sweet.

Be careful bringing your pet here for kind of emergency. They will only run you a bill for 2k…read moreworth of tests only to make you wait for hours and then tell you they can't help you and send you to Thrive 20 minutes away, for them to run the exact same tests (bill you again). Also Nightwatch will tell you that "they talked to thrive and the estimate will be between 1800 for one night stay to 4000 for two nights and a transfusion, here I am 6000 dollars later just going into the second night and still pending another 2 grand if a transfusion is required. Be very careful coming here unless you are prepared to take out a second and third mortgage to cover all the bills.

We cannot say enough about Dr. Kirby and his entire staff at AH. He goes above and beyond with…read moreevery patient he sees. He saved our 9-year old Labrador after he was bitten by a brown recluse spider. We are fairly certain we would have lost our boy or at least his front leg, had we not taken him to Alamo Heights and Dr. Kirby. He spent a month in the hospital there and has made a complete recovery a year later as I type this. We drive from Wimberley to see him and it's worth every single second for our fur babies. You will not be disappointed.

Everything that could be done in our emergency was done for our dog. No wonder people say they…read morewish they trusted their own doctor as much as they trust Dr. Kirby!